Modification History
Not Applicable
Unit Descriptor
Descriptor |
This unit describes the skills and knowledge required to allocate resources to ensure effective ambulance service. |
Application of the Unit
Application |
This unit applies to coordination of ambulance services |
Licensing/Regulatory Information
Not Applicable
Pre-Requisites
Not Applicable
Employability Skills Information
Employability Skills |
This unit contains Employability Skills |
Pre -requisite units |
This unit must be assessed after successful achievement of pre-requisite:
|
Elements and Performance Criteria Pre-Content
Elements define the essential outcomes of a unit of competency. |
The Performance Criteria specify the level of performance required to demonstrate achievement of the Element. Terms in italics are elaborated in the Range Statement. |
Elements and Performance Criteria
ELEMENT |
PERFORMANCE CRITERIA |
1. Allocate ambulance service resources |
1.1 Prioritise requests for service in accordance with local ambulance standard operation procedure 1.2 Assess available resources in accordance with local ambulance standard operation procedure 1.3 Allocate resources to emergency, non-emergency and special requests in accordance with local ambulance standard operation procedure |
2. Dispatch ambulance service resources |
2.1 Provide adequate, clear, timely and accurate situation briefing to assigned personnel 2.2 Record communication according to local ambulance standard operation procedure 2.3 Dispatch ambulance resources within timeframes set by the Ambulance Service and in accordance with local ambulance standard operation procedure |
3. Monitor progress of assigned personnel |
3.1 Confirm arrival of assigned personnel at scene of incident/situation according to co-ordination procedures 3.2 Establish capacity of assigned personnel to deal with the situation/incident at earliest opportunity 3.3 Identify need for additional resources and arrange as needed 3.4 Arrange and monitor arrival at receiving facility 3.5 Note availability of personnel and vehicle for re-assignment according to local ambulance standard operation procedure 3.6 Notify peer support/critical incident stress debriefing (CISD) team |
4. Maintain records of Ambulance Service co-ordination activity |
4.1 Maintain dispatch records of ambulance vehicle and personnel according to local ambulance standard operation procedure 4.2 Summon and maintain records of supplementary resources according to local ambulance standard operation procedure |
Required Skills and Knowledge
REQUIRED SKILLS AND KNOWLEDGE |
This describes the essential skills and knowledge and their level required for this unit. |
Essential knowledge : The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes knowledge of:
|
Essential skills : It is critical that the candidate demonstrate the ability to:
In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role This includes the ability to:
|
Evidence Guide
EVIDENCE GUIDE |
|
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package. |
|
Critical aspects for assessment and evidence required to demonstrate this competency unit : |
|
Access and equity considerations : |
|
Range Statement
RANGE STATEMENT |
|
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts. |
|
Requests may include , but are not limited to : |
|
Prioritising may include , but is not limited to : |
|
Ambulance service resources may include , but is not limited to : |
|
Resource allocation assessed on , but not limited to : |
|
Additional resources may include , but are not limited to : |
|
Receiving facilities may include , but are not limited to : |
|
Unit Sector(s)
Not Applicable