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Unit of competency details

ICAICT203A - Operate application software packages (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes and is equivalent to ICAU2006B - Operate computing packagesThis unit replaces ICAU2006B Operate computing packages. 17/Jul/2011
Is superseded by and equivalent to ICTICT203 - Operate application software packagesUpdated to meet Standards for Training Packages. 24/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 18/Jul/2011

Training packages that include this unit

CodeSort Table listing Training packages that include this unit by the Code columnTitleSort Table listing Training packages that include this unit by the Title columnRelease
PSP12 - Public Sector Training PackagePublic Sector Training Package 1.0 
SIS10 - Sport, Fitness and Recreation Training PackageSport, Fitness and Recreation Training Package 2.0-3.1 
CPP07 - Property Services Training PackageProperty Services Training Package 12.0-14.6 
BSB07 - Business Services Training PackageBusiness Services Training Package 6.0-9.0 
ICA11 - Information and Communications Technology Training PackageInformation and Communications Technology Training Package 2.0 
CUL11 - Library, Information and Cultural Services Training PackageLibrary, Information and Cultural Services Training Package 1.0 
CUV11 - Visual Arts, Crafts and Design Training PackageVisual Arts, Crafts and Design Training Package 1.0 
PSP04 - Public Sector Training PackagePublic Sector Training Package 4.2 
CUA - Creative Arts and Culture Training PackageCreative Arts and Culture Training Package 1.0 
PUA12 - Public Safety Training PackagePublic Safety Training Package 2.1 

Qualifications that include this unit

CodeSort Table listing Qualifications that include this unit by the Code columnTitleSort Table listing Qualifications that include this unit by the Title columnRelease
CUA30413 - Certificate III in Live Production and ServicesCertificate III in Live Production and Services
SIS30613 - Certificate III in Sport Career Oriented ParticipationCertificate III in Sport Career Oriented Participation
SIS40113 - Certificate IV in Community RecreationCertificate IV in Community Recreation
SIS30913 - Certificate III in Sport OfficiatingCertificate III in Sport Officiating
SIS30813 - Certificate III in Sports TrainerCertificate III in Sports Trainer
PSP52312 - Diploma of TranslatingDiploma of Translating
SIS20313 - Certificate II in Sport and RecreationCertificate II in Sport and Recreation
SIS20113 - Certificate II in Community ActivitiesCertificate II in Community Activities
SIS20412 - Certificate II in Sport Career Oriented ParticipationCertificate II in Sport Career Oriented Participation1-2 
SIS30812 - Certificate III in Sports TrainerCertificate III in Sports Trainer1-2 
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Accredited courses that have this unit in the completion mapping

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080905 Practical Computing Skills  04/Nov/2011 
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Modification History

Version 

Comments 

ICAICT203A

This version first released with ICA11 Information and Communications Technology Training Package version 1.0

Unit Descriptor

This unit describes the performance outcomes, skills and knowledge required to identify, select and operate three commercial software packages, including a word-processing and a spreadsheet application package.

The unit identifies the requirement to use a word-processing, spreadsheet and third software application package to ensure that the individual develops the skills required to cover a range of basic office software requirements.

Application of the Unit

This unit applies to information and communications technology (ICT) personnel who need to use several different software applications to produce diverse documents within a small to large office environment.

The ability to use and present a variety of key software application packages is a key component of any ICT business or office environment.

Licensing/Regulatory Information

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority.

Pre-Requisites

Not applicable.

Employability Skills Information

This unit contains employability skills.

Elements and Performance Criteria Pre-Content

Element 

Performance Criteria 

Elements describe the essential outcomes of a unit of competency.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the required skills and knowledge section and the range statement. Assessment of performance is to be consistent with the evidence guide.

Elements and Performance Criteria

1. Use appropriate OHS office work practices

1.1 Use safe work practices to ensure ergonomic, work organisation, energy and resource conservation requirements  are addressed

1.2 Use wrist rests and document holders where appropriate

1.3 Use monitor anti-glare and radiation reduction screens where appropriate

2. Use appropriate word-processing software

2.1 Select word-processing software  appropriate to perform activity

2.2 Identify document  purpose, audience and presentation requirements, and clarify with personnel as required

2.3 Identify organisational requirements  for text-based business documents and design document structure and layout  to ensure consistency of style and image

2.4 Match document requirements with software functions to provide efficient production of documents

2.5 Use technical functions, other data and formatting  to finalise documents

2.6 Ensure the naming and storing of documents  in appropriate directories or folders and the printing  of documents to the required specifications

3. Use appropriate spreadsheet software

3.1 Select spreadsheet software  appropriate to perform activity

3.2 Identify document purpose, audience and presentation requirements, and clarify with personnel as required

3.3 Enter simple formulas and functions  using cell referencing where required

3.4 Customise spreadsheet settings  to meet requirements

3.5 Ensure the naming and storing of documents in appropriate directories or folders and the printing of documents to the required specifications

4. Use a third application software package

4.1 Select software application package  appropriate to perform activity

4.2 Identify purpose, audience and presentation requirements, and clarify with personnel as required

4.3 Use technical functions , other data and formatting to finalise documents

4.4 Ensure documents are named and stored in appropriate directories or folders and printed to required specifications

Required Skills and Knowledge

This section describes the skills and knowledge required for this unit.

