Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Prepare for implementation of network routers and switches

1.1 Prepare for given job according to work health and safety (WHS) and environmental requirements with appropriate personnel

1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel

1.3 Determine nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel

1.4 Select and obtain network services and network application requirements according to enterprise procedures

1.5 Obtain identified operating instructions, manuals, hardware and software testing methodologies

1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite

2 Implement network switches and routers

2.1 Configure routers and switches according to manufacturer’s specifications and enterprise procedures

2.2 Determine network addressing scheme for network connectivity, and verify using calculations

2.3 Activate, and verify wide area network (WAN) links provide network connectivity

2.4 Enable network services and network applications to the network to complete network connectivity process

2.5 Set up traffic access and filtering according to enterprise procedures

3 Troubleshoot network switches and routers

3.1 Monitor network performance and isolate faults using diagnostic and analysis tools

3.2 Troubleshoot network and internet connectivity according to manufacturer’s specifications and enterprise procedures

4 Document configuration and troubleshooting records

4.1 Restore work-site to safe condition according to established safety procedures

4.2 Record and store essential implementation information according to enterprise procedures

4.3 Notify appropriate personnel of completion of the task according to enterprise procedures

Skill 

Performance 

Criteria 

Description 

Reading

1.1, 1.3, 1.4, 2.1, 2.5, 3.2, 4.2, 4.3

• Recognises and interprets technical, legislative and operational documentation to determine job requirements

Writing

1.1, 1.2, 4.2, 4.3

• Uses clear, specific and industry-related terminology to produce and update workplace documentation and in communications with relevant personnel

Oral Communication

1.1-1.3, 4.3

• Clearly liaises with personnel on technical matters
• Uses listening and questioning skills to confirm understanding for requirements

Numeracy

2.2

• Interprets technical data and performs calculations to verify information

Navigate the world of work

1.1, 1.2, 4.1

• Takes personal responsibility for adherence to legal and regulatory responsibilities relevant to own work, and draws attention to any issues that may affect self or others
• Recognises and follows explicit and implicit protocols and meets expectations associated with own role

Interact with others

1.6

• Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction

Get the work done

1.4, 1.5, 2.1-2.5, 3.1, 3.2

• Understands key principles and concepts underpinning design and operation of digital systems and tools, and applies these as required including troubleshooting common network problems
• Takes responsibility for planning and organising own workload, identifying ways of sequencing and combining elements for greater efficiency
• Implements actions according to a predetermined plan, making adjustments if necessary
• Makes decisions quickly and intuitively in familiar situations requiring immediate attention, drawing on past experience to identify key variables and determine the best course of action
• Recognises and anticipates an increasing range of unexpected problems, their symptoms and causes on the basis of safety and specified work outcomes

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTTEN419 Implement and troubleshoot enterprise routers and switches

ICTTEN4210A Implement and troubleshoot enterprise routers and switches

Updated to meet Standards for Training Packages.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 2.0.