Unit of competency details
ICTNWK427 - Configure desktop environments (Release 1)
Summary
Usage recommendation:
Current
Releases:
| 1 1 (this release) |
21/Jul/2020 |
Companion volumes:
Unit of competency
Assessment requirements
Training packages that include this unit
Qualifications that include this unit
Skill sets that include this unit
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 080905 | Practical Computing Skills | 21/Jul/2020 | |
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Unit of competency
Modification History
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Release
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Comments
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Release 1
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This version first released with ICT Information and Communications Technology Training Package Version 6.0.
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Application
This unit describes the skills and knowledge required to install, configure and support a desktop and workstation operating system in a networked environment.
It applies to individuals with competent technical skills employed in Information and Communications Technology (ICT) support roles or similar.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Networking
Elements and Performance Criteria
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ELEMENT
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PERFORMANCE CRITERIA
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Elements describe the essential outcomes.
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Performance criteria describe the performance needed to demonstrate achievement of the element.
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1. Prepare to install a desktop operating system
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1.1 Determine desktop applications and feature requirements according to organisational requirements
1.2 Determine licensing, data migration, hardware and system requirements according to organisational requirements
1.3 Implement local data backups according to organisational and technical requirements
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2. Install desktop operating system
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2.1 Install and upgrade desktop operating system and applications according to task requirements
2.2 Configure and connect network settings and workstation according to task requirements
2.3 Patch operating system and applications according to task requirements
2.4 Restore local data to new workstation
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3. Configure desktop environment
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3.1 Configure required hardware devices
3.2 Administer user environment according to task requirements
3.3 Create file and directory structure according to task requirements
3.4 Configure access to external data and desktop applications according to business requirements
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4. Operate command line interface
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4.1 Open command line interface and run commands and scripts according to task requirements
4.2 Manipulate command line files according to task requirements
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5. Configure desktop security
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5.1 Modify default user security settings according to organisational policies and guidelines
5.2 Modify file and directory ownership, permissions and password security
5.3 Configure and implement security settings for desktop applications according to business requirements
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6. Monitor and test desktop
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6.1 Test desktop environment functionality and performance according to organisational requirements
6.2 Diagnose and rectify desktop operating errors according to task requirements
6.3 Document desktop environment and lodge with required personnel according to organisational policies and procedures
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Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria
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SKILL
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DESCRIPTION
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Numeracy
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- Analyses and demonstrates an understanding of numerical test measurements to evaluate workstation performance
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Oral Communication
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- Uses listening and questioning techniques to confirm information and requirements using industry for intended audience
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Reading
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- Identifies and interprets technical material, organisational policy and regulatory information to determine job requirements
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Writing
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- Prepares documentation detailing finalised process according to specified requirements
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Problem solving
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- Makes decisions that demonstrates an understanding of implications of legal and regulatory responsibilities related to own work
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Unit Mapping Information
Supersedes and is equivalent to ICTNWK408 Configure a desktop environment.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2
Assessment requirements
Modification History
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Release
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Comments
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Release 1
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This version first released with ICT Information and Communications Technology Training Package Version 6.0.
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Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- identify and configure hardware and software tools to test one required environment.
In the course of the above, the candidate must:
- evaluate hardware and software that meet functional requirements
- select and use applicable automating tools
- develop automating process and produce a measurable outcome according to specified requirements
- validate hardware and software performance against client usage requirements
- document functional requirements and finalised process
Knowledge Evidence
To The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- batch scripting of nominated automating software routines
- applicable aspects of the client business domain applicable to using software and hardware testing tools
- vendor product directions
- industry standard hardware and software products, and their features and capabilities including:
- development tools, including animation development tools
- development package automating options
- third-party tools for automating a range of software applications
- media management tools
- interaction between applicable hardware and software products.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
- industry standard hardware and software
- industry standard automating vendor products
- client requirements documentation
- organisational requirements.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2
Modification History
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Release
|
Comments
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Release 1
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This version first released with ICT Information and Communications Technology Training Package Version 6.0.
|
Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- install and configure at least one desktop operating system, including user accounts, file and print services and security
- perform backup and recovery, monitor and troubleshoot the desktop environment for one desktop operating system
- document the finalised process.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- features of desktop operating systems, applications, compatibility issues and resolution procedures
- configuration requirements of a desktop environment
- file naming conventions related to selected operating system
- network protocols and transmission control protocol or internet protocol (TCP/IP) network connectivity
- operating systems and their functions, including file system, memory management and process scheduling
- printer driver and queue management
- process or task management, including process termination
- tools available for remote assistance and administration
- troubleshooting tools and techniques, including network diagnostic utilities and remote assistance and administration tools
- user account, group and password administration and guidelines for selecting a secure password
- file system navigation and manipulation utilities
- software and hardware manufacturer and user licensing.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
- a site where server installation may be conducted
- relevant server specifications, including:
- cabling
- local area network (LAN)
- diagnostic software
- switch
- client requirements
- wide area network (WAN) service point of presence
- desktop workstations
- required regulatory documentation that affects installation activities.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2
