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Qualification details

FNS51915 - Diploma of Personal Injury and Disability Insurance Management (Release 3)

Summary

Usage recommendation:
Superseded
Mapping:
MappingNotesDate
Supersedes FNS50115 - Diploma of Personal Injury ManagementNew electives added. Change to core. FNSPIM509 replaces FNSFMK505. 13/Jan/2016
Is superseded by FNS51920 - Diploma of Personal Injury and Disability Insurance Management 01/Feb/2021

Release Status:
Current
Releases:
ReleaseRelease date
3 (this release) 13/Feb/2018
(View details for release 2) 12/Sep/2016
(View details for release 1) 14/Jan/2016


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
MSMSUP390 - Use structured problem-solving toolsUse structured problem-solving toolsElective
FNSORG504 - Monitor and supervise work practices to meet financial services regulatory requirementsMonitor and supervise work practices to meet financial services regulatory requirementsElective
FNSPIM510 - Implement informed decision-makingImplement informed decision-makingElective
BSBCUS501 - Manage quality customer serviceManage quality customer serviceElective
CHCDIV001 - Work with diverse peopleWork with diverse peopleElective
FNSFLT501 - Assist customers to budget and manage own financesAssist customers to budget and manage own financesElective
CHCCSM006 - Provide case management supervisionProvide case management supervisionElective
FNSISV506 - Investigate insurance claimsInvestigate insurance claimsElective
FNSPIM506 - Promote the health benefits of returning to workPromote the health benefits of returning to workElective
CHCDIS004 - Communicate using augmentative and alternative communication strategiesCommunicate using augmentative and alternative communication strategiesElective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 611211 Insurance Agent 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Occupational Health & Safety,Financial Services,Financial Services,Workers Compensation 
Taxonomy - Occupation N/A Workers Compensation Case Manager 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 611211 Insurance Agent 24/Jun/2016 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 24/Jun/2016 
Qualification/Course Level of Education Identifier 421 Diploma 14/Jan/2016 
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Modification History

Release 

Comments 

Release 3

This version released with FNS Financial Services Training Package version 3.0

Release 3 created to update elective unit list

Release 2

This Qualification first released with FNS Financial Services Training Package version 2.1. Updates to elective unit list.

Release 1

This Qualification first released with FNS Financial Services Training Package version 2.0. Changes to core and elective units. Qualification outcomes have changed.

Qualification Description

This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of leadership contexts in the personal injury management sector. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance and leadership to others. The qualification allows for specialisation in advanced case management, advanced return to work, disability insurance and workplace injury insurance management.

Licensing/Regulatory Information  

Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.

Entry Requirements

Nil

Packaging Rules

Total number of units = 12 

3 core units  plus

9 elective  units

The elective units consist of:

  • up to 9 from the electives in Group A, B, C, D or E below
  • up to 3 may be from a Certificate IV, Diploma or Advanced Diploma in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the Financial Services or Business Services Training Packages.

Core Units  

FNSCUS503 Review business performance

FNSPIM509 Comply with regulatory frameworks

FNSRSK501 Undertake risk identification

Elective Units 

Group A - Advanced case management 

CHCCSM004 Coordinate complex case requirements

CHCCSM006 Provide case management supervision

FNSRSK502 Assess risks

FNSPIM501 Develop a return to work or injury management strategy

Group B - Advanced return to work 

FNSPIM506 Promote the health benefits of returning to work

FNSPIM507 Manage complex return to work cases

FNSPIM508 Evaluate and improve return to work program within an organisation

FNSPIM401 Plan and implement rehabilitation and return to work and health strategies

Group C - Disability insurance 

CHCDIS004 Communicate using augmentative and alternative communication strategies

FNSFLT501 Assist customers to budget and manage own finances

FNSPIM510 Implement informed decision making

FNSPIM511 Facilitate setting and achievement of goals

Group D - Workplace injury insurance management 

FNSISV506 Investigate insurance claims

FNSPIM504 Manage impairment benefit claims

FNSPIM505 Use medical knowledge in the management of personal injury claims

FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases

Group E - General  

BSBCMM401 Make a presentation

BSBCUS501 Manage quality customer service

BSBGOV403 Analyse financial reports and budgets

BSBLDR502 Lead and manage effective workplace relationships

BSBMGT502 Manage people performance

BSBSUS501 Develop workplace policy and procedures for sustainability

CHCDIV001 Work diverse people

CHCCCS025 Support relationships with carers and families

FNSCUS401 Participate in negotiations

FNSINC401 Apply principles of professional practice to work in the financial services industry

FNSINC503 Identify situations requiring complex ethical decision making

FNSINC504 Apply ethical frameworks and principles to make and act upon decisions

FNSISV501 Issue contracts of insurance covering non-routine and complex situations

FNSISV508 Review and advise on claims costs, policies and procedures

FNSISV509 Analyse financial, medical and psychological claims assessments

FNSISV512 Work with legal teams to resolve complex claims

FNSORG504 Monitor and supervise work practices to meet financial services regulatory requirements

FNSPIM303 Work within the personal injury management sector

FNSPIM406 Develop and maintain knowledge of personal injury management insurance

FNSPIM415 Manage personal injury case loads

FNSPIM503 Represent personal injury management agent or insurer at reconciliation and review hearings

MSMSUP390 Use structured problem solving tools

PSPGEN036 Provide workplace coaching

PSPGEN053 Provide leadership

TAEDEL402 Plan, organise and facilitate learning in the workplace

Qualification Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNS51915 Diploma of Personal Injury and Disability Insurance Management (Release 3)

FNS51915 Diploma of Personal Injury Management (Release 2)

Updates to elective unit list

Equivalent qualification

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe