Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess technical and user documentation

1.1 Review current versions of technical and user documentation

1.2 Compare accuracy of technical and user documentation with current system functionality

1.3 Identify and document inaccuracies in the documentation

2. Update procedures

2.1 Determine operational procedure requirements using review outcomes

2.2 Develop or update operating procedures for the system

2.3 Submit proposed operating procedures to appropriate person

3. Update documentation

3.1 Review feedback and make appropriate changes

3.2 Update technical and user documentation to incorporate changes

3.3 Submit technical and user documentation to appropriate person for final approval

3.4 Distribute technical and user documentation as agreed with appropriate person

Skill 

Performance Criteria 

Description 

Reading

1.1-1.3, 3.1

• Interprets and analyses textual information and data to compare accuracy of content documentation and determine necessary actions

Writing

1.3, 2.2, 3.1, 3.2

• Develops material containing specific requirements using clear and technical language
• Organises content and version control in a manner that supports the purpose of the document

Numeracy

1.1, 1.2

• Accurately interprets, analyses and documents numerical and technical system data

Interact with others

2.3, 3.3, 3.4

• Uses a variety of relevant communication tools and strategies in building and maintaining effective working relationships

Get the work done

1.2, 2.1, 2.2, 3.1, 3.3, 3.4

• Plans strategic priorities and outcomes within a flexible, efficient and effective context in a diverse environment exposed to competing demands
• Gathers and analyses data and seeks feedback to improve plans and processes
• Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge to focus in on the root cause

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTSAS506 Update ICT system operational procedures

ICASAS506A Update IT system operational procedures

Updated to meet Standards for Training Packages.

Minor edit to the competency title.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.