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Qualification details

FNS42115 - Certificate IV in Personal Injury Management (Release 3)

Summary

Usage recommendation:
Current
Mapping:
MappingNotesDate
Supersedes FNS41915 - Certificate IV in Personal Injury ManagementNew sector added. Change to core requirements. 13/Jan/2016

Release Status:
Current
Releases:
ReleaseRelease date
3 (this release) 13/Feb/2018
(View details for release 2) 12/Sep/2016
(View details for release 1) 14/Jan/2016


Training packages that include this qualification

Units of competency

CodeSort Table listing Units of Competency by the Code columnTitleSort Table listing Units of Competency by the Title columnEssentialSort Table listing Units of Competency by the Essential column
BSBCUS301 - Deliver and monitor a service to customersDeliver and monitor a service to customers Elective
BSBFLM303 - Contribute to effective workplace relationshipsContribute to effective workplace relationships Elective
BSBHRM604 - Manage employee relationsManage employee relations Elective
BSBLDR402 - Lead effective workplace relationshipsLead effective workplace relationships Elective
BSBMGT401 - Show leadership in the workplaceShow leadership in the workplace Elective
BSBPMG522 - Undertake project workUndertake project work Elective
BSBRES401 - Analyse and present research informationAnalyse and present research information Elective
BSBWOR404 - Develop work prioritiesDevelop work priorities Elective
CHCCOM002 - Use communication to build relationshipsUse communication to build relationships Elective
CHCDIV001 - Work with diverse peopleWork with diverse people Elective
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Classifications

SchemeCodeClassification value
ANZSCO Identifier 611211 Insurance Agent 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 
Qualification/Course Level of Education Identifier 511 Certificate IV 
Taxonomy - Industry Sector N/A Occupational Health & Safety,Workers Compensation,Superannuation,Financial Services,Personal Injury Management 
Taxonomy - Occupation N/A Personal Injury Underwriting Agent,Return to Work Officer,Injury Claims Team Leader 

Classification history

SchemeCodeClassification valueStart dateEnd date
ANZSCO Identifier 611211 Insurance Agent 24/Jun/2016 
ASCED Qualification/Course Field of Education Identifier 0811 Banking, Finance And Related Fields 24/Jun/2016 
Qualification/Course Level of Education Identifier 511 Certificate IV 14/Jan/2016 
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Modification History

Release 

Comments 

Release 3

Unit mapping grid updated

This Qualification first released with FNS Financial Services Training Package Version 3.0

Release 2

Elective unit list updated.

This Qualification first released with FNS Financial Services Training Package Version 2.1.

Release 1

This Qualification first released with FNS Financial Services Training Package Version 2.0.

Qualification Description

This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of contexts within the personal injury management sector. It may involve supervision or leadership and guidance with some limited responsibility for others. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. The qualification allows for specialisation in claims management, return to work, underwriting and medical indemnity.

Licensing/Regulatory Information

No licensing or certification requirements apply to this qualification at the time of publication. However, some units will specify relevant licensing, legislative and/or regulatory requirements. Refer to the FNS Implementation Guide Companion Volume for guidance on requirements.

Entry Requirements

Nil

Packaging Rules

Total number of units = 13 

3 core units  plus

10 elective  units

The elective units consist of:

  • all 4 units in one of the following streams:
  • Group A Claims management
  • Group B Return to work
  • Group C Underwriting
  • Group D Medical indemnity.

Of the remaining 6 units:

  • up to 4 may be from Group A, B, C, D or E
  • up to 2 may be from a Certificate III, Certificate IV or Diploma in any currently endorsed training package or accredited course.

The elective units chosen must be relevant to the work outcome and meet local industry needs.

Note: Units selected from other training packages or accredited courses must not duplicate units selected from or available within the Financial Services or Business Services Training Packages.

Core Units  

FNSCUS401 Participate in negotiations

FNSCUS402 Resolve disputes

FNSPIM409 Maintain customer relationship

Elective Units 

Group A - Claims management 

FNSISV405 Analyse insurance claims

FNSPIM303 Work within the personal injury management sector

FNSPIM414 Manage personal injury claims

FNSPIM415 Manage personal injury case loads

Group B - Return to work 

FNSPIM303 Work within the personal injury management sector

FNSPIM401 Plan and implement rehabilitation and return to work and health strategies

FNSPIM405 Facilitate a return to work

FNSPIM502 Facilitate workplace assessment with stakeholders for personal injury cases

Group C - Underwriting 

FNSCRD403 Manage and recover bad and doubtful debts

FNSPIM303 Work within the personal injury management sector

FNSPIM407 Register policy

FNSPIM408 Renew and maintain policy

Group D - Medical indemnity 

FNSISV407 Use medical terminology in an insurance context

FNSPIM416 Work effectively in the medical indemnity sector

FNSPIM417 Analyse medical indemnity claims

FNSPIM512 Negotiate settlements for medical indemnity claims

Group E - General  

BSBCUS301 Deliver and monitor a service to customers

BSBFLM303 Contribute to effective workplace relationships

BSBHRM604 Manage employee relations

BSBLDR402 Lead effective workplace relationships

BSBMGT401 Show leadership in the workplace

BSBPMG522 Undertake project work

BSBRES401 Analyse and present research information

BSBWOR404 Develop work priorities

CHCCOM002 Use communication to build relationships

CHCDIV001 Work with diverse people

FNSINC401 Apply principles of professional practice to work in the financial services industry

FNSISV401 Evaluate risk for new business

FNSISV402 Underwrite new business

FNSISV404 Underwrite renewal business

FNSISV512 Work with legal teams to resolve complex claims

FNSPIM403 Educate clients on personal injury management issues

FNSPIM404 Assist clients with job placement

FNSPIM406 Develop and maintain knowledge of personal injury management insurance

FNSPIM505 Use medical knowledge in the management of personal injury claims

FNSPIM304 Assess and determine ongoing entitlements

FNSPIM410 Collect, assess and use information

FNSPIM413 Assist with preparations for conciliation and review hearings

FNSPIM501 Develop a return to work or injury management strategy

PSPGEN051 Conduct evaluations

PSPINM003 Undertake initial rehabilitation assessments

PSPINM005 Conduct situational workplace assessments

PSPINM006 Develop return to work plans

PSPINM007 Implement and monitor return to work plans

PSPINM014 Contribute to a quality injury management system

Qualification Mapping Information

Code and title  

current version 

Code and title 

previous version 

Comments 

Equivalence status 

FNS42115 Certificate IV in Personal Injury Management (Release 3)

FNS42115 Certificate IV in Personal Injury Management (Release 2)

Unit mapping grid updated

Equivalent qualification

Links

Companion Volume implementation guides are found in VETNet - https://vetnet.education.gov.au/Pages/TrainingDocs.aspx?q=c7200cc8-0566-4f04-b76f-e89fd6f102fe