Modification History
Release |
Comments |
Release 2 |
This version first released with ICA11 Information and Communications Technology Training Package Version 2. Addition of two new units of competency to electives. |
Release 1 |
This Qualification first released with ICA11 Information and Communications Technology Training Package version 1.0 |
Description
This qualification provides the skills and knowledge for an individual to install and administer simple networks, servers, and client desktop deployments either as an independent information and communications technology (ICT) specialist or as part of a team.
Job roles
Possible job titles relevant to this qualification include:
- network support administrator
- network operations support
- network operations technician
- network technician
- network support technician
- level 1 help desk support
- desktop deployment technician.
Pathways Information
Pathways into the qualification
Preferred pathways for candidates considering this qualification include:
- after achieving ICA30111 Certificate III in Information, Digital Media and Technology, or other relevant qualifications or units equivalent to the core of ICA30111
OR
- after achieving a Year 12 certificate and relevant ICT experience equivalent to the following units of competency:
- ICAICT201A Use computer operating systems and hardware
- ICAICT202A Work and communicate effectively in an IT environment
- ICAICT203A Operate application software packages
- ICAWEB201A Use social media tools for collaboration and engagement
OR
- with demonstrated vocational experience in a range of IT work environments in a network support role, including administrator, manager, operations analyst, operations engineer/technician, or technician.
Pathways from the qualification
ICA60511 Advanced Diploma of Computer Systems Technology or a range of Diploma or Advanced Diploma qualifications.
Licensing/Regulatory Information
There is no link between this qualification and licensing, legislative or regulatory requirements. However users should confirm requirements with the relevant federal, state or territory authority. There may be some alignment with industry standard certification competencies.
Entry Requirements
There are no entry requirements for this qualification.
Employability Skills Summary
The following table contains a summary of the employability skills required by industry for this qualification. The employability skills facets described here are broad industry requirements that may vary depending on qualification packaging options.
Employability skill |
Industry/enterprise requirements for this qualification |
Communication |
|
Teamwork |
|
Problem-solving |
|
Initiative and enterprise |
|
Planning and organising |
|
Self-management |
|
Learning |
|
Technology |
|
Packaging Rules
Total number of units = 20
12 core units plus
8 elective units, of which:
- 4 units must be from the elective units listed below
- the remaining units may be from the elective units below or from elsewhere in ICA11 or any other Training Package or accredited course at Certificate III, IV or Diploma level.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Core units
BSBSUS301A Implement and monitor environmentally sustainable work practices
BSBWHS304A Participate effectively in WHS communication and consultative processes
ICAICT401A Determine and confirm client business requirements
ICAICT418A Contribute to copyright, ethics and privacy in an IT environment
ICAICT421A Connect, maintain and configure hardware components
ICANWK404A Install, operate and troubleshoot a small enterprise branch network
ICANWK405A Build a small wireless local area network
ICAPRG414A Apply introductory programming skills in another language
ICASAS425A Configure and troubleshoot operating system software
ICASAS426A Locate and troubleshoot IT equipment, system and software faults
ICAWEB411A Produce basic client-side script for dynamic web pages
ICTTEN4199A Install, configure and test a router
Elective units
BSBCRT401A Articulate, present and debate ideas
ICAICT405A Develop detailed technical design
ICAICT408A Create technical documentation
ICAICT412A Coordinate and maintain IT work teams
ICAICT415A Provide one-to-one instruction
ICAICT417A Identify, evaluate and apply current industry-specific technologies to meet industry standards
ICAICT423A Select cloud storage strategies
ICANWK401A Install and manage a server
ICANWK402A Install and configure virtual machines for sustainable ICT
ICANWK403A Manage network and data integrity
ICANWK407A Install and configure client-server applications and services
ICANWK408A Configure a desktop environment
ICANWK419A Identify and use current virtualisation technologies
ICANWK507A Install, operate and troubleshoot medium enterprise routers
ICAPMG401A Support small scale IT projects
ICAPRG406A Apply introductory object-oriented language skills
ICAPRG409A Develop mobile applications
ICASAS307A Install, configure and secure a small office home office network
ICASAS420A Provide first-level remote help-desk support
ICAWEB414A Design simple web page layouts
ICAWEB415A Produce server-side script for dynamic web pages
ICAWEB425A Apply structured query language to extract and manipulate data
ICAWEB429A Create a markup language document to specification
ICTTEN2140A Use hand and power tools
ICTTEN4198A Install, configure and test an internet protocol network