Qualification details

ICA40105 - Certificate IV in Information Technology (General) (Release 1)

Summary

Releases:
ReleaseStatusRelease date
1 1 (this release)Current 08/Jul/2010

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by and equivalent to ICA40111 - Certificate IV in Information TechnologyICA40105 replaced and changed structurally to enable a wider range of unit uptake. Removal of entry requirements and prerequisites.Restrictions imposed on the number of units able to be taken from each specialist group to ensure non-replication of other specialised qualifications.OUTCOMES DEEMED EQUIVALENT. 17/Jul/2011

Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssential
BSBCMN304A - Contribute to personal skill development and learningContribute to personal skill development and learning N/A
CUFANM403A - Create titles for screen productionsCreate titles for screen productions N/A
CUFDIG201A - Maintain interactive contentMaintain interactive content N/A
CUFIMA05A - Create 3D digital models and imagesCreate 3D digital models and images N/A
CUFMEM10A - Design and create a multimedia interfaceDesign and create a multimedia interface N/A
CUFWRT601A - Write scriptsWrite scripts N/A
ICAA4041C - Determine and confirm client business expectations and needsDetermine and confirm client business expectations and needs N/A
ICAA4047B - Determine project specifications and secure client agreementDetermine project specifications and secure client agreement N/A
ICAA4051B - Develop client user interfaceDevelop client user interface N/A
ICAA4058B - Apply skills in object-oriented designApply skills in object-oriented design N/A
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 313199 Ict Support Technicians Nec 
ASCO (occupation type) Identifier 3294-11 Computing Support Technician 
ASCED Qualification/Course Field of Education Identifier 0201 Computer Science 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Information Technology Support Services,Education Support 
Taxonomy - Occupation N/A Technical Officer (ICT),Client Support Officer (ICT),Software Support Technician,School Information Technology Administrator 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 313199 Ict Support Technicians Nec 08/Jul/2010 
ASCO (occupation type) Identifier 3294-11 Computing Support Technician 08/Jul/2010 
ASCED Qualification/Course Field of Education Identifier 0201 Computer Science 08/Jul/2010 
Qualification/Course Level of Education Identifier 511 Certificate IV 08/Jul/2010 
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Modification History

Not Applicable

Description

Description 

This qualification provides the skills and knowledge for an individual to be competent in a range of ICT fields at Certificate IV level. The qualification has a strong core ICT base sharing the same core competencies as several other IT qualifications of the same level. Depending on the stream chosen, this qualification offers pathways into a number of IT qualifications at Diploma level.

It is a broad and flexible qualification with multiple internal pathways and no direct equivalent in ICA99 Version 3. However, where the combination of core and elective units selected matches another ICA05 Certificate IV in IT equivalent, the latter award must be issued in preference to this 'general' qualification. Note: This alternative qualification must be on the RTO's scope of registration to issue the latter award. This will ensure that there is clear identification of the work-related area of specialisation that has been undertaken.

Small to Medium Enterprises (SMEs) will find the contents of this qualification useful at a technical specialist support level.

It has 7 specialist streams (both core and elective) which enable maximum choice and flexibility to suit enterprise needs. Selection of units from at least 3 of the 7 specialist streams are required to complete this qualification. The 7 streams are:

  • Software
  • Networking
  • Client Support
  • Hardware/Operating Systems
  • Communications/Documentation
  • Analysis/Management
  • Multimedia

Job Roles 

It is difficult to identify one specific vocational outcome for this qualification because of the 'general' nature of this qualification and the diverse array of unit choices and streams available. Graduates exiting this qualification will be likely to secure employment in an ICT 'generalist' role with useful skills and knowledge across several of the specialist streams. The judicious choice of stream and electives units would provide for more specialist vocational outcomes associated with the streams. Job titles listed for other ICA05 Certificate IV qualifications that in part match the above streams could provide some guidance.

