Unit of competency
Modification History
Release |
Comments |
Release 1 |
This version first released with ICT Information and Communications Technology Training Package Version 1.0. |
Application
This unit describes the skills and knowledge required to install, configure and support a desktop or workstation operating system in a networked environment.
It applies to individuals with competent technical skills employed in information and communications technology (ICT) support roles.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Networking
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to install a desktop operating system |
1.1 Prepare for work according to site specific safety requirements and enterprise work health and safety (WHS) processes and procedures 1.2 Obtain desktop applications and features from appropriate person 1.3 Review required installation options and file systems 1.4 Determine and apply knowledge of licensing, hardware and system requirements 1.5 Analyse data migration requirements 1.6 Backup local data in preparation for installation 1.7 Arrange access to site and advise client of deployment and potential down times |
2. Install desktop operating system |
2.1 Install or upgrade desktop operating system using appropriate installation or update method 2.2 Install desktop applications according to identified requirements 2.3 Configure network settings to connect workstation to network 2.4 Patch the operating system and applications to ensure maximum security and reliability 2.5 Restore local data to new workstation |
3. Configure desktop environment |
3.1 Configure hardware devices 3.2 Administer user environment 3.3 Create file and directory structure using appropriate administration and system tools 3.4 Configure access to external data 3.5 Configure desktop applications according to business requirements |
4. Operate command line interface |
4.1 Open a command line interface 4.2 Run commands and scripts from the command line interface 4.3 Manipulate files using the command line |
5. Configure desktop security |
5.1 Modify default user settings to ensure that they match organisational security policies 5.2 Modify file and directory ownership and permissions to ensure data security requirements are met 5.3 Ensure password security 5.4 Check appropriate legal notices are displayed at logon 5.5 Implement security options for network protocols 5.6 Configure security settings for desktop applications according to business requirements |
6. Monitor and test the desktop |
6.1 Test desktop environment to ensure that client, functionality and performance requirements have been met 6.2 Analyse and respond to diagnostic information 6.3 Use troubleshooting tools and techniques to diagnose and correct desktop problems 6.4 Document the desktop environment, according to organisational policy |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance Criteria |
Description |
Reading |
1.1, 1.4, 3.5, 5.1, 5.4, 5.6, 6.4 |
|
Writing |
6.4 |
|
Oral Communication |
1.2, 1.7 |
|
Numeracy |
1.5, 6.2 |
|
Navigate the world of work |
1.1 |
|
Get the work done |
1.1, 1.3-1.6, 2.1- 2.5, 3.1-3.5, 4.1-4.3, 5.1-5.3, 5.5, 5.6, 6.1-6.3 |
|
Unit Mapping Information
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
ICTNWK408 Configure a desktop environment |
ICANWK408A Configure a desktop environment |
Updated to meet Standards for Training Packages |
Equivalent unit |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2