Required skills 

  • communication skills to:
  • communicate with peers and supervisors
  • seek assistance and expert advice
  • literacy skills to:
  • interpret user manuals and help functions
  • read and write basic workplace documents
  • numeracy skills to enter simple formulas into spreadsheet
  • problem-solving skills to manage applications and use help functions
  • technical skills to:
  • operate a personal computer (PC) and printer
  • operate a keyboard to enter text and numerical data
  • use application software packages.

Required knowledge 

  • application software packages used by the organisation
  • basic technical terminology related to reading help files and responding to system help prompts
  • basic knowledge of system usage
  • current business practices related to using software to prepare reports
  • features and functions of commercial computing packages
  • import and export software functions
  • linking documents
  • OHS principles and responsibilities for ergonomics, such as work periods and breaks
  • purpose, use and functions of applications
  • use of input and output devices.

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment 

Critical aspects for assessment and evidence required to demonstrate competency in this unit 

Evidence of the ability to:

  • produce workplace documents using a minimum of three different software application packages
  • open, amend and save files and documents according to organisational requirements
  • use OHS principles and responsibilities for ergonomics, such as work periods and breaks
  • use help manuals and online help.

Context of and specific resources for assessment 

Assessment must ensure access to:

  • use of PC and printer
  • use of software currently used in industry
  • documents detailing organisational style guide and policy
  • documents or information containing data suitable for developing software application documents
  • appropriate learning and assessment when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment 

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

  • verbal or written questioning to assess candidate’s knowledge of OHS, application usage for specific tasks, and use of different application functions
  • direct observation of candidate using a minimum of three different software applications
  • review of workplace documents prepared by candidate demonstrating a wide range of features from different software application packages.

Guidance information for assessment 

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Ergonomic, work organisation, energy and resource conservation requirements  may include:

  • avoiding radiation from computer screens
  • chair height, seat and back adjustment
  • document holder
  • equipment that is reasonably adjusted to meet personal needs, in appropriate circumstances
  • exercise breaks
  • footrest
  • keyboard and mouse position
  • lighting
  • mix of repetitive and other activities
  • noise minimisation
  • posture
  • rest periods
  • screen position
  • workstation height and layout.

Word-processing software  may include:

  • Apple iWork
  • Microsoft Word
  • Open Office.

Document  may include:

  • captions
  • different odd and even pages
  • document protection
  • drawing
  • hyperlinks
  • linked and embedded objects
  • mail-merge data documents
  • master documents
  • MS WordArt
  • templates.

Organisational requirements  may include:

  • company colour scheme
  • company logo
  • consistent corporate image
  • content restrictions
  • established guidelines and procedures for document production
  • house styles
  • observing copyright legislation
  • organisation name, time, date, document title and filename in header or footer
  • templates.

Document structure and layout  may include:

  • annotated references
  • borders
  • boxes
  • bullet or number lists
  • captions
  • colour
  • columns
  • consistency with other business documents
  • cropping
  • drawing
  • footnotes
  • endnotes
  • graphics
  • headings
  • indentations
  • layout
  • page numbers
  • position related to other text
  • size
  • spacings
  • typeface styles and point size.

Technical functions, other data and formatting  may include:

  • alignment
  • clip art
  • comments
  • data from other software applications
  • digital photographs
  • digital signatures
  • display features
  • embedding
  • exporting
  • fields
  • fills or shading
  • formulas
  • graphics
  • importing
  • lines and borders
  • linking
  • merge cells
  • page and section breaks
  • permissions
  • reviewing
  • sharing
  • sort criteria
  • sorting contents
  • split cell
  • table of contents
  • templates
  • text direction
  • versioning.

Naming and storing documents  may include:

  • authorised access
  • filenames according to organisational procedure
  • filenames that are easily identifiable related to the content
  • file or directory names which identify the operator, author, section and date
  • filing locations
  • organisational policy for backing up files and filing hard copies of documents
  • security
  • storage in folders and sub-folders
  • storage on:
  • hard disk drives
  • CD-ROM
  • tape backup.

Printing  may include:

  • comments
  • drawing objects
  • field codes
  • hidden text
  • print merge
  • print to file
  • to fit a specific number of pages.

Spreadsheet software  may include:

  • Apple iWorks, such as Numbers
  • Gnumeric
  • Microsoft Excel
  • Open Office.

Simple formulas and functions  may include:

  • addition
  • conditional logic
  • conditional summation
  • division
  • lookup
  • multiplication
  • subtraction
  • summation
  • application of the above to a series of cells.

Spreadsheet settings  may include:

  • cell alignment
  • charts
  • font settings
  • formatting tools
  • graphics
  • objects
  • page layout
  • print
  • share
  • simple formulas and functions
  • sort
  • toolbars
  • views
  • worksheets.

Software application package  may include:

  • database
  • email
  • graphics
  • spreadsheet
  • word processing.

Technical functions  may include:

  • animations
  • arranging slides
  • charts
  • customising masters
  • illustrations
  • linking content
  • sharing
  • SmartArt
  • tables.

Unit Sector(s)

General ICT

Custom Content Section

Not applicable.