Prerequisite Requirements 

A number of units within this qualification have prerequisites. These are detailed as follows:

Code and Title 

Prerequisite units required 

ICAA4047B Determine project specifications and secure client agreement

ICAA4041C Determine and confirm client business expectations and needs

ICAA4058B Apply skills in object-oriented design

ICAA4233B Determine and apply appropriate development methodologies

ICAB4136B Use structured query language to create database structures and manipulate data

ICAB4225B Automate processes

ICAB4219B Apply introductory object-oriented language skills

ICAB4225B Automate processes

ICAB4220B Create scripts for networking

ICAB4225B Automate processes

ICAB4222B Apply introductory programming skills in another language

ICAB4225B Automate processes

ICAB4247A Link an RFID system to a database

ICAB4136B Use structured query language to create database structures and manipulate data

ICAD4190B Maintain information standards

ICAD4217B Create technical documentation

ICAD4198B Develop guidelines for uploading information to a website

ICAD3218B Create user documentation

ICAD4217B Create technical documentation

ICAI4097C Install and configure a network

ICAI3101B Install and manage network protocols

ICAI4175C Select and install a router

ICAI3101B Install and manage network protocols

ICAI4188B Install and maintain a server

ICAI3101B Install and manage network protocols

ICAI3020B Install and optimise operating system software

ICAS3120C Configure and administer a network operating system

ICAI4244A Install and maintain an RFID system

ICAI3101B Install and manage network protocols

ICAI4029B Install network hardware to a network

ICAI4249A Implement and evaluate data security

ICAS3024B Provide basic system administration

ICAS4124B Monitor and administer network security

ICAI4251A Implement and evaluate network and telecommunication security

ICAS4119B Monitor and administer system security

ICAS4124B Monitor and administer network security

ICAP4037B Contribute to the development of a strategy plan

ICAA4041C Determine and confirm client business expectations and needs

ICAS4107B Manage resolution of system faults on a live system

ICAS3024B Provide basic system administration

ICAT3025B Run standard diagnostic tests

ICAT4221B Locate equipment, system and software faults

ICAS4109B Evaluate system status

ICAT3025B Run standard diagnostic tests

ICAS4112B Optimise system performance

ICAI3110C Implement system software changes

ICAS4114B Implement maintenance procedures

ICAT3025B Run standard diagnostic tests

ICAS4119B Monitor and administer system security

ICAI3020B Install and optimise operating system software

ICAS3024B Provide basic system administration

ICAS4124B Monitor and administer network security

ICAS3032B Provide network systems administration

ICAS4125B Monitor and administer a database

ICAS3024B Provide basic system administration

ICAS4127B Support system software

ICAI3020B Install and optimise operating system software

This unit has prerequisite requirements. Section 1.6 provides further details.

Pathways Information

Not Applicable

Licensing/Regulatory Information

Not Applicable

Entry Requirements

Entry Requirements 

The following units contain the basic fundamentals of ICT knowledge and skills for all qualifications at Certificate III in IT and above. These units or demonstrated equivalence are required for entry into this qualification:

BSBCMN106A Follow workplace safety procedures

ICAD2012B Design organisational documents using computing packages

ICAU1128B Operate a personal computer

ICAU2005B Operate computer hardware

ICAU2006B Operate computing packages

ICAU2013B Integrate commercial computing packages

ICAU2231B Use computer operating system

ICAW2001B Work effectively in an IT environment

ICAW2002B Communicate in the workplace

Employability Skills Summary

Employability Skills Summary 

ICA40105 Certificate IV in Information Technology  (General )

The following table contains a summary of the Employability Skills appropriate for a person who is a generalist with responsibility for web site development and maintenance. The Employability Skills facets described here are broad industry requirements that may vary depending on qualification packaging options.

