Unit of competency details

HLTFA403A - Manage first aid in the workplace (Release 1)


ReleaseStatusRelease date
1 1 (this release)Current 24/Sep/2008

Usage recommendation:
Supersedes HLTFA3A - Maintain First Aid equipment and resources 23/Sep/2008
Is superseded by and equivalent to HLTFA403B - Manage first aid in the workplace 24/Mar/2011

Training packages that include this unit

CodeTitleSort Table listing Training packages that include this unit by the Title columnRelease
RGR08 - Racing Training PackageRacing Training Package 1.0 
FPI11 - Forest and Forest Products Training PackageForest and Forest Products Training Package 1.0 
FPI05 - Forest and Forest Products Training PackageForest and Forest Products Training Package 3.0 
CUF07 - Screen and Media Training PackageScreen and Media Training Package 1.2 
BSB07 - Business Services Training PackageBusiness Services Training Package 5.0-6.0 

Qualifications that include this unit

CodeTitleSort Table listing Qualifications that include this unit by the Title columnRelease
RGR50408 - Diploma of Racing Services (Track Management)Diploma of Racing Services (Track Management) 
RGR50308 - Diploma of Racing Services (Steward)Diploma of Racing Services (Steward) 
RGR50208 - Diploma of Racing Services (Racing Administration)Diploma of Racing Services (Racing Administration) 
RGR50108 - Diploma of Racing (Racehorse Trainer)Diploma of Racing (Racehorse Trainer) 
RGR40708 - Certificate IV in Racing Services (Track Maintenance)Certificate IV in Racing Services (Track Maintenance) 
RGR40508 - Certificate IV in Racing Services (Racing Administration)Certificate IV in Racing Services (Racing Administration) 
RGR40408 - Certificate IV in Racing (Greyhound Trainer)Certificate IV in Racing (Greyhound Trainer) 
RGR40108 - Certificate IV in Racing (Racehorse Trainer)Certificate IV in Racing (Racehorse Trainer) 
FPI40411 - Certificate IV in Timber Truss and Frame DesignCertificate IV in Timber Truss and Frame Design 
FPI40410 - Certificate IV in Timber Truss and Frame DesignCertificate IV in Timber Truss and Frame Design 
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 21


SchemeCodeClassification value
ASCED Module/Unit of Competency Field of Education Identifier 069907 First Aid  

Classification history

SchemeCodeClassification valueStart dateEnd date
ASCED Module/Unit of Competency Field of Education Identifier 069907 First Aid  03/Dec/2007 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History

Unit Descriptor

This unit addresses the establishment and maintenance of facilities to enable or facilitate the provision of appropriate first aid in the workplace

Application of the Unit

The skills and knowledge described in this competency unit are suitable for those in nominated workplace first aider roles

Training Package users should ensure implementation is consistent with any specific workplace and/or relevant legislative requirements in relation to OHS and provision of first aid

Application of these skills and knowledge should be contextualised as required to address specific industry, enterprise or workplace requirements and to address specific risks and hazards and associated injuries

Licensing/Regulatory Information


Employability Skills Information

The required outcomes described in this unit of competency contain applicable facets of Employability Skills

The Employability Skills Summary of the qualification in which this unit of competency is packaged will assist in identifying Employability Skill requirements

Elements and Performance Criteria Pre-Content

Elements define the essential outcomes of a unit of competency.

The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement.

