Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit defines the competency required to manage an environment of networked peripheral devices, in order to provide services to client users. The following units are linked and form an appropriate cluster:
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. |
Application of the Unit
Application of the unit |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Install peripherals to a network |
1.1. Plan the location of peripherals to provide appropriate services to users and to take into consideration OH &S standards 1.2. Connect peripherals to network , using vendor-approved method and technology 1.3. Connect peripherals to computers in the network using parallel, serial or other direct connection methods 1.4. Add peripheral accessories or upgrades to printer such as memory or high-volume paper trays 1.5. Test peripherals for correct operation |
2. Configure peripheral services to manage peripherals |
2.1. Install software required to manage local and network -connected peripherals 2.2. Use meaningful names for peripherals and control queues 2.3. Configure security and access to allow appropriate users to make use of peripherals 2.4. Configure workstation for peripherals to allow applications to work with peripherals |
3. Administer and support peripheral services |
3.1. Assign priority to control queues 3.2. Use peripheral management software supplied as part of the network operating system or by third parties 3.3. Create templates for use on the network 3.4. Configure settings on the network to create maintenance schedules, usage logs, and cost centre usage statistics 3.5. Demonstrate to the user the methods for using peripheral services from their application or workstation |
4. Maintain peripherals and fix common problems |
4.1. Establish and follow a regular maintenance schedule as recommended by peripheral manufacturer 4.2. Replace consumables and components when required 4.3. Fix peripheral mishaps and malfunctions 4.4. Monitor peripheral usage and traffic and recommend additional peripherals if needed 4.5. Determine failures of peripheral services or devices and rectify as required |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
To demonstrate competency in this unit the learner will require access to:
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Context of and specific resources for assessment |
The continuing development of new, more advanced and complex peripheral devices requires the network manager to be able to introduce and integrate the devices into the organisation's networked system. A competent learner should be able to efficiently engage in related installation and maintenance procedures in accordance with vendor specifications. This process includes the ability to troubleshoot the system in case the equipment functioned abnormally. The breadth, depth and complexity of knowledge and skills in this competency would cover selecting, adapting and transferring skills and knowledge to new environments and providing technical advice and some leadership in resolution of specified problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available. Assessment must ensure:
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Method of assessment |
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
Demonstration of competency would involve:
Additionally, an individual demonstrating this competency would be able to:
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Peripherals may include but are not limited to: |
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User may include: |
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OH &S standards may include: |
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Network may include but is not limited to: |
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Printer may include but is not limited to: |
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Software may include but is not limited to: |
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Applications may include: |
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Consumables may include but is not limited to: |
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Network operating system may include but is not limited to: |
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Components may include: |
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Unit Sector(s)
Unit sector |
Support |
Co-requisite units
Co-requisite units |
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Competency field
Competency field |