Employability Skill 

Industry requirements for this qualification include :

Communication

  • being able to undertake open ended questioning techniques and to exercise active listening skills in relation to dealing with clients and team members (e.g. eliciting information for network troubleshooting)
  • consulting with end users and clients before, during and after development of services to determine their issues and ensure that their needs are met

Teamwork

  • consulting with the work team to review proposed changes against current and future business requirements
  • establishing and improving work teams in an IT environment

Problem Solving

  • debugging code
  • determining criteria for writing script for web pages for example, criteria such as dynamic functionality and appropriate language

Initiative and Enterprise

  • developing new criteria and procedures for performing current practices
  • identifying, analysing and evaluating information from a variety of sources
  • providing input into the disaster recovery plan

Planning and Organising

  • creating project plans to guide the development of systems methodologies
  • developing installation plans
  • preparing feasibility reports taking into account the scope, time, cost, quality, communications and risk management

Self-management

  • taking responsibility for own output in relation to specified quality standards
  • working within the Australian Computer Society code of ethics regarding security, legal, moral and ethical issues

Learning

  • gathering and organising feedback on draft documentation and client satisfaction
  • maintaining knowledge of tools and software applications that may be useful and the goods and services provided

Technology

  • selecting, sourcing and using appropriate software and tools based on analysis of technical needs

Packaging Rules

Qualification Structure 

To attain the ICA40105 Certificate IV in Information Technology (General) 23 units must be achieved:

  • 8 common core units; plus
  • 9 specialist stream core units (3 units chosen from any 3 specialist core streams - Software, Networking, Client Support, Hardware/Operating Systems, Communications/Documentation, Analysis/Management, Multimedia); plus
  • 6 elective units

Achieve 8 Common Core Units 

Common Core 

BSBCMN304A Contribute to personal skill development and learning

ICAA4041C Determine and confirm client business expectations and needs

ICAB4225B Automate processes

ICAD4043B Develop and present a feasibility report

ICAD4217B Create technical documentation

ICAT4221B Locate equipment, system and software faults

ICAW4214B Maintain ethical conduct

PSPPM402B Manage simple projects

Achieve 9 Specialist Core Stream Units  (by choosing 3 units from any 3 specialist streams below - Software, Client Support, Hardware/Operating Systems, Communications/Documentation, Analysis/Management, Multimedia, Networking)

Specialist Core Stream  - Software 

ICAA4051B Develop client user interface

ICAA4058B Apply skills in object-oriented design

ICAA4233B Determine and apply appropriate development methodologies

ICAB4075B Use a library or pre-existing components

ICAB4135B Create a simple mark-up language document to specification

ICAB4136B Use structured query language to create database structures and manipulate data

