Qualification details

ICT30120 - Certificate III in Information Technology (Release 1)


Usage recommendation:
Supersedes ICT30118 - Certificate III in Information, Digital Media and Technology 20/Jul/2020

Release Status:
ReleaseRelease date
1 1 (this release) 21/Jul/2020

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleEssentialSort Table listing Units of Competency by the Essential column
BSBCRT301 - Develop and extend critical and creative thinking skillsDevelop and extend critical and creative thinking skillsCore
BSBITU211 - Produce digital text documentsProduce digital text documentsElective
BSBXCS303 - Securely manage personally identifiable information and workplace informationSecurely manage personally identifiable information and workplace informationCore
BSBXCS401 - Maintain security of digital devicesMaintain security of digital devicesElective
BSBXCS402 - Promote workplace cyber security awareness and best practicesPromote workplace cyber security awareness and best practicesElective
BSBXCS403 - Contribute to cyber security threat assessmentsContribute to cyber security threat assessmentsElective
BSBXCS404 - Contribute to cyber security risk managementContribute to cyber security risk managementElective
BSBXCS405 - Contribute to cyber security incident responsesContribute to cyber security incident responsesElective
BSBXTW301 - Work in a teamWork in a teamCore
CUAANM301 - Create 2D digital animationsCreate 2D digital animationsElective
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SchemeCodeClassification value
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Education Support,Information Technology,Information Technology Support Services 
Taxonomy - Occupation N/A IT Technician,Help Desk Officer,Customer Service Representative (ICT),Client Support Officer (ICT),User Support Specialist 

Classification history

SchemeCodeClassification valueStart dateEnd date
Qualification/Course Level of Education Identifier 514 Certificate III 21/Jul/2020 
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Modification History



Release 1

This version first released with ICT Information and Communications Technology Training Package Version 6.0.

Qualification Description

This qualification reflects the role of individuals who are competent in a range of Information and Communications Technology (ICT) roles, including animation, basic cloud computing, basic cyber awareness, digital media skills, generalist IT support services, networking, programming, systems and web development.

Individuals who work in these fields apply broad sets of skills, including foundational knowledge in critical thinking and customer service skills, to support a range of technologies, processes, procedures, policies, people and clients in a variety of work contexts.

Licensing, legislative, regulatory or certification considerations

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements


Packaging Rules

Total number of units = 12

6 core units  plus

6 elective units,  of which:

  • at least 4 units must be selected from the elective units listed below
  • up to 2 units may be selected from the remaining listed elective units or from this or any other currently endorsed training package qualification or accredited course at Australian Qualifications Framework (AQF) Level 2, 3 or 4.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, and contribute to a valid, industry-supported vocational outcome.

Core units

BSBCRT301 Develop and extend critical and creative thinking skills

BSBXCS303 Securely manage personally identifiable information and workplace information

BSBXTW301 Work in a team

ICTICT313 Identify IP, ethics and privacy policies in ICT environments

ICTPRG302 Apply introductory programming techniques

ICTSAS305 Provide ICT advice to clients

Elective units

Group A Animation

CUAANM301 Create 2D digital animations

CUAANM302 Create 3D digital animations

ICTDMT405 Produce interactive animations

ICTGAM301 Apply simple modelling techniques

ICTGAM302 Design and apply simple textures to digital art

ICTGAM303 Review and apply the principles of animation

Group B Basic Cloud Computing

ICTCLD301 Evaluate characteristics of cloud computing solutions and services

ICTCLD401 Configure cloud services

Group C Basic Cyber Security Awareness

BSBXCS301 Protect own personal online profile from cyber security threats

BSBXCS302 Identify and report online security threats

BSBXCS401 Maintain security of digital devices

BSBXCS402 Promote workplace cyber security awareness and best practices

BSBXCS403 Contribute to cyber security threat assessments

BSBXCS404 Contribute to cyber security risk management

BSBXCS405 Contribute to cyber security incident responses

ICTSAS214 Protect devices from spam and destructive software

ICTSAS215 Protect and secure information assets

ICTSAS440 Monitor and administer security of ICT systems

Group D Digital Media

CUADIG201 Maintain interactive content

CUADIG301 Prepare video assets

CUADIG302 Author interactive sequences

CUADIG303 Produce and prepare photo images

CUADIG304 Create visual design components

CUAPOS201 Perform basic vision and sound editing

CUASOU202 Perform basic sound editing

Group E Generalist IT Support

BSBITU211 Produce digital text documents

ICTICT219 Interact and resolve queries with ICT clients

ICTICT221 Identify and use specific industry standard technologies

ICTICT222 Research and share ICT solutions for Indigenous users

ICTICT303 Connect internal hardware components

ICTICT310 Identify and use industry specific technologies

ICTSAS212 Record the requirements of client support requests

ICTSAS303 Care for computer hardware

ICTSAS308 Run standard diagnostic tests

ICTSAS309 Maintain and repair ICT equipment and software

Group F IT Work Ready Skills

ICPDMT3460 Incorporate video into multimedia presentations

ICTICT215 Operate digital media technology package

ICTICT216 Design and create basic organisational documents

ICTICT306 Migrate to new technology

ICTICT309 Create ICT user documentation

ICTICT311 Customise packaged software applications

ICTICT312 Use advanced features of applications

ICTPMG301 Contribute as part of an IT project management team

ICTWHS204 Follow work health and safety and environmental policy and procedures

Group G Networking

ICTNWK307 Provide network systems administration

ICTNWK308 Determine and action network problems

ICTNWK309 Configure and administer network operating systems

ICTNWK310 Administer network peripherals

ICTNWK311 Install and test network protocols

Group H Programming

ICTICT438 Select, configure and deploy software and hardware testing tools

ICTPRG430 Apply introductory object-oriented language skills

ICTPRG435 Write scripts for software applications

Group I Systems

ICTICT213 Use computer operating systems and hardware

ICTICT214 Operate application software packages

ICTICT302 Install and optimise operating system software

ICTICT304 Implement system software changes

ICTSAS210 Update and maintain hardware, software and documentation inventories

ICTSAS211 Develop solutions for basic ICT malfunctions and problems

ICTSAS213 Maintain ICT system integrity

ICTSAS216 Maintain ICT equipment and replace consumables

ICTSAS217 Connect a home based local wireless network

ICTSAS304 Provide basic system administration

ICTSAS310 Install, configure and secure a small office or home office network

Group J Web Development

ICTWEB304 Build simple web pages

ICTWEB305 Produce digital images for the web

ICTWEB306 Develop web presence using social media

ICTWEB431 Create and style simple markup language documents

Qualification Mapping Information

No equivalent qualification. Supersedes and is not equivalent to:

  • ICT30118 Certificate III in Information, Digital Media and Technology.


Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=a53af4e4-b400-484e-b778-71c9e9d6aff2