Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Plan and design a complex network to meet business requirements

1.1 Review network design, business requirements and latest vendor technical specifications for network components

1.2 Research options available for providing the network functionality required

1.3 Plan network implementation to provide network services and resources to meet business requirements

2. Design and implement a security strategy

2.1 Analyse requirements for internal and external security

2.2 Design security strategy to meet requirements

2.3 Implement security strategy

2.4 Undertake ongoing monitoring of the viability and reliability of network security, through testing and use of technical tools

2.5 Continually monitor internal and external network access for security breaches

3. Install and configure a complex network to meet business requirements

3.1 Check and install cabling and associated components according to industry standards

3.2 Install and configure servers, routers, switches or other devices to provide internet protocol (IP) addressing and routing

3.3 Install and configure servers, routers, switches or other devices to provide name resolution

3.4 Install and configure servers, routers, switches or other devices to provide network services

3.5 Install and configure remote access services

3.6 Install and configure devices to provide data management services

4. Provide integrated network services across a complex network

4.1 Integrate multiple network services across network

4.2 Analyse and resolve interoperability issues

4.3 Optimise performance

4.4 Rectify security conflicts arising from integrating services

5. Plan, design and implement voice and video business communications system

5.1 Install software and configure and test voice over internet protocol (VoIP) and videoconferencing services

5.2 Incorporate the use of a communications server to provide real-time multimedia communications

5.3 Select common voice and videoconferencing codecs according to standards and practices

6. Manage and support a complex network

6.1 Identify and evaluate appropriate network management tools to assist in the administration of the complex network

6.2 Select and install network management tools according to industry and organisational standards

6.3 Set and monitor alerts and logs

6.4 Capture and analyse network performance data

6.5 Implement automated server updates

6.6 Implement desktop management policies

6.7 Implement automated virus checking

6.8 Use remote management tools

7. Test network functionality and obtain sign-off

7.1 Test network functionality and record results

7.2 Record results of network functionality test

7.3 Complete network documentation according to organisational standards

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.2, 2.1, 6.6

• Recognises and interprets technical and organisational documentation to determine and confirm job requirements

Writing

2.2, 7.1-7.3

• Develops a broad range of material, including recording test results for a specific audience using clear and detailed language to convey explicit information, requirements and recommendations

Oral Communication

2.1

• Uses listening and questioning skills to confirm understanding for requirements, and participates in a verbal exchange of ideas/solutions

Numeracy

6.4

• Interprets numerical data when taking measurements and evaluating the performance and interoperability of network services

Navigate the world of work

3.1, 5.3, 6.2, 7.3

• Recognises and responds to both explicit and implicit protocols within familiar work contexts and appreciates the importance of identifying and responding to protocols in new situations

Get the work done

1.1, 1.3, 2.3-2.5, 3.1-3.6, 4.1-4.4, 5.1-5.3, 6.1-6.8, 7.1

• Considers the strategic and operational potential of digital trends to achieve work goals, enhance work processes, create opportunities and enhance or reduce risks
• Actively identifies, creates and utilises linkages to enhance knowledge sharing, idea creation, individual and collective engagement, and work outcomes
• Uses a broad range of strategies to store, access and organise virtual information, recognising that design choices will influence what information is retrieved and how it may be interpreted and used
• Is acutely aware of the importance of understanding, monitoring and controlling access to digitally stored and transmitted information
• May operate from a broad conceptual plan, developing the operational detail in stages, regularly reviewing priorities and performance during implementation, and identifying and addressing issues
• Uses nuanced understanding of context to recognise anomalies in a network environment and subtle deviations to normal expectations, focussing attention and remedying problems as they arise

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTNWK529 Install and manage complex ICT networks

ICANWK529A Install and manage complex ICT networks

Updated to meet Standards for Training Packages.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.