^

 
 

Unit of competency details

ICTICT409 - Develop macros and templates for clients using standard products (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to ICAICT409A - Develop macros and templates for clients using standard productsUpdated to meet Standards for Training Packages. 24/Mar/2015
Is superseded by and equivalent to ICTICT436 - Develop macros and templates for clients using standard products 20/Jul/2020

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 25/Mar/2015


Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  30/Jul/2015 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Unit Of competency

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Application

This unit describes the skills and knowledge required to develop macros and templates for clients using industry recognised software applications.

It applies to individuals working in an office environment who achieve a degree of self-sufficiency as an advanced information and communications technology (ICT) user, and who support software applications activities in the workplace.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit Sector

General ICT

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine macro or template requirement

1.1 Determine client requirements in line with organisational guidelines

1.2 Develop macro or template specification

1.3 Confirm that macro or template specification meets client’s needs and operational guidelines

1.4 Determine documentation requirements

2. Develop macro or template for client

2.1 Develop macro or template to specification using industry recognised software applications

2.2 Demonstrate macro or template to client and obtain feedback

2.3 Amend macro or template as required by client

2.4 Update macro or template specification

3. Provide client support for macro or template

3.1 Document support and instruction requirements

3.2 Provide documentation to client help desk for future support

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.4

  • Reviews a range of written and online texts to identify relevant organisational guidelines and requirements relating to the job role

Writing

1.2, 1.3, 2.1, 2.3, 2.4, 3.1

  • Uses the appropriate macro syntax and conventions to develop macros
  • Uses correct spelling and grammar; and organisational guidelines for terminology, address format, logos and document structure to develop templates
  • Uses correct spelling and grammar, plain English and, when necessary, technical terminology to comply with documentation requirements and develop support documentation

Oral Communication

1.1, 1.3, 1.4, 2.2, 3.2

  • Uses simple and relevant language and effective listening and questioning techniques to determine client needs and obtain feedback
  • Uses technical language suitable to the job role when liaising with help desk personnel

Interact with others

3.2

  • Actively identifies the requirements of important communication exchanges, selecting appropriate channels, format, tone and content to suit purpose and audience

Navigate the world of work

1.1, 1.3

  • Recognises and follows explicit and implicit protocols, and meets expectations associated with own role

Get the work done

1.1, 1.2, 2.1- 2.4

  • Takes responsibility for planning and organising own workload, identifying ways of sequencing and combining elements for greater efficiency
  • Understands the purposes, specific functions and key features of common digital systems and tools, and operates them effectively to complete routine tasks
  • Recognises and takes responsibility for addressing predictable problems in familiar work contexts

Unit Mapping Information

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTICT409 Develop macros and templates for clients using standard products

ICAICT409A Develop macros and templates for clients using standard products

Updated to meet Standards for Training Packages

Equivalent unit

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2

 

Assessment requirements

Modification History

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

Performance Evidence

Evidence of the ability to:

  • determine client needs and specifications for macros and templates
  • develop a variety of macros and templates using at least two industry recognised application packages
  • provide support to the client for utilising the macros and templates.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • outline features and functions of particular categories of commercial computing packages, in particular procedures for:
  • creating macros and using default templates supplied by the software application package
  • creating new macros and templates
  • identify functions and features of the operating system
  • identify features and functions of software and hardware supported by the organisation.

Assessment Conditions

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:

  • documents detailing organisational policies
  • a personal computer where software installation may be performed
  • internet connection
  • networked computers
  • server and workstation hardware and software
  • style guides and design brief
  • technical documentation and installation manuals
  • use of software currently used in industry.

Assessors must satisfy NVR/AQTF assessor requirements.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2