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Unit of competency details

ICTSAS501 - Develop, implement and evaluate an incident response plan (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to ICASAS501A - Develop, implement and evaluate an incident response planUpdated to meet Standards for Training Packages 24/Mar/2015
Is superseded by and equivalent to ICTSAS524 - Develop, implement and evaluate an incident response plan 20/Jul/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 020113 Networks And Communications  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 020113 Networks And Communications  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to develop and implement an incident response plan. The results of the incident response plan must be evaluated if they affect the mission of the organisation.

It applies to individuals who apply high-level technical skills and specialised knowledge to provide broad support functions in maintaining network service.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Systems administration and support

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Develop the incident response program

1.1 Develop the incident management policy

1.2 Identify services the incident response team should provide

1.3 Create incident response plans according to security policy and organisational goals

1.4 Develop procedures for incident handling and reporting

1.5 Create incident response exercises and red-teaming activities

1.6 Develop specific processes for collecting and protecting forensic evidence during incident response

1.7 Specify incident response staffing and training requirements

1.8 Establish the response program

2. Implement the incident response program

2.1 Apply response actions in reaction to security incidents according to established policy, plans and procedures

2.2 Respond to and report incidents

2.3 Assist in collecting, processing and preserving evidence according to requirements

2.4 Execute incident response plans

2.5 Execute red-teaming activities and incident response exercises

2.6 Ensure lessons learned from incidents are collected in a timely manner and are incorporated into review plans

2.7 Collect, analyse and report incident management measures

3. Evaluate the incident response program

3.1 Assess efficiency and effectiveness of incident response program activities and implement changes as required

3.2 Examine effectiveness of red teaming and incident response tests, training and exercises

3.3 Assess effectiveness of communication between incident response team and related internal and external organisations, implementing changes where appropriate

3.4 Identify and implement improvements based on assessments of effectiveness

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.2

  • Analyses textual information and data to determine necessary actions

Writing

1.1, 1.3, 1.4, 1.6-1.8, 2.2, 2.6, 2.7

  • Uses clear and accurate language and documentation formats appropriate to the task

Oral Communication

1.7, 2.2

  • Uses clear and accurate language to provide and obtain information relevant to the task

Numeracy

1.3, 2.7

  • Accurately interprets, analyses and documents numerical and technical system data
  • Uses mathematical equations to calculate data for technical reports

Navigate the world of work

1.3, 1.4, 1.6, 2.1

  • Works autonomously, making high-level decisions to achieve and improve organisational goals
  • Develops and implements strategies that ensure organisational policies, procedures and regulatory requirements are met
  • Monitors and reviews the organisations policies, procedures and adherence to legislative requirements in order to implement and manage change

Interact with others

1.7, 2.2, 3.3

  • Uses a variety of relevant communication tools and strategies in building and maintaining effective working relationships
  • Influences and fosters a collaborative culture facilitating a sense of commitment and workplace cohesion
  • Understands diversity and seeks to integrate diversity into the work context for managing change, making decisions and achieving shared outcomes

Get the work done

1.1-1.6, 1.8, 2.1-2.4, 2.6, 2.7, 3.1-3.4

  • Plans strategic priorities and outcomes within a flexible, efficient and effective context in a diverse environment exposed to competing demands
  • Gathers and analyses data and seeks feedback to improve plans and processes
  • Addresses complex problems involving multiple variables, using formal analytical, lateral thinking techniques, experience and knowledge to focus in on the root cause
  • Explores new and innovative ideas to develop and improve performance

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTSAS501 Develop, implement and evaluate an incident response plan

ICASAS501A Develop, implement and evaluate an incident response plan

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • develop and document an incident response program
  • respond to an incident response activation and operation
  • evaluate the incident response.

Note: Evidence must be provided on at least TWO occasions.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain the key features of:
  • client business domain
  • relevant workplace procedures and legislative requirements when formulating prevention and recovery strategy
  • systems engineering when evaluating threats
  • analyse and describe:
  • backup methodologies
  • specific components of the business planning process relevant to the development of information and communications technology (ICT) business solutions
  • system functionality of a current business.

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems administration and support field of work and include access to:

  • ICT business specifications
  • information on the security environment, including relevant laws and legislation
  • existing organisational security policies, organisational expertise and knowledge
  • possible security environment, including threats to security that are, or are held to be, present in the environment
  • risk analysis tools and methodologies
  • ICT security assurance specifications
  • incident scenarios.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2