Modification History
Release |
Comments |
Release 1 |
This version first released with FNS Financial Services Training Package Version 4.0. |
Qualification Description
This qualification is designed to provide a general purpose pathway into the financial services industry. It is also intended to provide an effective development option for those candidates for whom the specialist qualification pathways in the Financial Services Training Package are not yet appropriate. Individuals in these roles apply solutions to a range of often complex problems and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others or teams within defined guidelines.
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.
Entry Requirements
Nil
Packaging Rules
Total number of units = 10
3 core units plus
7 elective units of which:
- 5 units must be selected from the electives listed below and have an FNS code,
- 2 units may be selected from the remaining listed electives or any currently endorsed training package qualification or accredited course at Certificate IV or above.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment and contribute to a valid vocational outcome.
Core Units
FNSINC411 Conduct work according to professional practices in the financial services industry
FNSINC503 Identify situations requiring complex ethical decision making
FNSRSK411 Apply risk management strategies to own work
Elective Units
Financial services
FNSFLT503 Promote basic financial literacy skills
FNSFMK521 Analyse financial markets and information
FNSFMK515 Comply with financial services regulation and industry codes of practice
FNSFMK509 Process transaction documentation
FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector
FNSINC501 Conduct product research to support recommendations
FNSINC504 Apply ethical frameworks and principles to make and act upon decisions
FNSORG501 Develop and manage a budget
FNSORG503 Develop a resource plan
FNSORG504 Monitor and supervise work practices to meet financial services regulatory requirements
FNSORG505 Prepare financial reports to meet statutory requirements
FNSORG506 Prepare financial forecasts and projections
FNSORG508 Analyse and comment on management reports
FNSORG512 Develop, implement and monitor policy and procedures
FNSSAM501 Apply advanced selling techniques to selling of financial products and services
Risk management
FNSFMK520 Develop and monitor risk management strategies for client
FNSFMK524 Conduct work within financial markets organisational risk management framework
FNSRSK511 Undertake risk identification
FNSRSK512 Assess risks
FNSRSK611 Develop and implement risk mitigation plan
Business banking
FNSCUS503 Review business performance
FNSBNK502 Manage services in a Business Transaction Centre
FNSBNK503 Provide business advisory services within a financial services context
FNSBNK511 Manage banking and service strategy for small business customers
FNSORG507 Manage client service and business information
Consumer lending
FNSBNK512 Assess complex loans
FNSCRD503 Promote understanding of the role and effective use of consumer credit
FNSCRD504 Manage the credit relationship
FNSCRD511 Respond to personal insolvency situations
FNSCRD515* Respond to corporate insolvency situations
Market analysis
BSBMKG501 Identify and evaluate marketing opportunities
FNSSAM502 Assess market needs
FNSSAM503 Monitor market opportunities
Customer service and relationships
BSBCUS501 Manage a quality customer service
FNSCUS502 Monitor client requirements
FNSCUS504 Manage premium customer relationships
FNSCUS505 Determine client requirements and expectations
FNSCUS506 Record and implement client instructions
FNSFLT501 Assist customers to budget and manage own finances
FNSFLT502 Facilitate customer awareness of the Australian financial system and markets
FNSFLT504 Facilitate customer understanding of personal financial statements
FNSFLT505 Facilitate customer or employee understanding of superannuation as an investment tool
FNSIAD501 Provide appropriate services, advice and products to clients
FNSIAD502 Provide appropriate and timely information and advice to clients
General
BSBCNV501 Take instructions in relation to a transaction
BSBCNV502 Read and interpret a legal document and provide advice
BSBCNV503 Analyse and interpret legal requirements for a transaction
BSBCOM501 Identify and interpret compliance requirements
BSBCOM503 Develop processes for the management of breaches in compliance requirements
BSBHRM506 Manage recruitment selection and induction processes
BSBINN502 Build and sustain an innovative work environment
BSBLEG513 Apply legal principles in corporations law matters
BSBMGT502 Manage people performance
BSBMGT516 Facilitate continuous improvement
BSBMGT517 Manage operational plan
BSBPMG521 Manage project integration
BSBPMG517 Manage project risk
BSBPMG522 Undertake project work
BSBSLS502 Lead and manage a sales team
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWHS504 Manage WHS risks
BSBWHS513 Lead WHS risk management
BSBWHS517 Contribute to managing WHS information system
BSBWOR501 Manage personal work priorities and professional development
*Note the following prerequisite unit requirements:
Unit in this qualification |
Prerequisite unit |
FNSCRD515 Respond to corporate insolvency situations |
FNSCRD511 Respond to personal insolvency situations |
Qualification Mapping Information
No equivalent qualification. Supersedes and is not equivalent to FNS51815 Diploma of Financial Services.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe