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Unit of competency details

HLTWHS006 - Manage personal stressors in the work environment (Release 1)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes HLTAMBPD401C - Manage personal stressors in the work environmentThis version was released in HLT Health Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages. Significant changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements. 05/Aug/2015

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 06/Aug/2015


Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
TLI - Transport and Logistics Training PackageTransport and Logistics Training Package 2.0-6.0 
PUA - Public SafetyPublic Safety 1.0-1.1 
HLT - HealthHealth 2.0-4.2 
CHC - Community ServicesCommunity Services 2.0-3.1 

Qualifications that include this unit

CodeTitleRelease
TLI42516 - Certificate IV in Traffic OperationsCertificate IV in Traffic Operations1-2 
TLI42116 - Certificate IV in Driving OperationsCertificate IV in Driving Operations1-4 
TLI40519 - Certificate IV in Traffic Control Room OperationsCertificate IV in Traffic Control Room Operations
TLI40119 - Certificate IV in Driving OperationsCertificate IV in Driving Operations
TLI33418 - Certificate III in Waste Driving OperationsCertificate III in Waste Driving Operations1-2 
TLI33416 - Certificate III in Waste Driving OperationsCertificate III in Waste Driving Operations
TLI31216 - Certificate III in Driving OperationsCertificate III in Driving Operations1-5 
TLI30419 - Certificate III in Waste Driving OperationsCertificate III in Waste Driving Operations
PUA40119 - Certificate IV in Public Safety (Emergency Communications Centre Operations)Certificate IV in Public Safety (Emergency Communications Centre Operations)
PUA30819 - Certificate III in Public Safety (Emergency Communications Centre Operations)Certificate III in Public Safety (Emergency Communications Centre Operations)
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Accredited courses that have this unit in the completion mapping

Classifications

SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 080305 Personal Management Training  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 080305 Personal Management Training  02/Nov/2015 
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Unit Of competency

Modification History

Release 

Comments 

Release 1

This version was released in HLT Health Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

Significant changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements.

Application

This unit describes the skills and knowledge required to maintain health and wellbeing by preventing and managing personal stress.

This unit applies to work in a range of health and community services settings, in particular work roles that operate in high stress situations and circumstances.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

Elements and Performance Criteria

ELEMENT 

PERFORMANCE CRITERIA 

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element

1. Develop strategies to manage personal stress

1.1 Recognise sources of stress in own job role

1.2 Recognise triggers and own response to stress

1.3 Identify strategies to effectively prevent, reduce and manage stress

1.4 Identify internal and external options and resources for additional support

1.5 Develop a personal stress management plan that responds to identified stressors and triggers

2. Implement stress management strategies

2.1 Use strategies from personal stress management plan that address personal triggers and stressors

2.2 Organise own workload to minimise stress and inform relevant personnel of any variations and difficulties affecting work requirements

2.3 Identify and adopt strategies to balance work/life priorities

3. Evaluate stress reducing strategies

3.1 Monitor and review effectiveness of stress management strategies

3.2 Adjust strategies not meeting the desired outcome and recognise when additional resources and/or support is needed

3.3 Access internal or external options and resources for additional support to meet desired outcomes of the stress management plan

  • Foundation Skills

    The Foundation Skills describe those required skills (language, literacy, numeracy and employment skills) that are essential to performance.

    Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.

    Unit Mapping Information

    No equivalent unit.

    Links

    Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705

     

    Assessment requirements

    Modification History

    Release 

    Comments 

    Release 1

    This version was released in HLT Health Training Package release 2.0 and meets the requirements of the 2012 Standards for Training Packages.

    Significant changes to the elements and performance criteria. New evidence requirements for assessment including volume and frequency requirements.

    Performance Evidence

    The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

    • developed, implemented and reviewed 1 personal stress management plan that includes identified sources, triggers and responses to stress
    • used strategies from personal stress management plan to manage 2 stressful situations in the workplace involving colleagues and/or clients

    Knowledge Evidence

    The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

    • sources of stress and how they manifest in health and/or community services work environment including:
    • complex client behaviour (emotional, aggressive, cognitive deficit, non-compliance)
    • grief and loss experienced by workers
    • exposure to stressful working conditions and stressful incidents
    • work planning and prioritisation techniques e.g. time management strategies
    • legal rights relating to the Fair Work Act
    • services available for referral, both within the organisation and in the community e.g. informal/formal debriefing sessions and/or workplace counselling
    • self-care techniques including:
    • impact of exercise, diet and nutrition on physical health
    • work/life balance strategies
    • complementary and alternative health options

    Assessment Conditions

    Skills must have been demonstrated in the workplace or in a simulated environment that reflects workplace conditions. Where simulation is used, it must reflect real working conditions by modelling industry operating conditions and contingencies, as well as, using suitable facilities, equipment and resources.

    Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

    Links

    Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705