Elements and Performance Criteria

Elements and Performance Criteria 


Performance Criteria 


Establish a workplace first aid facility


Plan a first aid facility  in the workplace to address workplace and legislative requirements 


Identify potential workplace hazards  and assess associated risks  as a basis for determining first aid resource  requirements


Identify and prepare first aid equipment and resources required to address identified workplace requirements


Identify personnel requirements in line with legislative and workplace requirements


Establish and maintain links with relevant first aid bodies and professional organisations  to maintain currency in the field and for referral purposes


Access and provide information in the workplace to encourage risk minimisation and facilitate access to first aid facilities as appropriate


Manage  a workplace first aid facility


Monitor and maintain availability of adequate resources to support workplace first aid response


Conduct regular inspections of stock and equipment to ensure currency and operational readiness in line with workplace requirements


Ensure equipment is recovered and reprocessed and that waste is disposed of safely according to legislative and workplace procedures


Ensure equipment and resources are stored and maintained in line with relevant legislation and manufacturer's/supplier's instructions


Contribute to the review of risks in the workplace and validation of organisation policies and procedures relating to the provision of first aid


Contribute to planning for response to major workplace incidents


Deploy appropriate equipment, resources and personnel to ensure timely and effective first aid response in line with workplace requirements


Use safe manual handling techniques


Manage workplace first aid records


Ensure documentation  is completed as required according to legislation and workplace procedures


Maintain first aid records in line with legislative requirements and workplace security practices


Send relevant documents to appropriate bodies in line with workplace and legislative requirements


Maintain confidentiality of records and information in line with privacy principles and statutory and/or organisation policies


Evaluate the provision of first aid in the workplace


Evaluate management of workplace incidents and develop an action plan in consultation with relevant parties to improve first aid response in the workplace if required


Participate in debriefing/evaluation in order to improve future operations and address individual needs


Ensure first aid response is provided in a culturally aware, sensitive and respectful manner


Implement and evaluate workplace management procedures in accordance with risk assessment


Formulate and review contingency planning to identify and select alternative management principles and procedures as required

Required Skills and Knowledge

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge :

Working knowledge of:

Legal responsibilities and duty of care

Australian Resuscitation Council (ARC) Guidelines relating to provision of first aid

Procedures for dealing with major and minor accidents in the workplace

How to gain access to and interpret material safety data sheets (MSDSs)

Company/organisation standard operating procedures (SOPS)

Priorities of management in first aid

Occupational health and safety requirements in the provision of first aid

First aiders' skills and limitations in relation to first aid response in the workplace

First aid risk assessment practices and procedures

Safe storage and handling of medication in the workplace

First aid equipment and resources to manage injuries and illnesses addressed in HLTFA301B: Apply first aid and HLTFA402B: Apply advanced first aid

First aid management procedures for conditions identified in the Range Statement

Infection control principles and procedures, including using standard precautions

State/territory regulations, legislation and policies relating to:

workplace first aid provision

occupational health and safety requirements in the provision of first aid

first aid training

currency of first aid skills and knowledge

Stress management techniques and available support

Social issues, with particular reference to workplace culture, issues and resources and associated organisation requirements:

importance of first aid response to be culturally aware, sensitive and respectful

debriefing counselling procedures

consent and confidentiality

own skills and limitations

Essential skills :

Ability to:

Manage a first aid response in an identified workplace context

Assess workplace first aid requirements

Maintain first aid equipment and resources in operational condition

Conduct an initial casualty assessment and prioritisation

Conduct/review first aid risk assessment

Plan an appropriate first aid response in line with established first aid principles, ARC Guidelines and/or State/Territory regulations, legislation and policies and respond appropriately to contingencies in line with own level of skills and knowledge

Apply first aid principles in the workplace

Implement OHS guidelines


safe manual handling

adequate infection control procedures - use of standard precautions

consideration of the welfare of casualties and first aiders

incident management skills

safe storage and handling procedures for pressurised gases

safe storage and handling of medication in the workplace

Interpret, use and maintain records of the range of documentation required by the workplace and regulatory authorities

Communicate effectively and assertively and show leadership in an incident

Use high level literacy and numeracy skills as required to read, interpret, address and communicate guidelines, protocols and reporting requirements

Make prompt and appropriate decisions relating to managing an incident in the workplace

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects of assessment :

Assessment must include demonstrated evidence of specified Essential Knowledge and Essential Skills identified in this competency unit

