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Qualification details

HLT31015 - Certificate III in Ambulance Communications (Call-taking) (Release 1)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Is superseded by HLT31020 - Certificate III in Ambulance Communications (Call-taking) 23/Dec/2020
Supersedes HLT31912 - Certificate III in Ambulance Communications (Call-taking)This version was released in HLT Health Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages. Change in packaging rules. Significant change to core units 07/Dec/2015

Release Status:
Current
Releases:
ReleaseRelease date
1 1 (this release) 08/Dec/2015


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
HLTWHS006 - Manage personal stressors in the work environmentManage personal stressors in the work environmentElective
CHCCOM005 - Communicate and work in health or community servicesCommunicate and work in health or community servicesCore
HLTWHS001 - Participate in workplace health and safetyParticipate in workplace health and safetyCore
BSBMED301 - Interpret and apply medical terminology appropriatelyInterpret and apply medical terminology appropriatelyCore
HLTAAP001 - Recognise healthy body systemsRecognise healthy body systemsElective
PUAECO002A - Process emergency incident calls and enquiriesProcess emergency incident calls and enquiriesElective
HLTINF001 - Comply with infection prevention and control policies and proceduresComply with infection prevention and control policies and proceduresElective
CHCDIV001 - Work with diverse peopleWork with diverse peopleCore
CHCDIV002 - Promote Aboriginal and/or Torres Strait Islander cultural safetyPromote Aboriginal and/or Torres Strait Islander cultural safetyElective
BSBWOR203 - Work effectively with othersWork effectively with othersCore
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 599914 Radio Despatcher 
ASCED Qualification/Course Field of Education Identifier 0699 Other Health 
Qualification/Course Level of Education Identifier 514 Certificate III 
Taxonomy - Industry Sector N/A Health and Community Services 
Taxonomy - Occupation N/A Ambulance call taker 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599914 Radio Despatcher 29/Apr/2016 
ASCED Qualification/Course Field of Education Identifier 0699 Other Health 29/Apr/2016 
Qualification/Course Level of Education Identifier 514 Certificate III 08/Dec/2015 
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Modification History

Release 

Comments 

Release 1

This version was released in HLT Health Training Package release 3.0 and meets the requirements of the 2012 Standards for Training Packages.

Supersedes HLT31912 Certificate III in Ambulance Communications (Call-taking). Change in packaging rules. Significant change to core units.

Qualification Description

This qualification reflects the role of ambulance communications call-takers who receive calls for service in emergency communication or coordination environments in a range of ambulance service organisations and under direct or indirect supervision.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Packaging Rules

Total number of units = 11

  • 6 core units
  • 5 elective units, consisting of:
  • at least 3 units from the electives listed below
  • up to 2 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units 

CHCCOM005

Communicate and work in health or community services

CHCDIV001

Work with diverse people

HLTAMB005

Receive and respond to requests for ambulance service

HLTWHS001

Participate in workplace health and safety

BSBMED301

Interpret and apply medical terminology appropriately

BSBWOR203

Work effectively with others

Elective units 

CHCCOM001

Provide first point of contact

CHCDIV002

Promote Aboriginal and/or Torres Strait Islander cultural safety

CHCLEG001

Work legally and ethically

CHCMHS001

Work with people with mental health issues

HLTAAP001

Recognise healthy body systems

HLTAID003

Provide first aid

HLTAID006

Provide advanced first aid

HLTINF001

Comply with infection prevention and control policies and procedures

HLTWHS006

Manage personal stressors in the work environment

PUAECO002A

Process emergency incident calls and enquiries

PUAECO004A

Operate computer aided dispatch system

TAEDEL404A

Mentor in the workplace

Qualification Mapping Information

No equivalent qualification.

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=ced1390f-48d9-4ab0-bd50-b015e5485705