Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 1.0.

ELEMENT 

PERFORMANCE CRITERIA 

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify types of contributions and their processes

1.1 Identify and record contribution types and sources

1.2 Identify potential errors in processing contribution types

2. Receive superannuation contributions

2.1 Establish new accounts and check for eligibility

2.2 Receive and check superannuation contributions and accompanying documents to ensure information is complete and correct

2.3 Issue contribution receipt according to organisational procedures and regulatory requirements

2.4 File documentation according to organisational procedures

2.5 Process contributions for banking according to organisational procedures

3. Receive rollover benefit statements (RBSs)

3.1 Check RBSs received against eligibility requirements

3.2 Check documentation is complete and process accordingly

4. Identify and manage contribution and RBS errors or incompletions

4.1 Identify errors in contributions and/or documentation

4.2 Return documentation or obtain required information to rectify errors or omissions

4.3 Send employer contribution reminders as required

4.4 Action incomplete or incorrect contributions according to organisational requirements

4.5 Reconcile incomplete or incorrect contributions and process when required information is obtained

5. Allocate contributions according to contribution type

5.1 Allocate contributions in accordance with member and employer requirements

5.2 Complete processing according to organisational procedures

6. Follow quality assurance procedures

6.1 Follow organisational procedures to ensure all work is completed accurately

6.2 Maintain member details in accordance with organisational requirements

6.3 Implement system, process checks and identify any irregularities

6.4 Correct any irregularities or communicate to appropriate personnel

Skill 

Performance Criteria 

Description 

Reading

1.1, 1.2, 2.1, 2.2, 3.1, 3.2, 4.1, 4.5, 6.2

• Interprets, consolidates and checks completeness and accuracy of information and data

Writing

2.3, 4.2, 6.2, 6.4

• Accurately records and completes information in organisational systems
• Prepares documentation and correspondence using clear language, and correct spelling and terminology

Numeracy

1.2, 2.5, 3.1, 4.5, 5.1

• Performs basic mathematical calculations to analyse financial information, statistics and other numeric data

Navigate the world of work

2.3, 2.5, 4.4, 5.1, 5.2, 6.1, 6.2

• Understands roles and responsibilities for task and makes basic decisions on work completion parameters
• Complies with explicit policies, procedures and legislative requirements
• Explores and implements, where identified, the implicit expectations of policies and procedures, seeking clarification when required

Interact with others

4.2, 6.4

• Uses a limited range of accepted practices for communicating in a work environment
• Recognises common cultural and other differences of people in the work context and makes adjustments in addressing the differences

Get the work done

2.1, 2.2, 2.4, 4.1, 4.5, 6.3, 6.4

• Plans and implements routine tasks and workload, making limited decisions on sequencing, timing and collaboration, and seeks assistance in setting priorities
• Makes low-impact decisions within familiar situations, based on a range of predefined or routine solutions, and evaluates the effectiveness of the outcome
• Uses a range of digitally based technologies to enter, access or update information to achieve required outcomes

Code and title 

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNSSUP303 Process superannuation contributions

FNSSUP303A Process superannuation contributions

Updated to meet Standards for Training Packages

Equivalent unit

Release 

Comments 

Release 1

This version first released with FNS Financial Services Training Package Version 1.0.