ICAB4137B Produce basic client side script for dynamic web pages

ICAB4169B Use development software and IT tools to build a basic website

ICAB4178B Build a graphical user interface

ICAB4219B Apply introductory object-oriented language skills

ICAB4222B Apply introductory programming skills in another language

ICAI4189B Ensure website content meets technical protocols and standards

ICAS4125B Monitor and administer a database

ICAS4201B Transfer content to a website using commercial packages

ICAT4242B Perform unit test for a class

Specialist Core Stream  - Client Support 

ICAS4022B Determine and action client computing problems

ICAS4033B Assist with policy development for client support procedures

ICAS4106B Action and complete change requests

ICAW4027B Relate to clients on a business level

Specialist Core Stream  - Hardware /Operating Systems 

ICAI4188B Install and maintain a server

ICAS4109B Evaluate system status

ICAS4114B Implement maintenance procedures

ICAS4127B Support system software

Specialist Core Stream  - Communications /Documentation 

ICAD4190B Maintain information standards

ICAD4198B Develop guidelines for uploading information to a website

ICAD4209B Write content for web pages

ICAS4023B Provide one-to-one instruction

ICAW4026B Coordinate and maintain work teams

ICAW4027B Relate to clients on a business level

Specialist Core Stream  - Analysis /Management 

ICAA4047B Determine project specifications and secure client agreement

ICAA4051B Develop client user interface

ICAA4058B Apply skills in object-oriented design

ICAA4233B Determine and apply appropriate development methodologies

ICAB4076B Implement configuration management

ICAP4037B Contribute to the development of a strategy plan

Specialist Core Stream  - Multimedia Stream 

CUFWRT601A Write scripts

CUFANM403A Create titles for screen production

ICPPP325B Create graphics using a graphics application

ICPMM321B Capture a digital image

ICPMM344B Manipulate and incorporate audio into multimedia presentations

CUFIMA05A Create 3D digital models and images

CUFDIG201A Maintain interactive content

CUFMEM10A Design and create a multimedia interface

Specialist Core Stream  - Networking 

ICAB4220B Create scripts for networking

ICAB4235B Build basic perimeter security into a network

ICAB4236B Build security into a virtual private network

ICAB4239C Build a small wireless local area network

ICAB4240C Build an enterprise wireless network

ICAI4029C Install network hardware to a network

ICAI4030B Install software to networked computers

ICAI4097C Install and configure a network

ICAI4175C Select and install a router

ICAI4188B Install and maintain a server

ICAS4107B Manage resolution of system faults on a live system

ICAS4108B Complete database back-up and recovery

ICAS4112B Optimise system performance

ICAS4113C Identify and resolve common database performance problems

ICAS4119B Monitor and administer system security

ICAS4124B Monitor and administer network security

ICAS4191B Maintain website performance

ICAS4200B Monitor traffic and compile website traffic reports

Achieve 3 Elective Units Chosen from the ICA40105 Specialist Cores  (above ) or Specialist Elective Streams  (below ) Not Already Selected 

Specialist Electives Stream  - Software 

ICAB4057B Manage a reuse library

ICAB4224B Apply mathematical techniques for software development

ICAB5067B Prepare for software development using rapid application development

ICAB5068B Build using rapid application development

ICAB5165B Create dynamic web pages

ICAB5177B Build Java applets

ICAB5180C Integrate database with a website

ICAB5228B Maintain functionality of legacy code programs

ICAB4229B Apply intermediate programming skills in another language

ICAT5079B Perform integration test

ICAT5081B Perform systems test

ICAT5083B Develop and conduct client acceptance test

Specialist Electives Stream  - Client Support 

ICAI5088B Evaluate and negotiate vendor offerings

ICAS5102B Establish and maintain client user liaison

ICAS5103B Establish and maintain client user liaison during support activity

ICAS5105B Coordinate change requests

Specialist Electives Stream  - Hardware /Operating Systems 

ICAB4163B Create a common gateway interface script

ICAA5150C Evaluate vendor products and equipment

ICAI5087B Acquire system components

ICAS5104B Determine maintenance strategy

Specialist Electives Stream  - Communications /Documentation 

ICAD5092B Update and document operational procedures

Specialist Electives Stream  - Analysis /Management 

ICAA5049B Develop high-level object-oriented class specifications

ICAA5050B Develop detailed component specifications from project specifications

ICAB4064B Prepare software development review

ICAI5089B Implement and hand over system components

ICAI5090B Conduct pre-installation audit for software installation

Specialist Electives Stream  - Multimedia Stream 

ICPKN315B Apply knowledge and requirements of the multimedia sector

ICPMM581B Manage multimedia production

ICPMM582B Manage multimedia projects

Specialist Electives Stream  - Networking Stream 

ICAA5045C Produce network architecture design

ICAB4247A Link an RFID system to a database

ICAI4244A Install and maintain an RFID system

ICAI4249A Implement and evaluate data security

ICAI4251A Implement and evaluate network and telecommunication security

ICAI5085B Review site in preparation for implementation

Achieve 3 Elective Units Chosen from the Following Sources  (Listed in Recommended Order )

  • any of the above core or elective streams; and/or
  • elsewhere in the ICA05 Information and Communications Technology Training Package  (at Certificate III [maximum 2 units], Certificate IV or Diploma); and/or
  • any other Training Package (at Certificate IV or Diploma) based on documented industry or enterprise needs

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