ICTSAS518 - Install and upgrade operating systems (Release 1)

Summary

Usage recommendation:

Current

Mapping:

Mapping	Notes	Date
Supersedes and is equivalent to ICASAS518A - Install and upgrade operating systems	Updated to meet Standards for Training Packages	24/Mar/2015

Release Status:

Current

Releases:

Release	Release date
1 1 (this release)	25/Mar/2015

Companion volumes:

Unit of competency

Companion Volume implementation guides are found in VETNet

Assessment requirements

Companion Volume implementation guides are found in VETNet

Delivery:

Find RTOs approved to deliver this unit of competency.

CodeSort Table listing Training packages that include this unit by the Code column	TitleSort Table listing Training packages that include this unit by the Title column	Release
ICT - Information and Communications Technology	Information and Communications Technology	1.0-8.1

CodeSort Table listing Qualifications that include this unit by the Code column	TitleSort Table listing Qualifications that include this unit by the Title column	Usage Recommendation	Release
ICT50115 - Diploma of Information Technology	Diploma of Information Technology	Superseded	1-2
ICT50318 - Diploma of Information Technology Systems Administration	Diploma of Information Technology Systems Administration	Superseded	1
ICT50118 - Diploma of Information Technology	Diploma of Information Technology	Superseded	1
ICT50220 - Diploma of Information Technology	Diploma of Information Technology	Current	1-2
ICT50120 - Diploma of Information Technology	Diploma of Information Technology	Superseded	1-2
ICT50315 - Diploma of Information Technology Systems Administration	Diploma of Information Technology Systems Administration	Superseded	1-2
ICT40215 - Certificate IV in Information Technology Support	Certificate IV in Information Technology Support	Superseded	1-4
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CodeSort Table listing Skill sets that include this unit by the Code column	TitleSort Table listing Skill sets that include this unit by the Title column	Usage Recommendation	Release
ICTSS00154 - Systems Administration for Intermediate Roles Skill Set	Systems Administration for Intermediate Roles Skill Set	Current	1
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Classifications

Scheme	Code	Classification value
ASCED Module/Unit of Competency Field of Education Identifier	020117	Operating Systems

Classification history

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Content

Scheme	Code	Classification value	Start date	End date
ASCED Module/Unit of Competency Field of Education Identifier	020117	Operating Systems	30/Jul/2015

Unit of competency

Modification History

Release	Comments
Release 1	This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation.

It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

No licensing, legislative, or certification requirements apply to this unit at the time of publication.

Unit Sector

Systems administration and support

Elements and Performance Criteria

ELEMENT	PERFORMANCE CRITERIA
Elements describe the essential outcomes.	Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Determine organisational help desk procedures	1.1 Review organisation’s technical support procedures 1.2 Interrogate help desk system 1.3 Liaise with client
2. Install or upgrade a desktop OS	2.1 Install an OS 2.2 Upgrade an existing OS 2.3 Research and implement automated OS installation techniques and procedures 2.4 Migrate files
3. Manage and troubleshoot resource access	3.1 Configure local resources access 3.2 Configure sharing of local resources 3.3 Assign access rights to shared resources
4. Configure and troubleshoot hardware devices and drivers	4.1 Determine and resolve problems with hardware resources 4.2 Research and install appropriate device drivers 4.3 Configure hardware resources 4.4 Configure device drivers
5. Configure and troubleshoot the desktop and user environments	5.1 Construct profiles for users 5.2 Organise shortcuts 5.3 Arrange screen management

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill	Performance Criteria	Description
Reading	1.1, 1.2, 2.3, 3.1-3.3, 4.2	Interprets and analyses a range of textual information and numerical data from a range of technical sources to determine necessary actions
Writing	1.3	Uses clear and precise information and numerical data in appropriate formats to convey information to clients/users
Oral Communication	1.3	Uses clear and accurate language to convey technical information to clients/users
Numeracy	1.1, 2.3, 4.2	Interprets and applies numerical data in source materials relevant to the activity
Interact with others	1.3	Identifies and uses appropriate conventions and protocols when communicating with clients
Get the work done	1.2, 2.1-2.4, 3.1-3.3, 4.1-4.4, 5.1-5.3	Accepts responsibility for planning, prioritising and sequencing complex tasks and workload Uses problem solving techniques to analyse required outcomes to manage client operating systems Uses digital technologies to manage information and communications technology (ICT) operations

Unit Mapping Information

Code and title

current version

Code and title

previous version

Comments

Equivalence status

ICTSAS518 Install and upgrade operating systems

ICASAS518A Install and upgrade operating systems

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

Assessment requirements

Modification History

Release	Comments
Release 1	This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

determine organisation operating systems (OS) requirements
install or upgrade OS
customise OS to user requirements
manage and configure hardware devices
manage and configure desktop.

Note: Evidence must be provided for at least TWO operating systems.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

explain procedures and techniques involved in the installation and upgrade of OS
explain procedures and principals involved in unattended OS installation
describe OS configuration issues that may arise with hardware and desktop environments.

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work, and include access to:

special purpose tools, equipment and materials
industry software packages
stand-alone or networked personal computers
appropriate OS installation compact disk or recovery boot disks
drivers for connected devices
helpdesk system
OS service packs.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

Unit of competency details

ICTSAS518 - Install and upgrade operating systems (Release 1)

Summary

Training packages that include this unit

Qualifications that include this unit

Skill sets that include this unit

Classifications

Classification history

Content

Unit of competency

Modification History

Application

Unit Sector

Elements and Performance Criteria

Foundation Skills

Unit Mapping Information

Links

Assessment requirements

Modification History

Performance Evidence

Knowledge Evidence

Assessment Conditions

Links

Reports

Resources

More

Using training.gov.au

Acknowledgement of Country