Modification History
Not Applicable
Unit Descriptor
Unit descriptor |
This unit defines the competency required to carry out maintenance and fault repair according to organisational procedures, in order to keep equipment and software operating. The following units are linked and form an appropriate cluster:
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication. |
Application of the Unit
Application of the unit |
Licensing/Regulatory Information
Refer to Unit Descriptor
Pre-Requisites
Prerequisite units |
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Employability Skills Information
Employability skills |
This unit contains employability skills. |
Elements and Performance Criteria Pre-Content
Elements describe the essential outcomes of a unit of competency. |
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Determine and undertake required equipment maintenance |
1.1. Examine and review specified equipment and maintenance procedures, in order to determine those procedures that can be handled internally 1.2. Organise and undertake internal maintenance , as specified in the maintenance procedures 1.3. Report problems promptly to appropriate person |
2. Diagnose and repair faults |
2.1. Assess an existing problem situation and identify the main problem area 2.2. Test the suspected faulty equipment or software for possible failures or performance degradation, utilising available technology 2.3. Organise and analyse the test results 2.4. Review and analyse historical fault data for information of relevance to existing faults 2.5. Develop plans, with prioritised tasks and contingency arrangements, for the repair or replacement of faulty equipment or software , with minimum disruption to client 2.6. Liaise with appropriate person to obtain approval for the plans 2.7. Obtain necessary components and repair the equipment or software in a timely, organised manner, following OH &S standards |
3. Update documentation and make recommendations for future maintenance |
3.1. Record maintenance and fault data and equipment modifications, in accordance with organisational standards 3.2. Identify and report instances where preventative measures are needed 3.3. Review and update maintenance and fault data and report outcomes periodically to appropriate person |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This section describes the skills and knowledge required for this unit. |
Required skills |
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Required knowledge |
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. |
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Overview of assessment |
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Critical aspects for assessment and evidence required to demonstrate competency in this unit |
Evidence of the following is essential:
To demonstrate competency in this unit the learner will require access to:
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Context of and specific resources for assessment |
Maintaining equipment and software in good order relates to house-keeping within the organisation. The outcomes from maintaining software and equipment in sound working order are reliability and stability for end users, consistency of performance and less down time. The breadth, depth and complexity of knowledge and skills in this competency would cover selecting, adapting and transferring skills and knowledge to new environments and providing technical advice and some leadership in resolution of specified problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available. Assessment must ensure:
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Method of assessment |
The purpose of this unit is to define the standard of performance to be achieved in the workplace. In undertaking training and assessment activities related to this unit, consideration should be given to the implementation of appropriate diversity and accessibility practices in order to accommodate people who may have special needs. Additional guidance on these and related matters is provided in ICA05 Section 1.
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Guidance information for assessment |
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
An individual demonstrating this competency would be able to:
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Range Statement
RANGE STATEMENT |
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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Appropriate person may include: |
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Hardware may include but is not limited to: |
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Equipment may include but is not limited to: |
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Software may include but is not limited to: |
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Client may include but is not limited to: |
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Components may include: |
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Maintenance may include: |
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OH &S standards may include: |
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Unit Sector(s)
Unit sector |
Support |
Co-requisite units
Co-requisite units |
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Competency field
Competency field |