Unit of competency details
ICTICT612 - Develop contracts and manage contract performance (Release 1)
Summary
Usage recommendation:
Current
Releases:
| 1 1 (this release) |
21/Jul/2020 |
Companion volumes:
Unit of competency
Assessment requirements
Training packages that include this unit
Qualifications that include this unit
Classifications
Classification history
| ASCED Module/Unit of Competency Field of Education Identifier | 080301 | Business Management | 21/Jul/2020 | |
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Unit of competency
Modification History
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Release
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Comments
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Release 1
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This version first released with ICT Information and Communications Technology Training Package Version 6.0.
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Application
This unit describes the skills and knowledge required to negotiate and document contractual arrangements between clients and vendors and to monitor and manage performance against agreed contractual obligations.
The unit applies to those in senior Information and Communications Technology (ICT) management roles who are required to contract both staff and suppliers.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
General ICT
Elements and Performance Criteria
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ELEMENT
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PERFORMANCE CRITERIA
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Elements describe the essential outcomes.
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Performance criteria describe the performance needed to demonstrate achievement of the element.
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1. Establish contract
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1.1 Determine and document boundaries of the contract according to organisational requirements
1.2 Determine and document contract requirements according to organisational requirements
1.3 Determine and document required performance criteria
1.4 Obtain client and vendor feedback to clarify problems
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2.Monitor performance and facilitate negotiations
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2.1 Confirm implementation of contractual obligations
2.2 Confirm and document performance against required performance criteria and contractual obligations
2.3 Facilitate negotiations to resolve problems and misunderstandings
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3. Conclude performance outcomes and recommendations
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3.1 Determine and document organisational alignment to documented performance
3.2 Determine and document unsatisfactory performance
3.3 Determine and document recommendations for contractual variations
3.4 Submit document to required personnel and seek and respond to feedback
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Foundation Skills
This section describes those language, literacy, numeracy and employment skills that are essential to performance but not explicit in the performance criteria.
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Skill
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Description
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Numeracy
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- Draws from a range of mathematical and financial calculations to determine and monitor contractual milestones, costs and budgetary constraints
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Oral communication
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- Demonstrates use of listening and probing and open questioning techniques to elicit the views and opinions of others and obtain information and feedback
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Reading
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- Analyses a variety of organisational documentation, vendor and client information, technical specifications and financial data
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Writing
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- Integrates information and requirements from a number of sources using correct spelling and grammar, specialised and cohesive language and formal contract documentation structures
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Teamwork
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- Demonstrates active identification of the requirements of important communication exchanges, selecting appropriate channels, format, tone and content to suit purpose and audience
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Planning and organising
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- Develops plans to manage relatively complex, non-routine tasks with an awareness of how they may contribute to longer term operational and strategic goals
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Problem solving
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- Demonstrates an understanding of context to identify anomalies and subtle deviations to normal expectations, focussing attention on critical issues and variables and filtering out peripheral issues
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Technology
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- Recognises and identifies strategic and operational potential of digital trends to achieve work goals, enhance work processes, create opportunities and reduce risks
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Unit Mapping Information
Supersedes and is equivalent to ICTICT602 Develop contracts and manage contracted performance.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2
Assessment requirements
Modification History
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Release
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Comments
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Release 1
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This version first released with ICT Information and Communications Technology Training Package Version 6.0.
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Performance Evidence
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
- negotiate and formulate at least one contract.
In the course of the above, the candidate must:
- document processes and outcomes
- monitor performance outcomes.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- industry standard analysis and planning approaches to technical problems and management requirements including:
- organisational values
- purpose in context of formulating contracts
- methods for evaluating and forecasting vendor and technology trends
- contracting requirements related to Information and Communications Technology (ICT)
- methods of purchasing ICT equipment and services, such as negotiating extensive organisational support contracts
- industry standards in relation to service and product agreements.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
- organisational policies and procedures
- industry standard service and product agreements
- detailed information relating to business strategic plan and objectives.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2
