Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Apply workplace health and safety (WHS) practices

1.1 Use workplace ergonomic work practices and strategies

1.2 Organise work area to ensure an ergonomic work environment

2. Create documents

2.1 Open word-processing application, create document and add data according to information requirements

2.2 Use document templates as required

2.3 Use simple formatting tools when creating the document

2.4 Save document to directory

3. Customise basic settings to meet page layout conventions

3.1 Adjust page layout to meet information requirements

3.2 Open and view different toolbars

3.3 Change font format to suit document purpose

3.4 Change alignment and line spacing according to document information requirements

3.5 Modify margins to suit the document purpose

3.6 Open and switch between several documents

4. Format documents

4.1 Use formatting features and styles as required

4.2 Highlight and copy text from another area in the document or from another active document

4.3 Insert headers and footers to incorporate necessary data

4.4 Save document in another file format

4.5 Save and close document to a storage device

5. Create tables

5.1 Insert standard table into document

5.2 Change cells to meet information requirements

5.3 Insert and delete columns and rows as necessary

5.4 Use formatting tools according to style requirements

6. Add images

6.1 Insert appropriate images into document and customise as necessary

6.2 Position and resize images to meet document formatting needs

7. Print documents

7.1 Preview document in print preview mode

7.2 Select basic print settings

7.3 Print document or part of document from printer

Skill 

Performance Criteria 

Description 

Reading

2.1, 3.1, 3.4, 7.1

• Interprets specific information to determine and complete work required

Writing

2.1, 4.3

• Prepares simple correspondence that incorporates key information in a format and style relevant to requirements

Navigate the world of work

1.1

• Takes some personal responsibility for adherence to regulatory requirements

Get the work done

1.2, 2.1, 3.1-3.6, 4.1-4.5, 5.1-5.4, 6.1, 6.2, 7.2, 7.3

• Plans routine tasks with familiar goals and outcomes, taking some limited responsibility for decisions regarding sequencing
• Understands the purpose and specific functions of common digital tools used in work contexts
• Recognises and responds to common operational problems when using word-processing applications

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

ICTICT102 Operate word-processing applications

ICAICT102A Operate word-processing applications

Updated to meet Standards for Training Packages.

Minor edits to clarify intent of performance criteria.

Equivalent unit

Release 

Comments 

Release 1

This version first released with ICT Information and Communications Technology Training Package Version 1.0.