Unit of competency details

ICAICT511A - Match IT needs with the strategic direction of the enterprise (Release 1)


Usage recommendation:
Supersedes and is equivalent to ICAP5039B - Match IT needs with the strategic direction of the enterpriseOutcomes deemed equivalent. Prerequisite unit removed. Added application of unit. Changes to range statement, required skills and knowledge and evidence guide. 17/Jul/2011
Is superseded by and equivalent to ICTICT511 - Match ICT needs with the strategic direction of the enterpriseUpdated to meet Standards for Training Packages. Minor edits to title and to clarify intent of performance criteria. 24/Mar/2015

ReleaseRelease date
1 1 (this release) 18/Jul/2011

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnUsage RecommendationRelease
ICA50611 - Diploma of Website DevelopmentDiploma of Website DevelopmentSuperseded
BSB51413 - Diploma of Project ManagementDiploma of Project ManagementSuperseded1-2 
ICA50411 - Diploma of Information Technology NetworkingDiploma of Information Technology NetworkingSuperseded1-2 
ICA50511 - Diploma of Database Design and DevelopmentDiploma of Database Design and DevelopmentSuperseded1-2 
ICA50211 - Diploma of Digital and Interactive GamesDiploma of Digital and Interactive GamesSuperseded
ICA50111 - Diploma of Information TechnologyDiploma of Information TechnologySuperseded1-2 
ICA50811 - Diploma of Systems Analysis and DesignDiploma of Systems Analysis and DesignSuperseded
ICA50311 - Diploma of Information Technology Systems AdministrationDiploma of Information Technology Systems AdministrationSuperseded1-2 
ICA50711 - Diploma of Software DevelopmentDiploma of Software DevelopmentSuperseded1-2 
ICA50911 - Diploma of Digital Media TechnologiesDiploma of Digital Media TechnologiesSuperseded1-2 
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SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 020305 Systems Analysis And Design  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 020305 Systems Analysis And Design  04/Nov/2011 
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Modification History



Release 1

This Unit first released with ICA11 Information and Communications Technology Training Package version 1.0

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to ensure information technology (IT) services meet current and future internal operational enterprise requirements.

Application of the Unit

This unit applies to system administrators who maintain and support critical infrastructure for commercial and business objectives in small to medium-sized organisations.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.


Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content


Performance Criteria 

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

1. Evaluate current business strategy

1.1 Analyse the current strategic plan of the organisation to understand the industry environment and current organisational goals

1.2 Compare information related to current operational practices and the strategic plan to determine possible IT gaps and improvement opportunities

1.3 Report information regarding the effect of IT developments to an appropriate person 

2. Evaluate effect of changes

2.1 Review information on current IT systems supported by the organisation

2.2 Compare and document advantages and disadvantages of current and proposed IT systems

2.3 Determine the objectives and implications of introducing changes

2.4 Document findings and forward to appropriate person for feedback

3. Develop action plans

3.1 Develop plans to implement proposed changes, according to organisational policy and procedures  

3.2 Document action plans, ensuring that standards, targets and implementation methods are detailed

3.3 Forward documentation to appropriate person for feedback and approval

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

  • analytical skills to:
  • compare advantages and disadvantages of current and proposed IT systems
  • evaluate effect of IT changes
  • determine possible IT client support gaps
  • review objectives and performance measures
  • communication skills to:
  • negotiate with other team members during the planning process
  • report effect of IT development to appropriate person
  • literacy skills to:
  • document recommendations and develop action plans
  • organise and present information according to business report writing requirements
  • planning and time-management skills to:
  • plan client-support service delivery within quality, time and cost parameters
  • manage client-support services
  • research skills to:
  • identify business objectives and future requirements
  • source basic information from readily available sources.

Required knowledge 

  • analysis and planning approaches to technical problems or management requirements, taking into account the hardware platform used by the organisation, and network and security guidelines
  • current system functionality to forecast for planning
  • operating systems supported by the organisation to forecast for planning
  • possible competing and complementary internal and external operating environments
  • technology and product directions for evaluating and forecasting vendor and technology trends.

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

  • access and analyse relevant information on changes to technology and resources
  • analyse strategic plans to determine future technology needs
  • monitor resource use and cost-efficiency, and effectiveness of technology
  • develop and document action plan detailing standards, targets and implementation methods.

Context of and specific resources for assessment 

Assessment must ensure access to:

  • site where IT needs and strategic directions of the enterprise may be coordinated
  • detailed information relating to business strategic plan
  • outcomes of the business-analysis process
  • budget constraints
  • timeframe for the strategic plan
  • business risks and objectives
  • information on a range of IT business solutions
  • appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • verbal or written questioning to assess candidate’s knowledge of analysis and planning methodologies in an IT environment
  • review of documentation prepared by candidate detailing findings of evaluation of proposed IT systems
  • review of action plan prepared by candidate, detailing standards, targets and implementation methods.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Appropriate person  may include:

  • authorised business representative
  • client
  • supervisor.

Organisational policy and procedures  may include:

  • operational
  • financial
  • legal
  • human relations
  • internal and external operating environments.

Unit Sector(s)

General ICT