Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to install a desktop operating system

1.1 Prepare for work according to site specific safety requirements and enterprise work health and safety (WHS) processes and procedures

1.2 Obtain desktop applications and features from appropriate person

1.3 Review required installation options and file systems

1.4 Determine and apply knowledge of licensing, hardware and system requirements

1.5 Analyse data migration requirements

1.6 Backup local data in preparation for installation

1.7 Arrange access to site and advise client of deployment and potential down times

2. Install desktop operating system

2.1 Install or upgrade desktop operating system using appropriate installation or update method

2.2 Install desktop applications according to identified requirements

2.3 Configure network settings to connect workstation to network

2.4 Patch the operating system and applications to ensure maximum security and reliability

2.5 Restore local data to new workstation

3. Configure desktop environment

3.1 Configure hardware devices

3.2 Administer user environment

3.3 Create file and directory structure using appropriate administration and system tools

3.4 Configure access to external data

3.5 Configure desktop applications according to business requirements

4. Operate command line interface

4.1 Open a command line interface

4.2 Run commands and scripts from the command line interface

4.3 Manipulate files using the command line

5. Configure desktop security

5.1 Modify default user settings to ensure that they match organisational security policies

5.2 Modify file and directory ownership and permissions to ensure data security requirements are met

5.3 Ensure password security

5.4 Check appropriate legal notices are displayed at logon

5.5 Implement security options for network protocols

5.6 Configure security settings for desktop applications according to business requirements

6. Monitor and test the desktop

6.1 Test desktop environment to ensure that client, functionality and performance requirements have been met

6.2 Analyse and respond to diagnostic information

6.3 Use troubleshooting tools and techniques to diagnose and correct desktop problems

6.4 Document the desktop environment, according to organisational policy

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.4, 3.5, 5.1, 5.4, 5.6, 6.4

• Recognises and interprets technical material, organisational policy and regulatory information to determine job requirements

Writing

6.4

• Prepares written reports and workplace documentation that communicate information clearly and effectively

Oral Communication

1.2, 1.7

• Articulates clearly using specific and relevant language suitable to audience to convey important information
• Uses listening and questioning techniques to confirm understanding

Numeracy

1.5, 6.2

• Analyses numerical test measurements to evaluate workstation performance

Navigate the world of work

1.1

• Appreciates the implications of legal and regulatory responsibilities related to own work

Get the work done

1.1, 1.3-1.6, 2.1- 2.5, 3.1-3.5, 4.1-4.3, 5.1-5.3, 5.5, 5.6, 6.1-6.3

• Uses logical planning processes and an increasingly intuitive understanding of context to identify relevant information to plan business operating system requirements
• Reflects on the ways in which digital systems and tools are used, or could be used, to achieve work goals, and begins to recognise strategic and operational applications
• Uses familiar digital systems and tools to access organise, analyse and display relevant information
• Recognises and takes responsibility for addressing predictable and some less predictable problems in familiar work contexts

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTNWK408 Configure a desktop environment

ICANWK408A Configure a desktop environment

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.