Unit of competency details

ICTTEN5147A - Administer a data communications network (Release 1)


Usage recommendation:
Supersedes and is equivalent to ICTTC147B - Administer a data communications network (LAN or WAN)Outcomes deemed equivalent. Changes performance criteria and critical evidence. Title change. 14/Jun/2010
Is superseded by and equivalent to ICTTEN511 - Administer a data communications networkUpdated to meet Standards for Training Packages. 13/Jan/2016

ReleaseRelease date
1 1 (this release) 15/Jun/2010


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 031309 Communications Equipment Installation And Maintenance  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 031309 Communications Equipment Installation And Maintenance  15/Jun/2010 
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Modification History

Not Applicable

Unit Descriptor

Unit descriptor 

This unit describes the performance outcomes, skills and knowledge required to manage and administer a data communications network in a local area network (LAN) or wide area network (WAN).

The activity may involve new facilities and applications for an existing network or new infrastructure for convergence to Next Generation Networks (NGN).

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

Application of the Unit

Application of the unit 

Technical staff who administer a data communications network (LAN or WAN) apply the skills and knowledge in this unit. It may make use of enterprise procedures and flow charts, third party test routines analysing performance and functionality of a live data communications network.

Licensing/Regulatory Information

Refer to Unit Descriptor


Prerequisite units 

Employability Skills Information

Employability skills 

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria



1. Install and configure a network

1.1. Prepare the physical and logical structure of a LAN design to resolve hardware and software compatibility conflicts

1.2. Prepare file server and install network  server software 

1.3. Execute workstation boot procedures and verify network and work station functionality

1.4. Document network physical connections and workstation characteristics

2. Set up network facilities

2.1. Configure set-up procedures for a network print server, network printer and a shared file system

2.2. Connect a bridge or router between two networks

2.3. Set up a gateway for a network

2.4. Set up a logical disk or volume structure

3. Administer user accounts

3.1. Create a user account and a user log script

3.2. Produce a document of network users for notification of their access rights and privileges

3.3. Add and delete users to maintain an update user list

3.4. Establish disk quotas for users

3.5. Develop common user security procedures and set up user profiles

4. Install common applications

4.1. Install and configure an application  in client-server mode

4.2. Establish security and multiple access to an application

4.3. Set up and configure an email client and a browser for the client

5. Install and configure systems applications

5.1. Configure a backup system  for redundancy according to customer policy

5.2. Administer disk fault tolerance and redundancy techniques

6. Maintain system integrity

6.1. Implement system integrity and system monitoring techniques to provide a reliable customer data network

6.2. Use diagnostic software to detect and isolate system faults

6.3. Produce a report to the customer on the network performance and fault occurrence with recommendations for improving the integrity of the data communications network

Required Skills and Knowledge


This section describes the skills and knowledge required for this unit.

Required skills 

  • communication skills to liaise with internal and external personnel on technical and operational matters
  • literacy skills to interpret technical documentation, such as software and hardware manuals and specifications and relevant enterprise policy and documentation
  • numeracy skills to take and analyse measurements
  • planning and organisational skills to organise testing and contingency plans
  • problem solving skills to solve software, hardware and logistics problems
  • safety awareness skills to follow occupational health and safety (OHS) requirements and work practices
  • task management skills to work systematically with required attention to detail
  • technical skills to:
  • set up data communications network
  • use third party diagnostic programs and equipment and perform fault clearance.

Required knowledge 

  • features and operating requirements of data communications software and hardware for network systems
  • manufacturer's requirements of testing software and equipment
  • specific OHS requirements relating to the activity and site conditions
  • test methods and performance requirements
  • typical issues and challenges that occur when administering a data communications network

Evidence Guide


The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

  • establish and configure a data communications network
  • set up and maintain systems, facilities, applications, and software
  • administer user accounts
  • diagnose and isolate system faults.

Context of and specific resources for assessment 

Assessment must ensure:

  • sites where communications network and systems user accounts can be administered
  • use of equipment currently used in industry
  • relevant regulations and company policies that impact on communications network activities.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • review of report prepared by the candidate outlining network performance and fault occurrence with recommendations for improvement
  • oral or written questioning to assess knowledge of establishment and administration of communications network
  • direct observation of the candidate performing installation of network (LAN or WAN), applications, and backup, and administering network system testing.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

  • ICTTEN5200A Install, configure and test a local area network switch
  • ICTTEN5201A Install, configure and test a server.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.

Range Statement


The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Network  may include:

  • billing network
  • computers and communications technology:
  • applications and systems software
  • bridge
  • cabling
  • network printer
  • remote user equipment
  • router
  • servers
  • switch
  • workstations
  • internet protocol (IP) access network
  • LAN
  • mesh network
  • multi protocol label switching (MPLS) network
  • storage network
  • WAN.

Software  may include:

  • free downloads
  • open source
  • patches
  • proprietary.

Application  may include:

  • applications in NGN delivering multiple services:

◦ broadband access

◦ data transfer

◦ internet protocol TV (IPTV)

◦ mobile data

◦ multimedia

  • voice over IP (VoIP).

Backup system  may be:

  • local backup
  • remote backup.

Unit Sector(s)

Unit sector 


Flow charts

Co-requisite units

Co-requisite units 

Competency field

Competency field 

Telecommunications networks engineering