Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan the strategies for troubleshooting and monitoring the performance of advanced integrated IP networks

1.1 Develop a plan to monitor and manage the IP network to optimise its performance and reliability

1.2 Plan the isolation of network segments for troubleshooting procedures

1.3 Plan the testing sequences and scenarios of network infrastructure

1.4 Select appropriate network testing and monitoring tools, and software application to suit the specific network troubleshooting and monitoring sequence

2. Manage and monitor troubleshooting strategies for complex enterprise networks

2.1 Manage and monitor strategies for network monitoring structure

2.2 Produce a routine internetwork operating system (IOS) device maintenance plan to include monitoring of routing protocols and router configurations

2.3 Isolate sub-optimal internetwork operations at the appropriate open systems interconnection (OSI) model layer

2.4 Produce a plan for troubleshooting and monitoring security issues related to IOS services for mission critical applications

2.5 Produce a plan for troubleshooting and monitoring internet protocol version 6 (IPv6) and version 4 (IPv4) interoperability

3. Implement test plans for advanced network solutions

3.1 Test switch-to-switch connectivity, access ports and loop prevention for the virtual local area network (VLAN) based solution

3.2 Test private VLANs

3.3 Test switch virtual interfaces (SVI)

3.4 Test switch support of advanced services

3.5 Troubleshoot switch configuration

Skill 

Performance Criteria 

Description 

Reading

1.2-1.4, 2.2, 2.4, 2.5

• Organises, evaluates and critiques ideas and information from a range of complex texts

Writing

1.1, 2.2, 2.4, 2.5

• Develops a broad range of material, including troubleshooting plans for a specific audience, using clear and detailed language to convey explicit information, requirements and recommendations

Numeracy

3.1-3.4

• Interprets numerical data when testing plans for advanced network solutions, including taking measurements to evaluate performance and interoperability of network

Get the work done

1.2-1.4, 2.1- 2.5, 3.1-3.4

• Demonstrates a sophisticated understanding of principles, concepts, language and practices associated with the digital world and uses these to troubleshoot and understand the uses and potential of new technology
• Is acutely aware of the importance of understanding, monitoring and controlling access to digitally stored and transmitted information
• Uses a mix of intuitive and formal processes to identify key information and issues, evaluate alternative strategies, anticipate consequences and consider implementation issues and contingencies
• When dealing with complex issues, may use intuition to identify the general problem area, switching to analytical processes to generate possible solutions depending on differing operational contingencies, risk situations and environments

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTNWK612 Plan and manage troubleshooting advanced integrated IP networks

ICANWK612A Plan and manage troubleshooting advanced integrated IP networks

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.