Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify the current or proposed supply chain infrastructure

1.1 Critically evaluate the key principles of supply chain management

1.2 Identify the supply chain processes in the organisation, from operational and business perspectives

1.3 Identify and review, management and operational links to external organisations

1.4 Identify current supply chains, network processes, service and performance objectives

2. Direct ICT strategy to support supply chain processes

2.1 Develop a strategy to align ICT technical resources with the identified supply chain processes

2.2 Build a communication model to improve the integration, and sharing of, critical business information between decision-makers and the operations and technical divisions

2.3 Identify the key performance indicators that will track progress against the strategic company objectives

3. Lead the risk management of supply chain ICT support services

3.1 Lead the development of a strategy for the risk assessment of internal, and external, supply chain processes

3.2 Assess the risk assessment strategy, to ensure that it complies with organisational policy

3.3 Mitigate identified risks

4. Direct the quality assurance processes for supply chain ICT support services

4.1 Implement strategies to monitor the performance levels of supply chain ICT support services

4.2 Ensure the continuous improvement of supply chain ICT support services

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.2, 1.3, 1.4, 2.3, 3.2

• Identifies, analyses and evaluates complex textual information relevant to the job role

Writing

2.1, 2.2, 2.3, 3.1, 4.1, 4.2

• Selects the document structure, language, grammar and terminology to suit the specific subject matter, and audience, when developing strategic plans, a supply chain model, and a communication model

Oral Communication

1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 3.1, 3.2, 3.3, 4.1, 4.2

• Obtains information by using effective listening and probing, and open questioning technique
• Uses grammatical structures, specialised language, and the appropriate tone, pitch and body language to achieve precise meaning, when articulating requirements and providing feedback

Numeracy

2.1, 2.3, 3.1, 3.2, 4.1, 4.2

• Uses a range of statistical, mathematical and financial calculations, formulae and functions, together with appropriate software tools, to interpret numerical data relating to performance objectives, key performance indicators, risk assessment and continuous improvement

Navigate the world of work

3.2

• Recognises and responds to organisational policies and protocols within the workplace

Get the work done

1.1, 1.2, 1.3, 1.4, 2.1, 2.2, 2.3, 3.3, 4.2

• Considers the strategic and operational potential of digital technology to achieve work goals, enhance work processes, create opportunities, and reduce risks
• Draws on a broad understanding of the context, and uses a combination of analysis and intuition to decide whether an idea is worth developing, and implementing
• Uses a nuanced understanding of context to recognise anomalies and subtle deviations to normal expectations, focusing attention on critical issues and variables, and filtering out any peripheral issues
• Develops plans for complex high-impact activities with strategic implications

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTICT804 Direct ICT in a supply chain

ICAICT704A Direct ICT in a supply chain

Updated to meet Standards for Training Packages.

Recoded to meet AQF requirements

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.