Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with ICT Information and Communications Technology Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to manage the maintenance and location of hardware.
It applies to frontline technical support individuals who work under a level of supervision but have some responsibility to maintain organisational hardware.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Systems administration and support
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Establish safe work practices |
1.1 Determine, record and apply relevant legal requirements and work health and safety (WHS) standards to the installation and maintenance of computer hardware 1.2 Determine, record and apply requirements specified by hardware manufacturers 1.3 Determine, record and apply safe work practices, taking into account legal and manufacturer requirements |
2. Establish location requirements for hardware and peripherals |
2.1 Determine and apply suitable environmental conditions for hardware and peripherals 2.2 Determine and apply system protection devices where appropriate 2.3 Determine and apply requirements when moving hardware 2.4 Determine and apply suitable storage principles for hardware and associated peripherals and media |
3. Establish maintenance practices |
3.1 Determine maintenance requirements specified by the equipment manufacturer 3.2 Produce maintenance schedules 3.3 Perform diagnostic functions, including replacing suspect components with other serviceable components and reloading associated software 3.4 Determine whether unserviceable components are replaceable through warranty, replacement or upgrade 3.5 Perform diagnostic functions using the operating system and third party diagnostic tools |
4. Determine appropriate hardware quality standards |
4.1 Consider and apply business requirements in respect of hardware matters 4.2 Determine and apply quality standards to the selection of appropriate hardware and associated peripherals |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.1-1.3, 2.1-2.4, 3.1, 3.4, 4.1, 4.2 |
|
Writing |
1.1-1.3, 3.2 |
|
Oral Communication |
3.5 |
|
Numeracy |
3.2, 4.1 |
|
Navigate the world of work |
1.1-1.3, 4.1, 4.2 |
|
Get the work done |
All |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
ICTSAS303 Care for computer hardware |
ICASAS303A Care for computer hardware |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2