Unit of competency details

Release 

Comments 

Release 1

This version first released with ICA11 Information and Communications Technology Version 2.

ELEMENTS 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Manage enterprise cloud security controls

1.1. Identify cloud security issues  faced by different delivery and deployment models  relevant to enterprise

1.2. Determine specific enterprise areas of security responsibility  

1.3. Implement most relevant security controls and measures  to protect identified areas of responsibility

2. Manage enterprise cloud privacy and compliance

2.1. Identify relevant compliance regulations  relating to data storage

2.2. Determine most relevant business continuity  and data recovery  plans

2.3. Identify, secure and maintain relevant logs and audit trails

2.4. Investigate and review legal, privacy and contractual issues  to ensure they meet enterprise policy

3. Review, implement and document cloud security, privacy and compliance enhancements

3.1. Implement appropriate changes and integrate into current enterprise’s continuity of operation program  (COOP)

3.2. Establish a performance measurement program to evaluate security effectiveness of implemented security controls

3.3. Provide relevant documentation  as part of COOP for audit tracking purposes

Required skills 

analytical skills to analyse security breaches

• communication skills to:

• communicate with peers and supervisors in relevant cloud computing technological areas
• seek assistance and expert advice from relevant people in cloud computing industry area

• literacy skills to interpret technical documentation, equipment manuals and specifications
• research skills to locate appropriate sources of information regarding cloud computing solutions
• technical skills to:

• identify features of cloud computing solutions
• test and evaluate cloud computing solutions

Required knowledge 

• business and commercial issues relating to the management of cloud security issues
• legislation, organisational and jurisdictional policy and procedures that may impact on management areas:

• cloud-related privacy issues
• codes of ethics and conduct
• equal employment opportunity, equity and diversity principles
• financial management requirements
• governance requirements
• work health and safety (WHS) and environmental requirements
• quality standards

• management specifications and objectives
• management tools and techniques suited to a range of complex projects activities
• organisational and political context
• systems development life cycle (SDLC)
• techniques for critical analysis in a management context

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

• identify, manage and implement cloud security controls according to legal and privacy requirements
• integrate cloud security plans into the enterprise’s existing security plans
• develop an ongoing performance measurement and evaluation review process.

Context of and specific resources for assessment 

Assessment must ensure access to:

• cloud information and communications technology (ICT) business specifications
• cloud ICT security assurance specifications
• management-related scenarios
• a cloud focused security environment, including the threats to security that are, or are held to be, present in the environment
• information on the security environment, including:

• laws or legislation
• existing enterprise security policies
• enterprise expertise

• risk analysis tools and methodologies currently used in industry
• appropriate learning and assessment support when required
• modified equipment for people with special needs.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

• direct observation of candidate managing cloud-related networks and telecommunications security
• direct observation of candidate managing cloud ICT security incidents
• verbal or written questioning to assess candidate’s knowledge of enterprise policies and procedures that impact on cloud ICT security
• review of documentation prepared by candidate, including programs to manage compliance, privacy and risk.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Security issues  may include:

• applications security
• data security
• enterprise continuity
• infrastructure security
• platform security
• virtualisation security.

Delivery models  may include:

• infrastructure as a service (IaaS)
• platform as a service (PaaS)
• software as a service (SaaS).

Deployment models  may include:

• community cloud
• hybrid cloud
• private cloud
• public cloud.

Security responsibility  may include:

• clients:

• applications (if not part of licence)
• client employee access
• data (if not part of licence)
• physical client site security

• enterprise (depending on licensing agreement):

• application
• data
• identity management systems
• infrastructure
• physical enterprise site security
• platform.

Security controls and measures  may include:

• security management, including:

• corrective controls
• detective controls
• deterrent controls
• preventative controls.

Compliance regulations  may include:

• international regulations
• internet or web regulations
• local regulations
• regional regulations.

Business continuity  may include:

• undertaking analysis of:

• business impact analysis
• threat and risk analysis
• impact scenarios

• solution design
• developing solution implementation strategies
• testing and enterprise acceptance
• implementing suitable maintenance options.

Data recovery  may include:

• logical damage recovery:

• corrupt partitions
• overwritten data

• physical damage recovery
• virus infections.

Legal, privacy and contractual issues  may include:

• critical data masked
• digital identities protected
• end-of-service: return of data and applications
• intellectual property: ownership of data
• liability of data loss
• unauthorised on-selling of information.

Continuity of operations program  may include:

• COOP plan execution
• COOP plan revision and updating
• COOP program implementation
• identification of functional requirements:

• mission impact analysis
• mitigation strategies and plan
• plan design and development
• project initiation
• risk assessment
• training, testing and drills.

Documentation  may include:

• applicable network-based documents
• audits and management reviews
• communications protocols
• contingency plans and activities
• evaluation reports
• incident management program, processes and procedures
• management reports
• network security and telecommunications program
• performance measurement program
• reviews and improvements records
• security classification and data management policies
• security incident records.