Unit of competency
Modification History
Release |
Comments |
Release 1 |
This streamlined version first released with FSK Foundation Skills Training Package version 1.0. |
Application
This unit describes the skills and knowledge required to participate in and contribute to workplace teams, such as providing services and information, communicating workplace instructions and messages, negotiating, or participating in team meetings.
This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 3 to undertake a vocational training pathway or workplace tasks.
This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Oral Communication
Elements and Performance Criteria
Element |
Performance Criteria |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Plan to interact in workplace teams |
1.1 Identify purpose of interaction 1.2 Identify oral communication strategies to communicate effectively in a team |
2. Interact effectively in workplace teams |
2.1 Use oral communication strategies 2.2 Use appropriate grammar, vocabulary and pronunciation 2.3 Use appropriate non-verbal communication |
3. Review own performance |
3.1 Seek feedback on effectiveness of communication for team participation 3.2 Evaluate own performance to identify areas for improvement |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance |
Description |
|
Mapping Information
Not applicable
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=f572fe10-a855-4986-9295-3852c771f178