Qualification details

LGA20104 - Certificate II in Local Government (Release 2)


Usage recommendation:
Is superseded by LGA20120 - Certificate II in Local GovernmentThis qualification is superseded by and not equivalent to LGA20120. Revised qualification structure. Number of UNits required for completion reduced from 14 to10. 09/Feb/2021

Release Status:
ReleaseRelease date
2 (this release) 11/Sep/2012
(View details for release 1) 13/Aug/2009


SchemeCodeClassification value
ANZSCO Identifier 531111 General Clerk 
ASCO (occupation type) Identifier 6111-11 General Clerk 
ASCED Qualification/Course Field of Education Identifier 0809 Office Studies 
Qualification/Course Level of Education Identifier 521 Certificate II 
Taxonomy - Industry Sector N/A Environmental Health,Local Government Planning,Waste Management,Local Government Administration,Local Government,Local Government Regulation 
Taxonomy - Occupation N/A Planning Assistant,Garbage Collector,Administration Officer (Local Government) 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 531111 General Clerk 02/Feb/2007 
ASCO (occupation type) Identifier 6111-11 General Clerk 24/May/2005 
ASCED Qualification/Course Field of Education Identifier 0809 Office Studies 24/May/2005 
Qualification/Course Level of Education Identifier 521 Certificate II 13/Aug/2009 
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Modification History


TP version 



LGA04 V3

Layout adjusted.


LGA04 V2.2

First release in TGA.


The Certificate II in Local Government reflects the role of employees in Local Government who undertake a prescribed range of functions involving known routines and procedures and who take some responsibility for the quality of work outcomes.

Pathways Information

Not applicable.

Licensing/Regulatory Information

Not applicable.

Entry Requirements

Not applicable.

Employability Skills Summary

Employability Skill 

Industry /enterprise requirements for this qualification include :


  • Engaging in discussions with others who may be internal or external to the organisation
  • Responding to queries from others by using clear verbal and non-verbal communication and language which is appropriate to the situation
  • Providing information on rates and special charges
  • Reading and interpreting a range of information relevant to job/role
  • Writing to suit audience needs, ensuring that council policy is clearly and accurately reflected in all correspondence
  • Sharing knowledge and information with others
  • Maintaining accurate and up to date records


  • Working cohesively with others who may be internal or external to council
  • Liaising with relevant personnel
  • Understanding the roles of team members and referring tasks to others where appropriate
  • Being able to work with people from different backgrounds

Problem solving

  • Resolving work related problems which may include conflicts
  • Responding to contingencies

Initiative and enterprise

  • Identifying the need to refer tasks which fall outside scope of job/role to others
  • Being proactive
  • Responding to multiple demands in peak periods

Planning and organising

  • Planning and organising own work tasks
  • Time management
  • Participating in priority and goal setting
  • Gathering and organising information in order to complete set tasks
  • Organising schedules to ensure work is completed on time
  • Identifying and accessing required resources
  • Coordinating tasks and processes

Self management

  • Monitoring own work and adjusting accordingly to meet agreed standards and expectations
  • Managing own work area
  • Identifying the need for additional support to enhance own performance


  • Attending relevant on and off the job training sessions
  • Taking responsibility for own learning


  • Using technology relevant to the job/role
  • Adapting to the use of new technology as appropriate

Packaging Rules

10 units of competency are required for the award of this qualification:

  • 1 core unit
  • 9 elective units

Choose 4 or more units from the elective units listed below:NOTE: Unit LGACORE104B is RECOMMENDED to be included in the selection if it has not been previously undertaken.

Choose the remaining elective units from  elsewhere within this Training Package, or  from another endorsed Training Package or  Accredited Course.


  • No more than three elective units may be imported.
  • No more than one elective unit may be drawn from an AQF level below or above the AQF level of this qualification.

Core Unit 


Follow defined OHS policies and procedures

Unit Code 

Elective Units 


Participate in policy development


Apply conflict resolution strategies


Implement effective communication techniques


Access learning and career development opportunities


Provide service to local government customers


Work effectively in local government


Work with others in local government


Provide animal care and control


Support maintenance of public behaviour in areas under council control


Issue permits


Process infringement notices


Coordinate production of communication materials