Unit of competency
Modification History
Release |
Comments |
Release 1 |
This streamlined version first released with FSK Foundation Skills Training Package version 1.0. |
Application
This unit describes the skills and knowledge required to participate in a limited range of simple spoken interactions in the workplace, such as talking with co-workers, participating in workplace meetings, giving and responding to simple instructions, receiving and passing on simple messages, or talking with clients.
This unit applies to individuals who need oral communication skills at Australian Core Skills Framework (ACSF) level 2 to undertake a vocational training pathway or workplace tasks.
This unit is designed for integration and contextualisation with vocational units to support achievement of vocational competency.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Unit Sector
Oral Communication
Elements and Performance Criteria
Element |
Performance Criteria |
Elements describe the essential outcomes. |
Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Prepare to participate in simple spoken interactions |
1.1 Identify the purpose and audience of the spoken interaction 1.2 Identify oral communication strategies for spoken interactions |
2. Use oral communication skills to participate in simple spoken exchanges |
2.1 Use oral communication strategies for simple interactions 2.2 Use appropriate grammar, vocabulary and pronunciation 2.3 Use appropriate non-verbal communication |
3. Review own performance |
3.1 Seek feedback on whether exchange was appropriate for audience and purpose 3.2 Reflect on performance to identify areas for improvement |
Foundation Skills
This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.
Skill |
Performance |
Description |
|
Mapping Information
Not applicable
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=f572fe10-a855-4986-9295-3852c771f178