Unit of competency details

Release 

Comments 

Release 1

This Unit first released with ICA11 Information and Communications Technology Training Package version 1.0

Element 

Performance Criteria 

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

1. Confirm client and equipment requirements

1.1 Identify, clarify and organise client  requirements according to network needs and organisational requirements 

1.2 Ensure an appropriate person has given the authority for wireless network access

1.3 Evaluate requirements along with business needs and translate into technical requirements

1.4 Identify components  to be installed in order to meet the technical requirements

1.5 Select position for access point, based on user  requirements and environmental conditions

1.6 Arrange for preliminary work to be carried out to meet cabling and power requirements

2. Select, install and configure wireless access point

2.1 Select access point device based on current and future client needs

2.2 Install and configure access point to provide wireless access to network 

2.3 Configure services

2.4 Test access point and verify wireless connection and security arrangements

2.5 Select, install and configure appropriate wireless card where necessary for legacy equipment

3. Configure network

3.1 Configure security and other key parameters consistent with commercial and business requirements 

3.2 Test security  and firewall arrangements with appropriate test equipment

3.3 Test the network with user equipment for general compatibility and access

4. Train users

4.1 Determine devices to be connected to the network

4.2 Demonstrate how pairing and log-on arrangements are established to user

4.3 Inform users of wireless network etiquette and traffic capacity issues

4.4 Develop user documentation 

5. Monitor and administer wireless network

5.1 Monitor wireless network performance using diagnostic tools 

5.2 Debug networking issues to maintain trouble-free wireless connection

5.3 Document current settings and store securely

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

• develop, implement and maintain wireless networks
• install, configure and test wireless access points
• test security and network to business specifications
• develop user training material
• monitor and resolve wireless network issues.

Context of and specific resources for assessment 

Assessment must ensure access to:

• network technical requirements
• network infrastructure, including wireless hardware and software
• appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

• verbal or written questioning to assess candidate’s knowledge of underpinning knowledge and skills
• direct observation of candidate performing the tasks required to successfully create a small WLAN
• documentation produced in a small project environment that reflects understanding of client requirements and the technical skills required for a small WLAN.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Client  may include:

• external organisations
• individuals
• internal departments
• internal employees.

Organisational requirements  may include:

• preventative maintenance and diagnostic policy
• problem-solving processes
• roles and technical responsibilities in network management
• vendor and product service level support agreements
• work environment.

Components  may include:

• wireless access and software
• hardware:

• asymmetric digital subscriber line (ADSL) modems
• antennas and other connectivity devices
• mobile equipment
• modems
• wireless access points
• networks
• personal computers
• power controllers
• remote sites
• servers
• UPS
• workstations

• cabling:

• category 5e
• category 6
• category 7
• coaxial and fibre.

User  may include:

• department within the organisation
• person within a department
• third party
• community members.

Network  may include:

• domestic
• small enterprise WLANs.

Commercial and business requirements  may include:

• availability
• backup and recovery of data
• confidentiality
• firewalls
• hacking prevention
• integrity
• password logons
• remote access to internal network.

Security  may include:

• AAA
• Diameter
• EAP or LEAP
• IPSec
• PKM
• smart cards
• SSL
• tokens
• WEP
• WPA or WPA2.

Documentation  may follow:

• audit trails
• client training
• International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS) standards
• maintaining equipment inventory
• naming standards
• project management templates and report writing
• satisfaction reports
• version control.

Tools  may include:

• data and voice integration measurements
• network performance software.