Modification History
|
Release |
Comments |
|
Release 4 |
This version first released with FNS Financial Services Training Package Version 7.0. Seven units were added to Group G General Electives. Minor typographical errors corrected. |
|
Release 3 |
TBA |
|
Release 2 |
This version first released with FNS Financial Services Training Package Version 6.0. Release created to reflect updated units of competency. |
|
Release 1 |
This version first released with FNS Financial Services Training Package Version 5.0. |
Qualification Description
This qualification is designed to provide a general purpose pathway into the financial services industry. It is also intended to provide an effective development option for those candidates for whom the specialist qualification pathways in the Financial Services Training Package are not yet appropriate. Individuals in these roles apply solutions to a range of often complex problems and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others or teams within defined guidelines.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Entry Requirements
Nil
Packaging Rules
Total number of units = 10
3 core units plus
7 elective units , of which:
- 5 units must be selected from the electives listed below and have an FNS code,
- 2 units may be selected from the remaining listed electives or any currently endorsed training package qualification or accredited course at Certificate IV or above.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
Core units
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSINC503 Identify situations requiring complex ethical decision making
FNSRSK411 Apply risk management strategies to own work
Elective units
Group A – Financial services
FNSFLT513 Promote basic financial literacy in clients
FNSFMK521 Analyse financial markets and information
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSFMK509 Process transaction documentation
FNSINC412 Apply and maintain knowledge of financial products and services
FNSINC511 Conduct financial product research to support product recommendations
FNSINC504 Apply ethical frameworks and principles to make and act upon decisions
FNSISV417 Use medical terminology in an insurance context
FNSISV519 Analyse financial, medical and psychological claims assessments
FNSISV537 Review claims settlement policies and procedures
FNSORG501 Develop and manage a budget
FNSORG503 Develop a resource plan
FNSORG514 Develop, monitor and supervise work practices to meet financial services regulatory requirements
FNSORG515 Prepare financial reports to meet statutory requirements
FNSORG506 Prepare financial forecasts and projections
FNSORG508 Analyse and comment on management reports
FNSORG512 Develop, implement and monitor policy and procedures
FNSORG613 Establish and prepare organisational guidelines in financial services organisations
FNSORG614 Establish and manage outsourced services
FNSSAM511 Apply advanced techniques to sell financial products and services
Group B – Risk management
FNSFMK520 Develop and monitor risk management strategies for client
FNSFMK524 Conduct work within financial markets organisational risk management framework
FNSRSK511 Undertake risk identification
FNSRSK512 Assess risks
FNSRSK611 Develop and implement risk mitigation plan
Group C – Business banking
FNSCUS513 Review business performance
FNSBNK502 Manage services in a Business Transaction Centre
FNSBNK503 Provide business advisory services within a financial services context
FNSBNK511 Manage banking and service strategy for small business customers
FNSORG507 Manage client service and business information
Group D – Consumer lending
FNSBNK512 Assess complex loans
FNSCRD503 Promote understanding of the role and effective use of consumer credit
FNSCRD504 Manage the credit relationship
FNSCRD511 Respond to personal insolvency situations
FNSCRD515* Respond to corporate insolvency situations
Group E – Market analysis
BSBMKG501 Identify and evaluate marketing opportunities
FNSSAM502 Assess market needs
FNSSAM503 Monitor market opportunities
FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry
FNSSAM613 Tailor financial products to meet client needs
FNSSAM614 Establish agreements with intermediaries for product distribution
Group F – Customer service and relationships
BSBCUS501 Manage quality customer service
FNSCUS504 Manage premium customer relationships
FNSCUS512 Monitor clients’ financial requirements
FNSCUS515 Determine client financial requirements and expectations
FNSCUS516 Record and implement client instructions
FNSFLT511 Assist customers to budget and manage own finances
FNSFLT512 Facilitate customer awareness of the Australian financial system and markets
FNSFLT514 Facilitate customer knowledge of personal financial statements
FNSFLT515 Facilitate knowledge of superannuation as an investment tool
FNSIAD501 Provide appropriate services, advice and products to clients
FNSIAD502 Provide appropriate and timely information and advice to clients
Group G – General
BSBCNV501 Take instructions in relation to a transaction
BSBCNV502 Read and interpret a legal document and provide advice
BSBCNV503 Analyse and interpret legal requirements for a transaction
BSBCOM501 Identify and interpret compliance requirements
BSBCOM503 Develop processes for the management of breaches in compliance requirements
BSBHRM506 Manage recruitment selection and induction processes
BSBINN502 Build and sustain an innovative work environment
BSBLEG513 Apply legal principles in corporation law matters
BSBMGT502 Manage people performance
BSBMGT516 Facilitate continuous improvement
BSBMGT517 Manage operational plan
BSBPMG521 Manage project integration
BSBPMG517 Manage project risk
BSBPMG522 Undertake project work
BSBSLS502 Lead and manage a sales team
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS504 Manage WHS risks
BSBWHS513 Lead WHS risk management
BSBWHS517 Contribute to managing a WHS information system
BSBWOR501 Manage personal work priorities and professional development
FNSASICM503 Provide Tier 1 personal advice in life insurance
FNSCMP501 Comply with financial services legislation
FNSILD504 Implement and manage the distribution plan
FNSILF512 Underwrite complex risks
FNSILF514 Manage complex life insurance claims
FNSILF515 Manage ongoing disability claims
FNSILF516 Manage group life insurance claims
*Note the following prerequisite unit requirement.
|
Unit in this qualification |
Prerequisite unit |
|
FNSCRD515 Respond to corporate insolvency situations |
FNSCRD511 Respond to personal insolvency situations |
Qualification Mapping Information
No equivalent qualification. Supersedes and is not equivalent to FNS51815 Diploma of Financial Services.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe
