Modification History
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Release |
Comments |
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Release 1 |
This version first released with FNS Financial Services Training Package Version 6.0. |
Qualification Description
This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of contexts within the personal injury management sector. It may involve supervision or leadership and guidance with some limited responsibility for others. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. Individuals may specialise in claims management, return to life or underwriting.
Licensing, legislative, regulatory or certification considerations
Work functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.
Entry Requirements
Nil
Packaging Rules
Total number of units = 12
2 core units plus
10 elective units, of which:
- all units in one of the following streams must be completed:
- Group A Claims management
- Group B Return to life
- Group C Underwriting
- of the remaining units:
- at least 4 must be from the electives listed below
- up to 2 may be from elsewhere in this or any other currently endorsed Certificate III or above training package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid industry-supported vocational outcome.
Core units
FNSPIM313 Work within the personal injury management sector
FNSPIM419 Maintain relationships with personal injury clients
Elective units
Group A - Claims management
FNSISV408 Manage handling and settlement of routine insurance claims for retail clients
FNSPIM415 Manage personal injury case loads
FNSPIM434 Manage personal injury claims
FNSPIM505 Use medical knowledge in the management of personal injury claims
Group B - Return to life
FNSCUS401 Participate in negotiations
FNSPIM411 Plan and implement rehabilitation and return to life strategies
FNSPIM425 Facilitate recovery and return to life
FNSPIM522 Facilitate workplace assessment with stakeholders for personal injury cases
Group C - Underwriting
FNSCRD403 Manage and recover bad and doubtful debts
FNSPIM407 Register policy
FNSPIM408 Renew and maintain policy
Group D - General
BSBINS401 Analyse and present research information
BSBLDR301 Support effective workplace relationships
BSBLDR411 Demonstrate leadership in the workplace
BSBLDR413 Lead effective workplace relationships
BSBOPS304 Deliver and monitor a service to customers
BSBPEF402 Develop personal work priorities
BSBPMG430 Undertake project work
CHCCOM002 Use communication to build relationships
CHCDIV001 Work with diverse people
FNSCUS402 Resolve disputes
FNSINC401 Apply principles of professional practice to work in the financial services industry
FNSISV411 Evaluate insurance risk for business
FNSISV412 Underwrite insurance business
FNSISV417 Use medical terminology in an insurance context
FNSISV512 Work with legal teams to resolve complex claims
FNSPIM314 Assess and determine initial entitlements for personal injury claims
FNSPIM406 Develop and maintain knowledge of personal injury management insurance
FNSPIM410 Collect, assess and use information
FNSPIM423 Educate clients on personal injury management issues
FNSPIM424 Assist personal injury clients with job placement
FNSPIM505 Use medical knowledge in the management of personal injury claims
FNSPIM509 Comply with regulatory frameworks
FNSPIM512 Negotiate settlements for medical indemnity claims
FNSPIM521 Develop return to work or injury management strategies
PSPGEN051 Conduct evaluations
PSPINM003 Undertake initial rehabilitation assessments
PSPINM005 Conduct situational workplace assessments
PSPINM006 Develop return to work plans
PSPINM007 Implement and monitor return to work plans
PSPINM014 Contribute to a quality injury management system
Qualification Mapping Information
No equivalent qualification. Supersedes and is not equivalent to FNS42115 Certificate IV in Personal Injury Management.
Links
Companion Volume Implementation Guide is found on VETNet - https://vetnet.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe