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Currency of first aid knowledge and skills is to be demonstrated in line with state/territory regulations, legislation and policies, ARC and industry guidelines

Interdependence of units :

Competence in this unit may be assessed individually or with other related competency units, such as:

Occupational health and safety

Risk assessment

Emergency procedures

Access and equity considerations :

All workers in the health industry should be aware of access and equity issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities

Range Statement


The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Workplace first aid facility may involve :

First aid room/clinic

First aid kits suited to specific workplace needs

First aid equipment and resources

Availability of personnel trained to provide first aid

Workplace first aid management must take into account :

Workplace policies and procedures

Industry/site specific regulations, codes

Workplace OHS requirements

State and territory workplace health and safety legislative requirements

Workplace and legislative requirements for a first aid facility include :

State/territory regulations, legislation and policies

Specific industry requirements, regulations and/or OHS issues

Specific hazards present in the workplace

Number of employees in the workplace

Number of different workplace sites/locations

Proximity to local services, including doctors, hospital, ambulance and other emergency services

First aid resources may include but are not limited to :

Non -consumables :

Equipment, such as:

oxygen resuscitation/cylinders




back boards


soft bag resuscitator

first aid kit

casualty's medication

analgesic inhalers

analgesic gas equipment

resuscitation mask or barrier

spacer device

cervical collars

Personal Protective Equipment

Relevant texts and documentation, such as:

Australian Resuscitation Council Guidelines

first aid principles, policies and procedures

reference materials including MSDSs, relevant Occupational Health and Safety Act and Regulations

first aid code of practice/compliance codes

workplace records and blanks

Communication systems and equipment

First aid resources may include but are not limited to :

Consumables :

First aid kits, including bandages, tape, scissors, splinter removers, antiseptic, eye management, disinfectants, resuscitation masks, emergency numbers and contacts, etc



Cold packs



Sharps disposal

Bio-hazardous waste bags/bins

Medical grade oxygen



Personal protective equipment

Eye wash



Workplace hazards and risks may include :

Hazards associated with workplace equipment, machinery, substances and processes

Environmental risks

Risks associated with first aid response involving:

first aid equipment (oxygen cylinders, AED)

exposure to blood and other body substances

risk of further injury to the casualty

risks associated with the proximity of other workers and bystanders

First aid bodies and professional organisations may include :

Australian Resuscitation Council (ARC)

Support Groups

Registered Providers/Authorities

Emergency services

First aid management skills must include :

Administration of analgesic gases in accordance with ARC Guidelines, state/territory regulations, legislation and policies and industry requirements


Infection control

AED (where available)

First aid management must account for :

Location and nature of the workplace

Environmental conditions e.g. electricity, biological risks, weather, motor vehicle accidents

Location of emergency services personnel

Number of casualties and potential casualties

Use and availability of first aid equipment, resources and pharmaceuticals

Types of dangers/risks to the casualty and any others in the vicinity of the situation

Confined spaces, subject to industry need

Documentation may include :

Incident/injury reports

Casualty history forms

Disease notification

Workcover forms

Medication registers

Workers' compensation

Day book

Pre-participation records (sport)

Medical histories

Management records

Stock records

Infection control records

Training records

First aid risk assessment

Unit Sector(s)

Training component details
The following details are displayed for each different NRT:-

Training packages

- Training package details
- Training package components


- Qualification details
- Qualification components

Accredited courses

- Accredited course details


- Module details

Units of competency

- Units of competency details
- Unit components

Skill sets

- Skill set details
- Skill set components

Click on the Export link to export the NRT information to MS Word or PDF.

Click on the Manage notification link to create or change a notification for this NRT.

When selecting the Display history check box a set of tables will appear displaying a log of historical values describing what has changed and when over time.

If you have access to make changes to an NRT, click on the Edit link on the upper right hand side of the summary box.