Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 6.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Research and establish business and business solution requirements

1.1 Identify organisational and legislative requirements, standards and procedures applicable to business solutions

1.2 Define and analyse hardware, software and network requirements of business solution

1.3 Determine business model and technical specifications according to business need

1.4 Establish interface requirements according to needs of end users and external parties

1.5 Determine Information and Communications Technology (ICT) security requirements

1.6 Document proposed business solution requirements and obtain approval from required personnel

2. Analyse impact of technical solutions

2.1 Define software solutions required to build business platform according to solution requirements

2.2 Identify processes requiring change by business solution

2.3 Determine impact of changes on value and supply chain

2.4 Research security protocols applicable to business solutions

2.5 Document impact of changes and submit to required personnel

3. Develop and plan implementation of business solutions

3.1 Implement hardware and software solutions for testing purposes according to organisational procedures

3.2 Identify training needs and gaps in personnel skills

3.3 Plan timelines and allocation of resources for business solution

3.4 Develop performance standards and benchmark results

3.5 Determine costs involved to implement business solution

3.6 Document business solution according to organisational procedures

4. Validate and finalise solution

4.1 Test, validate and document results of business solution according to organisational procedures

4.2 Finalise documentation and provide results to required personnel for verification

4.3 Seek feedback from required personnel, and iterate accordingly

4.4 Obtain sign-off on business solution by required personnel

Skill 

Description 

Numeracy

• Performs mathematical calculations and analyses financial information, costs and values in determining cost of implementation

Reading

• Critically analyses complex documentation from a variety of sources and consolidates information applicable to specific criteria when determining requirements

Teamwork

• Implements strategies for a diverse range of colleagues and clients and builds rapport and fosters strong relationships

Initiative and enterprise

• Seeks to improve policies and procedures according to organisational goals
• Investigates new and innovative ideas as a means to continuously improve work practices and processes through consultation and formal and analytical thinking

Planning and organising

• Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others, including required capabilities, efficiencies and effectiveness
• Monitors progress of plans and schedules and reviews and changes them to meet new demands and priorities

Self-management

• Contributes to roles and responsibilities of self and others
• Selects, implements and seeks to improve protocols governing communications to clients and co-workers in a range of work contexts

Technology

• Manages and manipulates data and communicates with others in digital environments, by using and investigating new digital technologies and applications

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 6.0.