Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Install peripherals to a network

1.1 Plan the location of peripherals to provide appropriate services to users and to take work health and safety (WHS) standards into consideration

1.2 Connect peripherals to network, using vendor approved method and technology

1.3 Connect peripherals to computers in the network using parallel, serial or other direct connection methods

1.4 Add peripheral accessories or upgrades to printer, such as memory or high-volume paper trays

1.5 Test peripherals for correct operation

2. Configure peripheral services to manage peripherals

2.1 Install software required to manage local and network connected peripherals

2.2 Use meaningful names for peripherals and control queues

2.3 Configure security and access to allow appropriate users to make use of peripherals

2.4 Configure workstation for peripherals to allow applications to work with peripherals

3. Administer and support peripheral services

3.1 Assign priority to control queues

3.2 Use peripheral management software supplied as part of the network operating system (NOS) or by third parties

3.3 Create templates for use on the network

3.4 Configure settings on the network to create maintenance schedules, usage logs, and cost centre usage statistics

3.5 Demonstrate to the user the methods for using peripheral services from their application or workstation

4. Maintain peripherals and fix common problems

4.1 Establish and follow a regular maintenance schedule as recommended by peripheral manufacturer

4.2 Replace consumables and components when required

4.3 Fix peripheral mishaps and malfunctions

4.4 Monitor peripheral usage and traffic and recommend additional peripherals if needed

4.5 Determine failures of peripheral services or devices and rectify as required

Skill 

Performance Criteria 

Description 

Reading

4.1

• Recognises and interprets textual information from manufacturers guidelines to establish and follow a regular maintenance schedule

Writing

2.2, 4.1

• Uses specific and relevant language when naming a peripheral device or creating new profiles

Oral Communication

3.5

• Articulates information clearly using specific and relevant language suitable to audience to convey information
• Uses listening and questioning techniques to confirm understanding

Navigate the world of work

1.1

• Takes personal responsibility for adherence to legal/regulatory responsibilities relevant to own work context with specific reference to work health and safety (WHS) requirements

Interact with Others

3.5

• Uses a limited range of accepted practices for communicating in a work environment
• Recognises common cultural and other differences of people in the work context and makes adjustments in addressing these differences

Get the work done

1.1, -1.5, 2.1- 2.4, 3.1-3.5, 4.2-4.5

• Takes responsibility for planning and organising own workload, identifying ways of sequencing and combining elements for greater efficiency, and considering how to link with the work of others
• Understands the purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks
• Recognises and takes responsibility for addressing predictable and some less predictable problems, including equipment services or devices malfunctions

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTNWK304 Administer network peripherals

ICANWK304A Administer network peripherals

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.