Modification History
|
Release |
Comments |
|
Release 3 |
This version released with FNS Financial Services Training Package version 3.0 Release 3 created to update elective unit list |
|
Release 2 |
This version released with FNS Financial Services Training Package version 1.1 Release 2 created to correct typographical error |
|
Release 1 |
This qualification first released with FNS Financial Services Training Package version 1.0 |
Qualification Description
This qualification reflects job roles in a range of financial services and other industry enterprises requiring well-developed skills and a broad knowledge base of the credit management sector. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
Licensing/Regulatory Information
Work functions in the occupational areas where this qualification may be used are subject to regulatory requirements. Refer to the FNS Implementation Guide Companion Volume or the relevant regulator for specific guidance on requirements.
Entry Requirements
Nil.
Packaging Rules
Total number of units = 12
7 core units plus
5 elective units
The elective units consist of:
- 3 from the electives below
Of the remaining 2 units:
- up to 2 may be from the electives
- up to 2 may be from a Certificate IV, Diploma or Advanced Diploma in any currently endorsed training package or accredited course.
The elective units chosen must be relevant to the work outcome and meet local industry needs.
Core Units
BSBRSK501 Manage risk
FNSCRD501 Respond to personal insolvency situations
FNSCRD504 Manage the credit relationship
FNSCRD505* Respond to corporate insolvency situations
FNSINC401 Apply principles of professional practice to work in the financial services industry
FNSORG401 Conduct individual work within a compliance framework
FNSORG502 Develop and monitor policy and procedures
Elective Units
BSBCOM402 Implement processes for the management of a breach in compliance
BSBCNV506 Establish and manage a trust account
BSBCUS501 Manage quality customer service
BSBINN601 Lead and manage organisational change
BSBMGT502 Manage people performance
BSBMGT605 Provide leadership across the organisation
BSBMGT617 Develop and implement a business plan
BSBSMB407 Manage a small team
BSBSUS501 Develop workplace policy and procedures for sustainability
BSBWOR501 Manage personal work priorities and professional development
FNSCRD404 Utilise the legal process to recover outstanding debt
FNSCRD405 Manage overdue customer accounts
FNSCRD502 Manage factoring and invoice discounting arrangements
FNSCRD503 Promote understanding of the role and effective use of consumer credit
FNSCUS504 Manage premium customer relationships
FNSCUS505 Determine client requirements and expectations
FNSINC503 Identify situations requiring complex ethical decision making
FNSINC504 Apply ethical frameworks and principles to make and act upon decisions
FNSORG507 Manage client service and business information
FNSORG604 Establish outsourced services and monitor performance
FNSRSK601 Develop and implement risk mitigation plan
*Note the following prerequisite unit requirements:
|
Unit in this qualification |
Prerequisite unit |
|
FNSCRD505 Respond to corporate insolvency situations |
FNSCRD501 Respond to personal insolvency situations |
Qualification Mapping Information
|
Code and title current version |
Code and title previous version |
Comments |
Equivalence status |
|
FNS51515 Diploma of Credit Management (Release 3) |
FNS51515 Diploma of Credit Management (Release 2) |
Updates to unit elective list |
Equivalent qualification |
Links
Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe
