Qualification details

Release 

Comments 

Release 1

This Qualification first released with FNS10 Financial Services Training Package version 2.0.

FNSACC403A Make decisions in a legal context has been moved from the elective pool for the Advanced Diploma to the core of the Diploma as a required ‘entry level’ competence.

Moved BSBLEG415A Apply the principles of contract law from the elective pool into the core also as a required ‘entry level’ competence.

FNSCNV601A Identify and conduct searches has been moved from the core to electives.

BSBITS401A Maintain business technology has been moved from the core to electives.

BSBOHS303B Contribute to OHS hazard identification and risk assessment has been moved from the core to electives.

BSBWOR401A Establish effective workplace relationships has been moved from the core to electives.

Replace TAADEL404B with updated unit TAEDEL402A Plan, organise and facilitate learning in the workplace, this is an updated unit.

Packaging rule for this qualification have been changed to 9 core units and 4 electives.

Replaces FNS50410 Diploma of Conveyancing.

Employability Skill 

Industry/enterprise requirements for this qualification include: 

Communication

• accessing professional networks
• developing a rapport with clients
• developing and writing reports to specifications
• liaising, consulting and negotiating solutions with a range of people
• preparing, analysing and executing documents
• questioning, listening and clarifying clients’ requirements
• using effective telephone techniques and having the ability to negotiate solutions with clients and colleagues

Teamwork

• contributing to team cohesion
• developing and maintaining professional networks
• making constructive contributions to group decision making processes
• providing feedback, support and encouragement to team members
• receiving feedback on own performance
• referring to other professionals as required

Problem solving

• collecting, comparing and contrasting data
• determining contingency strategies and options
• ensuring audit and security arrangements are in place to protect client’s interests
• using analytical, evaluative and deductive reasoning
• using problem solving tools and techniques

Initiative and enterprise

• creatively presenting information and advice to clients
• finding and securing new business relationships
• identifying new and emerging opportunities for the business and developing strategies to capitalise on them
• implementing continuous improvement practices
• setting goals in respect to client follow-ups

Planning and organising

• developing and implementing policies and procedures in respect to trust accounts
• developing and maintaining systems, records and reporting procedures
• processing documents, maintaining files, managing information and scheduling and coordinating competing tasks
• using organisational skills to locate information on statutory and legislative requirements

Self-management

• acting as a role model for others
• asking for and responding to feedback on performance
• managing own time and priorities and dealing with contingencies
• planning own work schedule and monitoring and evaluating own work performance
• presenting a positive organisational image
• taking responsibility as required by work role and ensuring all organisational policies and procedures are followed
• understanding and acting upon compliance requirements
• working ethically and complying with all industry codes of practice and legislative requirements

Learning

• contributing to the learning of others through implementing team building exercises
• developing and maintaining personal competency
• developing and monitoring individual training plans
• encouraging continuous education and professional development
• following workplace safety procedures
• identifying and documenting training needs
• identifying opportunities for professional development
• improving professional practice of oneself and others
• maintaining currency of knowledge of legislation and industry codes of practice
• setting career goals

Technology

• operating computers and using word processing, spreadsheet and database skills to produce workplace documentation
• reviewing and evaluating financial and IT systems for compliance with trust account requirements
• using business technology to access, organise and monitor information
• using custom made software to track clients and other persons
• using research data devices and telecommunication devices and equipment