Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to critically analyse business specifications

1.1 Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements

1.2 Obtain business requirements and business specifications to provide data for the model

1.3 Determine business drivers and requirements of key stakeholders and customers, both internal and external

1.4 Evaluate business objectives and customer requirements for input into the model

2. Produce technical solutions to meet business imperatives

2.1 Research tools and templates for analysing business models and provide reports on technical design and specifications

2.2 Develop technical solutions for customer in response to drivers and business requirements

2.3 Evaluate costs involved in implementing ICT technical solutions for customer

2.4 Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)

2.5 Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs

2.6 Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements

3. Evaluate impact of technical requirements on the business

3.1 Review and assess business constraints, opportunities and objectives

3.2 Determine technical requirements according to input-output, interface, process flow or quality requirements

3.3 Critically analyse hardware, software and network requirements to suit the business plan

3.4 Build business platform based on IT/ICT technical solutions

3.5 Investigate processes in need of being changed by a business solution

3.6 Document impact of technical requirements on the business

4. Document and validate agreed solutions

4.1 Submit technical requirements and solution overview to management for feedback

4.2 Analyse feedback and incorporate change as required

4.3 Document changes and distribute final business solution to internal and external stakeholders

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.4, 2.1, 3.1-3.3, 4.2

• Organises, evaluates and critiques information from a wide range of complex texts

Writing

1.3, 2.4, 2.6, 3.6, 4.2, 4.3

• Generates complex written texts, demonstrating control over a broad range of writing styles and purposes

Oral Communication

1.3, 4.2

• Establishes and maintains complex and effective spoken communication in a broad range of contexts
• Displays depth of understanding of complex oral texts which include multiple and unstated meanings

Numeracy

2.3, 2.4

• Uses mathematical formulas and calculations to estimate and plan project costs and evaluate cost-benefits of completed project

Interact with others

4.1, 4.3

• Selects and uses appropriate conventions and protocols when communicating with stakeholders in a range of work contexts

Get the work done

1.2, 2.1, 2.2, 2.5, 3.2-3.4

• Monitors workload in terms of personal and stakeholder goals and outcomes, adjusting or renegotiating priorities and plans as required
• Develops plans for complex, high-impact activities with strategic implications that involve a diverse range of stakeholders
• Implements actions according to a predetermined plan, making adjustments if necessary and addressing unexpected issues
• Considers strategic and operational potential of digital trends to achieve work goals, and enhance work processes and solutions
• Uses formal analytical and lateral thinking techniques for identifying issues, generating and evaluating possible solutions
• Uses formal decision-making processes as scaffolding for thinking, seeking input, advice and feedback from others as required

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTTEN809 Analyse business specifications to produce technical solutions

ICTTEN7227B Analyse business specifications to produce technical solutions

Updated to meet Standards for Training Packages.

Recoded and minor changes to element and PC’s to meet AQF requirements.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.