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Unit of competency details

ICTSAD602 - Conduct knowledge audits (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to ICASAD602A - Conduct knowledge auditsUpdated to meet Standards for Training Packages 24/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 020305 Systems Analysis And Design  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 020305 Systems Analysis And Design  30/Jul/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to conduct a knowledge management audit.

It applies to individuals in senior management positions who are responsible for high-level analysis of organisational strategies and practices.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Systems analysis and design

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Conduct a knowledge needs analysis

1.1 Identify current and future directions of the business

1.2 Identify knowledge and skills required to support the current business activities

1.3 Identify knowledge and skills required to support future business directions

2. Analyse the knowledge inventory

2.1 Produce knowledge questionnaires to request information from staff about corporate knowledge

2.2 Identify explicit knowledge currently resident in data sources, such as policies, procedures, databases and libraries, and record its location

2.3 Identify the accessibility, aim and integrity of the knowledge

2.4 Identify the frequency of update of this knowledge, its previous versions, and its backup status

2.5 Identify implicit knowledge currently resident in informal sources and organisational knowledge

3. Chart the knowledge flow

3.1 Examine how knowledge flows from one data store to another within the organisation, and how this flow is facilitated or impeded by policies, such as access control or records management policies

3.2 Examine the procedures that facilitate the flow of knowledge within the organisation and their ease of use

3.3 Identify the corporate and individual attitudes to knowledge within the organisation

4. Produce a knowledge audit report

4.1 Analyse the results of the knowledge audit

4.2 Document findings and present to the appropriate person

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance  Criteria 

Description 

Reading

2.2, 2.4, 2.5, 3.2, 4.1

  • Critically analyses complex documentation from a variety of sources and consolidates information relating to specific criteria to determine requirements

Writing

2.1, 4.2

  • Writes, edits and proofreads documents to ensure clarity of meaning, and accuracy and consistency of information
  • Prepares documentation that expresses ideas, explores complex issues, and is constructed logically, succinctly and accurately

Navigate the world of work

2.2, 3.1-3.3

  • Takes a lead role in the development of organisational goals, roles and responsibilities
  • Develops and implements strategies that ensure organisational policies, procedures and regulatory requirements are met
  • Monitors and reviews the organisation’s policies, procedures and adherence to legislative requirements in order to implement and manage change

Interact with others

3.3, 4.2

  • Selects, implements and manipulates communications systems, processes and practices for maximum impact
  • Develops and implements communications strategies with internal and external persons in order to build rapport
  • Influences and fosters a collaborative culture, facilitating a sense of commitment and workplace cohesion

Get the work done

1.1-1.3, 2.3-2.5, 3.1, 3.3, 4.1

  • Plans strategic priorities and outcomes within a flexible, efficient and effective context, in a diverse environment exposed to competing demands
  • Gathers and analyses data and seeks feedback to improve plans and processes
  • Makes high-impact decisions in a complex and diverse environment, using input from a range of sources
  • Explores and incubates new and innovative ideas through unconstrained analysis and critical thinking to develop and improve the organisation’s goals

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTSAD602 Conduct knowledge audits

ICASAD602A Conduct knowledge audits

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • document the identified explicit and implicit knowledge in an organisation
  • establish and record the knowledge required to meet current needs
  • establish and record the forecast knowledge required to meet future needs.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • explain how the organisation’s business, policies, procedures and structure influence corporate knowledge
  • describe the difference between implicit and explicit knowledge
  • analyse and identify concepts of risk management planning and processes
  • explain the requirements for the design and development of questionnaires and the procedures for analysis of completed questionnaires
  • explain the reporting mechanisms that influence a knowledge audit
  • describe the key tools and models of project management.

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the systems analysis and design field of work, and include access to:

  • an organisation
  • data sources and staff
  • relevant tools, equipment and materials
  • relevant industry software.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2