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Qualification details

HLT41020 - Certificate IV in Ambulance Communications (Dispatch) (Release 4)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes HLT41015 - Certificate IV in Ambulance Communications (Dispatch)This version was released in HLT Health Training Package release 5.0 and meets the requirements of the 2015 Standards for Training Packages. Updated superseded unit 23/Dec/2020

Release Status:
Current
Releases:
ReleaseRelease date
4 (this release) 01/Jul/2023
(View details for release 3) 01/Mar/2023
(View details for release 2) 18/Mar/2021
(View details for release 1) 24/Dec/2020

Companion volumes:

Delivery:
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Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnUsage RecommendationSort Table listing Units of Competency by the Usage Recommendation columnEssentialSort Table listing Units of Competency by the Essential column
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HLTINF006 - Apply basic principles and practices of infection prevention and controlApply basic principles and practices of infection prevention and controlCurrentElective
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safetyPromote Aboriginal and/or Torres Strait Islander cultural safetyCurrentElective
HLTAID014 - Provide Advanced First AidProvide Advanced First AidCurrentElective
HLTAAP001 - Recognise healthy body systemsRecognise healthy body systemsCurrentElective
PUAECO002 - Process emergency incident calls and enquiriesProcess emergency incident calls and enquiriesCurrentElective
HLTWHS003 - Maintain work health and safetyMaintain work health and safetyCurrentElective
HLTAID011 - Provide First AidProvide First AidCurrentElective
CHCLEG001 - Work legally and ethicallyWork legally and ethicallyCurrentElective
CHCCOM001 - Provide first point of contactProvide first point of contactCurrentElective
HLTOUT010 - Communicate in complex situations to support health careCommunicate in complex situations to support health careCurrentCore
PUAECO003 - Operate and control radio networksOperate and control radio networksCurrentCore
PUAECO004 - Operate computer aided dispatch systemOperate computer aided dispatch systemCurrentCore
CHCDIV001 - Work with diverse peopleWork with diverse peopleCurrentCore
HLTOUT002 - Receive and respond to requests for ambulance serviceReceive and respond to requests for ambulance serviceCurrentCore
HLTOUT003 - Assign and coordinate ambulance service resourcesAssign and coordinate ambulance service resourcesCurrentCore
HLTWHS006 - Manage personal stressors in the work environmentManage personal stressors in the work environmentCurrentCore
HLTWHS001 - Participate in workplace health and safetyParticipate in workplace health and safetyCurrentCore
BSBMED301 - Interpret and apply medical terminology appropriatelyInterpret and apply medical terminology appropriatelyCurrentCore
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 599914 Radio Despatcher 
ASCED Qualification/Course Field of Education Identifier 0699 Other Health 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Health and Community Services 
Taxonomy - Occupation N/A Ambulance dispatch officer,Emergency Medical Dispatch Support Officer (EMDSO) 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599914 Radio Despatcher 09/Feb/2021 
ASCED Qualification/Course Field of Education Identifier 0699 Other Health 09/Feb/2021 
Qualification/Course Level of Education Identifier 511 Certificate IV 24/Dec/2020 
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Modification History

Release 

Comments 

Release 4

Release 4. Supersedes and is equivalent to HLT41020 Certificate IV in Ambulance Communications (Dispatch) release 3. Minor change to update Infection Control unit of competency.

Release 3

Release 3. Supersedes and is equivalent to HLT41020 Certificate IV in Ambulance Communications (Dispatch) release 2. Minor change to update Infection Control unit of competency.

Release 2

Release 2. HLT41020 Certificate IV in Ambulance Communications (Dispatch) supersedes and is equivalent to Release 1. HLT41020 Certificate IV in Ambulance Communications (Dispatch).

Minor changes. Core bank corrected: Superseded code PUAECO003A Operate and control radio networks replaced with current code PUAECO003 Operate and control radio networks.

Release 1

Release 1. HLT41020 Certificate IV in Ambulance Communications (Dispatch) supersedes and is not equivalent to HLT41015 Certificate IV in Ambulance Communications (Dispatch).

Qualification Description

This qualification reflects workers who have responsibility for dispatch and call-taking in an ambulance communication or coordination environment. The qualification applies to people working in emergency support and ambulance dispatch and communications. Such individuals are expected to work independently, take responsibility for their own outputs and act on information from a range of sources.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Packaging Rules

14 units must be completed:

  • 9 core units
  • 5 elective units, consisting of:
  • at least 3 unit from the electives listed below,
  • up to 2 elective units from the electives listed below or from any other current endorsed Training Package or accredited course.

The selection of electives must be relevant to the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units 

BSBMED301

Interpret and apply medical terminology appropriately

CHCDIV001

Work with diverse people

HLTOUT002

Receive and respond to requests for ambulance service

HLTOUT003

Assign and coordinate ambulance service resources

HLTOUT010

Communicate in complex situations to support health care

HLTWHS001

Participate in workplace health and safety

HLTWHS006

Manage personal stressors in the work environment

PUAECO003

Operate and control radio networks

PUAECO004

Operate computer aided dispatch system

Elective units 

CHCCOM001

Provide first point of contact

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLEG001

Work legally and ethically

HLTAAP001

Recognise healthy body systems

HLTAID011

Provide first aid

HLTAID014

Provide advanced first aid

HLTINF006

Apply basic principles and practices of infection prevention and control

HLTWHS003

Maintain work health and safety

PUAECO002

Process emergency incident calls and enquiries

Qualification Mapping Information

Supersedes and is not equivalent to HLT41015 Certificate IV in Ambulance Communications (Dispatch).

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705

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