Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to produce technical solutions from business specifications

1.1 Obtain business requirements and business specifications for the client from appropriate person

1.2 Research and identify the client’s business model

1.3 Determine technical specifications for the business

1.4 Clarify and confirm the business problem and key stakeholders’ requirements with stakeholders

2. Evaluate the impact of the technical requirements

2.1 Review and assess business problems, opportunities and objectives

2.2 Determine technical requirements in respect of input and output, interface, process flow or quality requirements

2.3 Analyse hardware, software and network requirements

2.4 Build business platform based on software solutions

2.5 Investigate processes to be changed by the business solution

2.6 Produce an evaluation document on the impact of the technical requirements on the business

3. Produce technical business solutions

3.1 Develop technical solutions in response to problems and business requirements

3.2 Determine costs involved to implement the technical business solution

3.3 Investigate a range of supplier products to determine which one best meets technical requirements

3.4 Produce a report on the technical solutions addressing the business specifications and recommendations against business requirements

4. Document and validate agreed solutions

4.1 Forward technical requirements and solution overview to appropriate person for feedback

4.2 Analyse feedback and incorporate change as required

4.3 Document changes and distribute to appropriate person

4.4 Obtain sign-off on final business solution

Skill 

Performance 

Criteria 

Description 

Reading

1.2, 2.1, 4.2

• Organises, evaluates and critiques workplace documentation from a range of complex texts

Writing

1.5, 2.6, 3.4, 4.3

• Prepares clear and concise workplace documentation including reports and design solutions incorporating technical language to communicate complex information clearly and effectively

Oral communication

1.4

• Uses active listening, observational and questioning techniques to identify different perspectives and confirm, clarify or revise understanding

Numeracy

3.2

• Uses mathematical formulas and calculations to interpret business costs and evaluate possible technical design solutions

Interact with others

1.1, 1.2, 1.4, 1.5, 4.1, 4.3, 4.4

• Recognises and applies protocols governing what to communicate, with whom and how in context of own work
• Selects appropriate communication protocols and conventions in a broad range of work contexts

Get the work done

1.3, 2.1-2.5, 3.1, 3.3

• Uses a combination of formal, logical planning processes and an increasingly intuitive understanding of context for complex, high-impact activities with strategic implications
• Demonstrates a sophisticated understanding of principles, concepts, language and practices associated with the digital world and uses these to understand uses and potential of technology
• Implements actions according to a predetermined plan, making adjustments if necessary and addressing unexpected issues
• Considers strategic and operational potential of digital trends to achieve work goals, enhance work processes and enhance solutions
• Uses formal, analytical and lateral thinking techniques for identifying issues, generating and evaluating possible solutions

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTTEN516 Produce technical solutions from business specifications

ICTTEN5204A Produce technical solutions from business specifications

Updated to meet Standards for Training Packages.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.