Modification History
Version 4 |
Version 5 |
Comments |
HLTCOM405C Administer a practice |
HLTCOM405D - Administer a practice |
Unit updated in V5. Changes to Evidence Guide ISC upgrade changes to remove references to old OHS legislation and replace with references to new WHS legislation. No change to competency outcome. |
Unit Descriptor
Descriptor |
This unit of competency describes the skills and knowledge required to provide administration for a clinical health practice according to the size and scale of the business |
Application of the Unit
Application |
This unit applies to work in a range of health settings where health services are provided with direct client contact involved Application of this unit should be contextualised to reflect any specific workplace requirements, issues and practices |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Establish and maintain administrative systems |
1.1 Identify and perform routine tasks 1.2 Follow policies and procedures are followed 1.3 Use resources appropriately 1.4 Establish administrative systems |
2. Conduct financial administration |
2.1 Administer financial procedures of the business 2.2 Maintain systems for financial documentation 2.3 Record information for financial reports is recorded |
3. Follow practice management strategies |
3.1 Follow operational strategies 3.2 Follow marketing strategies 3.3 Attend meetings 3.4 Monitor stock levels and supplies 3.5 Comply with statutory and regulatory requirements |
4. Administer personnel management strategies |
4.1 Follow human resource strategies 4.2 Administer payroll and employee records 4.3 Follow diversity guidelines |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes knowledge of:
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Essential skills: It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes the ability to:
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Evidence Guide
EVIDENCE GUIDE |
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The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
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Critical aspects for assessment and evidence required to demonstrate this competency unit: |
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Access and equity considerations: |
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Context of and specific resources for assessment: |
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Method of assessment |
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Range Statement
RANGE STATEMENT |
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The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
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Routine tasks may include: |
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In accordance with requirements for the scale of the operation policies and procedures may include: |
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Resources may include: |
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Financial documentation may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants. |
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Financial reports may include: NB These will vary in complexity according to the scale of the business and the level of support employed from accountants and financial consultants |
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Operational strategies may include: |
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Marketing strategies may include: |
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Stock may include: |
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Statutory and regulatory requirements may include local, state and national legislation and regulations affecting business operations such as: |
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Human resource strategies may include: NB These will vary in detail according to number of personnel involved either as practitioner partners or employees |
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Employee records may include: |
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Manage diversity involves: Valuing and utilising the different skills, backgrounds and capabilities of self and staff and developing strategies to encourage and enable their effective integration into the business. Diversity may include for example: |
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Unit Sector(s)
Not Applicable