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Unit of competency details

ICTNWK423 - Manage network and data integrity (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes and is equivalent to ICTNWK403 - Manage network and data integrity 20/Jul/2020
Supersedes and is equivalent to ICTTEN511 - Administer a data communications network 20/Jul/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 21/Jul/2020


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 020113 Networks And Communications  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 020113 Networks And Communications  18/Sep/2020 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to maintain, install new and upgrade existing operating systems (OS) in a medium to large organisation.

It applies to individuals who apply technical and specialised knowledge to undertake complex support operations.

No licensing, legislative, or certification requirements apply to this unit at the time of publication.

Unit Sector

Systems administration and support

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine organisational help desk procedures

1.1 Review organisation’s technical support procedures

1.2 Interrogate help desk system

1.3 Liaise with client

2. Install or upgrade a desktop OS

2.1 Install an OS

2.2 Upgrade an existing OS

2.3 Research and implement automated OS installation techniques and procedures

2.4 Migrate files

3. Manage and troubleshoot resource access

3.1 Configure local resources access

3.2 Configure sharing of local resources

3.3 Assign access rights to shared resources

4. Configure and troubleshoot hardware devices and drivers

4.1 Determine and resolve problems with hardware resources

4.2 Research and install appropriate device drivers

4.3 Configure hardware resources

4.4 Configure device drivers

5. Configure and troubleshoot the desktop and user environments

5.1 Construct profiles for users

5.2 Organise shortcuts

5.3 Arrange screen management

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.2, 2.3, 3.1-3.3, 4.2

  • Interprets and analyses a range of textual information and numerical data from a range of technical sources to determine necessary actions

Writing

1.3

  • Uses clear and precise information and numerical data in appropriate formats to convey information to clients/users

Oral Communication

1.3

  • Uses clear and accurate language to convey technical information to clients/users

Numeracy

1.1, 2.3, 4.2

  • Interprets and applies numerical data in source materials relevant to the activity

Interact with others

1.3

  • Identifies and uses appropriate conventions and protocols when communicating with clients

Get the work done

1.2, 2.1-2.4, 3.1-3.3, 4.1-4.4, 5.1-5.3

  • Accepts responsibility for planning, prioritising and sequencing complex tasks and workload
  • Uses problem solving techniques to analyse required outcomes to manage client operating systems
  • Uses digital technologies to manage information and communications technology (ICT) operations

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTSAS518 Install and upgrade operating systems

ICASAS518A Install and upgrade operating systems

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 6.0.

Application

This unit describes the skills and knowledge required to lead development of asset protection processes, determining threats and implementing controls to mitigate risk.

It applies to individuals in the Information Communications Technology (ICT) industries who are responsible for implementing and managing the organisational disaster recovery and asset protection policy and procedures of a network.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

Networking

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess organisational network and security policies

1.1 Identify organisational security policies and procedures

1.2 Identify security access and user privileges according to organisational requirements

1.3 Determine compatibility of identified security access user privileges to organisational requirements

2. Audit system assets

2.1 Conduct audit on system hardware and software assets according to organisational procedures and guidelines

2.2 Document audit findings according to organisational procedures

2.3 Lodge audit findings documents with required personnel

3. Protect assets from threats

3.1 Determine environmental threats to data

3.2 Determine data protection systems and controls according to organisational requirements

3.3 Implement data protection systems according to organisational requirements

3.4 Implement and test antivirus and anti-malware solutions according to vendor specifications and organisational requirements

4. Develop a backup solution

4.1 Determine data backup types compatible to organisational systems and requirements

4.2 Plan backup solution according to organisational requirements

4.3 Implement backup solution and restore backed up media

4.4 Implement real time backup and data sync solution according to organisational requirements

5. Monitor network performance

5.1 Determine available network performance monitoring tools compatible to existing network

5.2 Implement network performance monitoring tools according to task requirements

5.3 Document network performance expectations and actual performance according to organisational procedures

5.4 Lodge document with required personnel

Foundation Skills

This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.

SKILL 

DESCRIPTION 

Oral communication

  • Uses verbal techniques to confirm information and requirements, communicate ideas and gather feedback

Reading

  • Interprets textual information from relevant sources to identify software solutions and adherence to organisational security policies and procedures

Writing

  • Prepares required documentation conveying explicit recommendations, requirements and information using specific and relevant language

Planning and organising

  • Determines job priorities, resources and equipment, and works logically and systematically to undertake clearly defined and familiar tasks

Problem solving

  • Initiates standard procedures when applying solutions in networks, including systems management processes, and deploys rapid solutions to problems involving management of network assets

Self-management

  • Demonstrates an understanding of, and compliance with, explicit organisational policies and procedures
  • Takes responsibility for routine decision making by selecting from a range of predetermined options in routine situations, identifying and taking some situational factors into account

Technology

  • Demonstrates an understanding of purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks

Unit Mapping Information

Supersedes and is equivalent to ICTNWK403 Manage network and data integrity and ICTTEN511 Administer a data communications network.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 6.0.

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • maintain and manage at least one network
  • maintain data integrity whilst managing at least one network
  • document and lodge outcomes and process.

In the course of the above, the candidate must:

  • use industry standard tools to conduct audit on system assets
  • implement and test antivirus solution
  • employ systems to negate environmental threats
  • demonstrate features of data backup, restore and system roll back
  • perform network monitoring using a variety of current standard tools
  • add network controls according to network and data integrity policies.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • broad principles of current data integrity on a network, including:
  • auditing and control of user access
  • asset tracking and auditing
  • industry standard antivirus solutions and techniques
  • backup, restore and rollback procedures
  • system and network monitoring tools and their related functions
  • organisational structure and business functionality as they relate to data integrity
  • tools and applications required to manage network and data integrity, including disaster recovery processes.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • a site or prototype where network and data integrity strategies may be implemented and managed
  • use of network support tools currently used in industry
  • organisational security policies, manufacturer recommendations and network and data integrity protection standards.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standard.

Links

Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2