Modification History
Not applicable.
Qualification Description
This qualification reflects the role of ambulance communications call-takers who receive calls for service in emergency communication or coordination environments in a range of ambulance service organisations and under direct or indirect supervision.
No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.
Packaging Rules
10 units must be completed:
- 6 core units
- 4 elective units, consisting of:
- at least 2 units from the electives listed below
- up to 2 units from the electives listed below or from any other current endorsed Training Package or accredited course.
The selection of electives must be relevant to the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Core units
|
BSBMED301 |
Interpret and apply medical terminology appropriately |
|
CHCDIV001 |
Work with diverse people |
|
HLTOUT002 |
Receive and respond to requests for ambulance service |
|
HLTOUT010 |
Communicate in complex situations to support health care |
|
HLTWHS001 |
Participate in workplace health and safety |
|
HLTWHS006 |
Manage personal stressors in the work environment |
Elective units
|
CHCCOM001 |
Provide first point of contact |
|
CHCDIV002 |
Promote Aboriginal and/or Torres Strait Islander cultural safety |
|
CHCLEG001 |
Work legally and ethically |
|
CHCMHS001 |
Work with people with mental health issues |
|
HLTAAP001 |
Recognise healthy body systems |
|
HLTAID011 |
Provide first aid |
|
HLTAID014 |
Provide advanced first aid |
|
PUAECO004 |
Operate computer aided dispatch system |
Qualification Mapping Information
This qualification supersedes and is not eqivalent to HLT31015 Certificate III in Ambulance Communications (Call-taking)
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705
