^

 
 

Qualification details

FNS51415 - Diploma of Loss Adjusting (Release 3)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes FNS51410 - Diploma of Loss AdjustingUpdated to meet Standards for Training Packages. Changes to packaging rules: six core units changed to seven core units 24/Mar/2015

Release Status:
Current
Releases:
ReleaseRelease date
3 (this release) 13/Feb/2018
(View details for release 2) 22/Apr/2015
(View details for release 1) 25/Mar/2015


Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
FNSIGN403 - Estimate jobsEstimate jobsElective
BSBCUS501 - Manage quality customer serviceManage quality customer serviceElective
BSBCUS403 - Implement customer service standardsImplement customer service standardsElective
FNSIGN406 - Inspect property for saleable items and determine their valueInspect property for saleable items and determine their valueElective
FNSILA504 - Negotiate and effect settlementNegotiate and effect settlementCore
FNSILA501 - Plan and implement loss investigationPlan and implement loss investigationCore
FNSCUS505 - Determine client requirements and expectationsDetermine client requirements and expectationsElective
BSBCOM603 - Plan and establish compliance management systemsPlan and establish compliance management systemsElective
FNSINC503 - Identify situations requiring complex ethical decision makingIdentify situations requiring complex ethical decision makingElective
FNSINC504 - Apply ethical frameworks and principles to make and act upon decisionsApply ethical frameworks and principles to make and act upon decisionsElective
Items per page 10 | 20 | 50 | 100
Displaying items 1 - 10 of 24

Classifications

SchemeCodeClassification value
ANZSCO Identifier 599612 Insurance Loss Adjuster 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 
Qualification/Course Level of Education Identifier 421 Diploma 
Taxonomy - Industry Sector N/A Insurance 
Taxonomy - Occupation N/A Loss Adjuster,Insurance Assessor 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 599612 Insurance Loss Adjuster 30/Jul/2015 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 30/Jul/2015 
Qualification/Course Level of Education Identifier 421 Diploma 25/Mar/2015 
The content being displayed has been produced by a third party, while all attempts have been made to make this content as accessible as possible it cannot be guaranteed. If you are encountering issues following the content on this page please consider downloading the content in its original form

Modification History

Release 

Comments 

Release 3

This version released with FNS Financial Services Training Package version 3.0

Release 3 created to update elective unit list

Release 2

This version released with FNS Financial Services Training Package version 1.1

Release 2 created to correct typographical error

Release 1

This qualification first released with FNS Financial Services Training Package version 1.0

Qualification Description

This qualification is designed to reflect team leadership or supervisory job roles in loss adjusting in a range of insurance organisations. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others. Work may include analysing claims information, conducting claims investigations, and managing and monitoring operational performance.

Licensing/Regulatory Information

No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements that impact on the unit. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.

Entry Requirements

Nil.

Packaging Rules

Total number of units = 12 

7 core units  plus

5 elective  units

The elective units consist of:

  • up to 5 may be from the electives below
  • up to 2 may be from a Diploma in the Financial Services Training Package, or any currently endorsed training package or accredited course
  • 1 may be from an Advanced Diploma in the Financial Services Training Package, or any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Core Units  

BSBWHS404 Contribute to WHS hazard identification, risk assessment and risk control

FNSIGN404 Inspect damage and develop scope of work

FNSILA501 Plan and implement loss investigation

FNSILA502 Evaluate collected information

FNSILA503 Report findings and provide guidance to involved parties

FNSILA504 Negotiate and effect settlement

FNSISV405 Analyse insurance claims

Elective Units 

Operations 

BSBCOM603 Plan and establish compliance management systems

BSBMGT517 Manage operational plan

BSBSUS501 Develop workplace policy and procedures for sustainability

FNSIGN401 Provide technical guidance

FNSIGN402 Inspect quality of work

FNSIGN403 Estimate jobs

FNSIGN406 Inspect property for saleable items and determine their value

FNSILA505 Provide ancillary services

Client relationships 

BSBCUS403 Implement customer service standards

BSBCUS501 Manage quality customer service

FNSCUS401 Participate in negotiations

FNSCUS402 Resolve disputes

FNSCUS505 Determine client requirements and expectations

FNSCUS506 Record and implement client instructions

FNSINC401 Apply principles of professional practice to work in the financial services industry

FNSINC503 Identify situations requiring complex ethical decision making

FNSINC504 Apply ethical frameworks and principles to make and act upon decisions

Qualification Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNS51415 Diploma of Loss Adjusting (Release 3)

FNS51415 Diploma of Loss Adjusting (Release 2)

Updates to elective unit list

Equivalent qualification

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe