Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit describes the performance outcomes, skills and knowledge required to install customer premises equipment. This may include communications applications, such as telephony, broadband data, video, including digital broadcasting, computer networks, including local area networks (LAN), wide area networks (WAN) and multimedia. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. |
Application of the Unit
Application of the unit |
Field officers, technicians or technical supervisors from carriers, contractors or other service providers apply the skills and knowledge in this unit for voice, data and security installation and maintenance. This unit applies to indoor and outdoor installation within a customer premises and applies to both customer premises cabling and equipment. |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Prepare for customer premises systems and equipment installation |
1.1. Prepare for given work according to relevant legislation , codes , regulations and standards 1.2. Arrange access to the site according to required procedure 1.3. Inform appropriate personnel of existing and potential hazards on worksite 1.4. Verify location of proposed customer communications equipment installation according to plans obtained from authorised personnel 1.5. Develop installation plans to ensure minimal disruption to the workplace and according to standards 1.6. Select suitable tools and equipment |
2. Install system hardware |
2.1. Install network equipment following occupational health and safety (OHS ) and environmental requirements according to manufacturer's instructions 2.2. Confirm service interruption is within limits agreed with the customer 2.3. Complete cable jumpering to distribution infrastructure and terminal equipment to specification 2.4. Document all installation drawings for the customer |
3. Configure and test the system |
3.1. Install software and configure the system according to specifications 3.2. Test to verify system performance according to customer requirements 3.3. Record all test results |
4. Clean up worksite and compete documentation |
4.1. Remove and dispose of installation waste and debris from worksite according to environmental requirements 4.2. Restore worksite to customer's satisfaction 4.3. Complete all installation documents and present to the customer 4.4. Notify the customer and obtain signoff |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the ability to:
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Context of and specific resources for assessment |
Assessment must ensure:
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Method of assessment |
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
Aboriginal people and other people from a non-English speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. |
Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Relevant legislation , codes , regulations and standards may include: |
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Hazards may include: |
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Communications equipment may include: |
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Plans may include: |
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Authorised personnel may include: |
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Tools and equipment may include: |
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OHS and environmental requirements may relate to: |
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Distribution infrastructure may include: |
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Terminal equipment may include: |
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Test may include: |
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Unit Sector(s)
Unit sector |
Telecommunications |
Co-requisite units
Co-requisite units |
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Competency field
Competency field |
Cabling |